Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

2 Answers

Works fine except it won't store ISO files

The External Works Great except this.
I have some ISO files on my computer and when i try to copy (or cut) them from my Internal HD to my External, i get this following message:

If picture doesn't show i have a link here

This applies to ALL ISO files. DVD Rips. Game Rips, or files that happened to be stored in an ISO.
it for some reason works for other image files like .uif but won't for ISO.
All other files copy over but this.
I talked to many people (computer nerds as people would call them) and they all had no clue why it would do this.
If anyone can help me that would be good. I can free up to 20+ GB by being able to move them over.

Posted by on

  • 2 more comments 
  • Jeffrey Ashby Oct 09, 2008

    My Internal HD's are Formatted as NTFS, my External was Auto Formatted as FAT32. I was debating on if i should have reformatted it and made it NTFS, but i didn't and i now think i should.

  • Jeffrey Ashby Oct 09, 2008

    I just tried it with Another ISO from a PS Program and it did work. It was only 142MB. Now i need to find a way to move them over. I DON'T want to make them multiple parts cause then (knowing my luck) the ISO won't work correctly then.

  • unknown358 Nov 29, 2008

    hey i have also an extern hd of western digital. I can copy all files but no iso files. even when you put it in a rar or change the file name it won't copy it.

  • gsx1400 May 01, 2009

    actual using ntfs format doesnt work, my worldbook is ntfs and it wont copy .iso files across even on a gigabit network ...


2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 105 Answers

Well from what i have observed from the images is that you are using the FAT32 file system and FAT32 is designed in such a way that the maximum allowed file size (size of a single file) on a FAT32 based file system is at most 4 G and whenever u try to copy a file of size more than 4 G, you get a "Disk Full" error. This is pretty normal.
So, it would be better that the next time you think of re-installing windows, make sure you format the drive(s) using the NTFS file system so that you wont face the error again.

Workaround: You can split them up into parts of an archive of 100 MB size so that they can be copied onto the external drive without any problems. (use WinRAR)

Posted on Oct 09, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Extract the ISO file,put stuff into a normal folder and delete the old ISO image file. Copy and paste the bunch files you got from the ISO file, into your hard drive.I just did this and it worked.hope this helps.

Posted on Jun 08, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Not able to copy file from computer to external hard drive


  • First check is it a problem with computer or the drive by plugging it into another machine to see if it works.
  • Some early computers can't handle a USB3 drive, how old is the PC
  • Can you copy files from drive to PC in which case the drive may have got itself set to read only.
  • Just go though a process of trying different things to identify where the problem lies.

Jun 26, 2015 | Western Digital WD My Passport for Mac 2TB...

1 Answer

I have an iomega lphd-up external drive it was working fine now it is saying that it needs to be fomated plugged in to several laptops i get the same message. i dont wanna lose the content. what can i do?

Try getting a live cd (such as the system rescue cd). Burn the .iso file to a disk, then boot from the CD by hitting a key at your BIOS menu (usually F1 or F9) to bring up the boot menu, and select CD. Once you've booted and you have your prompt, plug in your external drive and try the following commands:

fdisk -l (that will show you all the disks attached to your computer. Typically the first disk [internal] is sda, and the USB disk is sdb.) The thing to take note of here is the last column on the list that contains /dev/sdb#, it should say NTFS, or FAT32, or something like that.

fsck /dev/sdb1 (that will check the file system on the first partition on your external drive. If it comes back with an errory, try fsck.NTFS or fsck.FAT32, whatever the file system was in the first part.)

testdsk /dev/sdb (That will initiate a harddrive test that could find/fix errors with your drive).

If none of that works, plug in another drive to make a backup of your external. Take note that it's important to have free space on the SECOND (not broken) external that is EQUAL TO or GREATER than the amount of USED space on the broken drive.

Once the backup drive is plugged in, type mount /dev/sdc1 /mnt/backup (if that doesn't work or it says something about NTFS and read only, type umount /mnt/backup; ntfs-3g /dev/sdc1 /mnt/backup).

Finally, type mkdir /mnt/backup/SDB to make a directory to store the files.

Now with the second drive, try to mount it using the advice for sdc (although change /mnt/backup to /mnt/windows)

If it mounts, then type rsync -av --progress /mnt/windows /mnt/backup/SDB/ which will start copying all the files onto the backup drive. NOTE: This will cause a lot of text to scroll, and will take a long time!

Once that's finished, you can restart into windows and format your drive, then plug in the extra drive and copy everything back over.

Hopefully that helps!

Jul 20, 2011 | Computers & Internet

2 Answers

I have put around 400gb onto my hitachi XL1000 external harddrive and it has been working fine. today i plug it in and it says it needs to be formatted, i know that formatting will delete my 400gb of data...

Sounds like the file system on the drive may be hosed. definitely DO NOT format it.
what you may want to try are some recovery software options. You can try a free solution such as "recuva" which you can download to your machine. there are others such as "GetDataBack" and many more. You could also try running a tool called spin rite, which may be able to do low level hard drive repair, but Spin Rite is not free.

Don't try to write anything to the could overwrite data that you have. I think a recovery tool is your best option. And if you get your data back from it....Make a back up copy......just having it on an external drive does not make it backed up.

May 17, 2011 | Hitachi 1TB External USB 2.0 Hard Drive

1 Answer

I have a WD 1tb external hard drive that is a few months old. I use it mostly for storing video footage of holidays, movies from friends and family or downloaded, pictures and tv shows that I have...

Try copying one episode of your tv shows to your computer's internal hard drive (lets say put it on your desktop) and see if it is the same result. By the way, what is the extension of those tv show files? are they avi, mp4 or mkv? Are the extension of the those files the same with your movie files? Normally, movie files are avi ( divx or xvid) which can be easily played by wndws media player or vlc. If it plays after copying one to your internal hard drive, then erase the one from your WD and recopy it from your internal hard drive. If that works, then just do the same on the othe tv show files. If it still the same result after copying onto your desktop, then just uninstall and reinstall vlc/divx and the codecs. Let me know if these procedures works.

Oct 07, 2010 | Western Digital My Book Essential 1TB...

4 Answers

How do you transfer data from this external hard drive to a new internal hard drive that was just installed


Turn your computer on. Plug the external drive. It should show in My computer window. Explore the external drive (by clicking on its icon in My computer). Point and select all you want to copy (CTRL A selects All) CTRL C. ( all that is selected will be marked for copying). Go to folder where you want to copy the files. Open the folder and CTRL V.

Hope it helps

Sep 07, 2009 | Computers & Internet

1 Answer

Access is denied on picture and video clip file.

I had the same problem before. Unfortenatly this has to do with owner permissions set on on your old device and not recognising or accepting this permissions on the new.
If you still have your old device working then change the permissions for all files to "full control" for "everyone" and then copy. this is will solve the issue.

Aug 07, 2009 | Western Digital Passport WDXML800UE...

1 Answer

Copied files disappeared as soon as they were copied over

Did you try to copy one picture file to your mini harddrive then change it properties to archieve only? After that you can rotate it freely without that annoying message.

If that does not go as expected. Could be virus infection. Both your miniharddrive and your computer is infected. Some do it by changing it properties to read only then hide it.

You should first start disinfecting. The files can be view by clicking tools in My computer then set to view hidden files then start exploring your minihard drive. Some infection only affects picture files.

Just for the thought.

Apr 13, 2009 | Maxtor 160GB OneTouch III Mini USB 2.0...

1 Answer

Using the 160GB passportHard drive

are there any errors that popped up while copying the music files? if not, then it probably works fine. the files are now stored on the harddrive.
if you want to safely unplug and carry the HD over to another computer, you can., the files should be accessible... that's all a harddive does.

Dec 29, 2008 | Western Digital Passport 160GB External...

1 Answer

Rather than backing up can I save files directly onto the h/drive

when you click on my computer it should show up as a drive letter like any other installed drive. you should be able to copy files and folders to and from the drive with cut and paste or copy & paste

Nov 28, 2008 | Western Digital My Book Essential Edition...

Not finding what you are looking for?
Western Digital 500GB My Book World Edition 500 GB Hard Drive Logo

530 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Mark Taylor
Mark Taylor

Level 3 Expert

728 Answers


Level 3 Expert

5660 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides