Question about Creative Labs Zen Micro MP3 Player

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Creative Labs Zen Micro White MP3 Player

When i turn it on, light comes on but nothing is displayed on screen. i can hear my music playing but the screen is just blank making it hard to select tracks or use the touch buttons as i cant see anything. please help????

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  • kia_xoxo Mar 13, 2009

    hey zoobis i hav the exact same problem and i rele dont want to buy a new 1 if i can fix it, i hav been tryin to get an answer off the internet but its almost impossible, if any 1 has any idea wat to do ur help wud b gr8ly appreciated by both of us

  • Anonymous Mar 27, 2009

    turned on - white screen, all seems to be functioning, except i see no visual. reset won't help

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  • 65 Answers

Sounds like you need to buy a new screen. They are $9.99. Click here

Posted on Oct 09, 2008

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1 Answer

How to put song on the creative Zen Micro MP3 Player


MP3 players can only play music files in mp3 file format. You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format:-
http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files

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1 Answer

No display


Hi
i think that a good firmware update would repair the problem
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=16999&prodName=ZEN
Make sure it's the good model and download the latest firmware
download it
connect your mp3 player and run the firmware updater
that should reset your mp3 player without erasing your song and display should be ok
Good luck

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Try rebooting trough Safe Mode. Turn on while holding Reset and Play/Pause. Option 4 (reboot) should help.

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If you have tried the reset hole on the bottom, try the mp3 player recovery tool here.

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Press and hold the Play button while powering on your player.

When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.

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1 Answer

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Try open it up and reconec the LCD otherwise replace it. But software before hardware, reinstall the software and update it. Good Luck

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