Question about Dell W3000 30 in. HD-Ready LCD Television

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Black box on screen

There is a 2 1/2" X 4" black box with a white border smack in the middle of my Dell W1900 19" TV screen. I have unplugged the tv to "reboot" (monitor is being used only as a television, it is not connected to a computer). Tech support at Dell siad it is a hardware problem and I would need to take it to someone. Do you agree? Thanks. Nancy

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I was having the same problem. Try making sure Closed Caption is turned off. It is CC on the remote.

Posted on Oct 12, 2008

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