Question about Webroot Spy Sweeper (spysweeper) for PC

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Webroot connection engine lost or terminated

Webroot will not sweep says 4 critical shields off connection engine
lost or terminated

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  • Terri Moore
    Terri Moore Oct 29, 2008

    I just noticed in last 2 weeks that my spyware program gets this message at startup. (cannot locate a valid definastion file. Please go to the program options page and click update definations to dowload a definations file. I also have 4 shields off. It wont let me change and there is no definations update tab. please help

  • brownny Dec 24, 2008

    I have the same problem, I can no longer sweep my computer and I get an error message saying the programme engine has been lost or terminated

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  • 19,396 Answers

That means that the spyware had damaged the spysweeper software , and probably also the system.

The best solution in this case is saving all your data, then formatting the disk and performing a new system installation.

Beforeformatting and reinstalling windows you can try the following software,it is one of most powerful, it is safe, and it is free.


Spybot - Search & Destroy - Free software downloads

Posted on Jan 02, 2009

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1 Answer

Webroot says 4 critical shields are OFF, will not let me see alert, will not start sweep...


Download malwarebytes (free version) and do a full scan in safe mode ( boot up pressing F8 and choose safe mode)
You could try running safe mode and trying to scan your pc with the webroot software

Aug 14, 2010 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

Webroot spysweeper won't sweep


This sounds like the program glitched. Try removing it and reinstalling. Then have it check for any updates.

Aug 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Critical shields with Web Root


Email webroot and the will give you an unistaller.The re-install with your key.

Aug 01, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot spysweeper won't sweep


Try doing a system restore to a day before you started having the problem.

If that does not work, reinstall spysweeper.

If still no luck that can be because of a virus or spyware yhat had damaged the spysweeper software , and probably also the system.

The best solution in this case is saving all your data, then formatting the disk and performing a new system installation.

Before formatting and reinstalling windows you can try the following software, it is one of most powerful, it is safe, and it is free.


Spybot - Search & Destroy - Free software downloads

Dec 31, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Spy Sweeper won't sweep after subscription renewal and upgrade to 5.5


Hello,i have been reading your problem....This is simply because you have too many anti-virus programs running all at once.... I reccomend you remove the other 2 anti-virus software....

thanks for your question,
have a nice day....

Sep 10, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot spysweeper won't sweep


i had the same problem getting also an error message when i would log in about a valid definition file and go to program option page to update the definition file, after trying fixes from others i found one that said to reboot computer and put in safe mode, then open spy sweeper in safe mode, everything was in large print and nothing was turned on, so i rebooted the computer again and this time when the screen came up came up normally and not in safe mode and most of all there was no error message, my spy sweeper is now opened and now it is sweeping like it is suppose to do i don't know who was the person that posted the resolution but thanks it works so everyone try it.

Aug 01, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Mary


I am getting the same problem that others have stated, I get message that I have 4 critical shields off and will not allow me to turn them on, I CANNOT SWEEP OR OPEN THE ALERTS.

Caryn

Jul 30, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Problems with webroot spy sweeper


YOU CAN TURN YOUR SHIELDS BACK ON IN THE OPTIONS, BRING INTO BEST BUY IF YOU CAN NOT FIGURE IT OUT

Jun 12, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Spy Sweeper won't sweep


I have seen this problem a couple times. The only fix that seems to work is uninstalling Spysweeper and then reinstall it again. If you go to start>Programs>webroot you will see an uninstaller. Run that, reboot the computer, then reinstall again from your install disc.

Jun 04, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot spysweeper won't sweep


Webroot has a main page where one of the tabs across the the top is 'Shields' Click on that tab and set all shields on except the e-mail one. That one makes a mess on Outlook Express. I also dropped back a few versions since the latest one kept yakking about a shortage of drive space when there was no problem. As to alerts the program will give an ' Alert' when it thinks that a sweep is overdue. I just click on 'sweep later' and minimize the alert.There are also some good anti spyware 'freebies such as AVG and SpyBot Search and destroy

May 26, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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