Question about HP Photosmart C6180 All-In-One InkJet Printer

5 Answers

HP Photosmart C7280 Ink System Failure

Ink system has failed. Unable to copy, receive faxes, or print.
Error: Oxc18a0201
Turning Power on and off again does not work.
I do not know how to purge ink and I got a new set of Ink cartridges.
Please help me understand how to purge and release air build up.

thanks

Posted by on

  • rjjgraphics Oct 09, 2008

    I called HP and solved the issue by forcing the initiating process of the C7280. They told me that my printer didn't recognize the new print color cartridge I installed, so the tech support guy said that we had to make it recognize it by having me me push star and pound together and then go through the trouble shooting which I forgot how, but you can call 18004746836 and ask for tech support and give them this number 8016926730 and they will help you walk through the troubleshooting method that helped me solve my problem.



    HP Tech Support is the way to go. Call them.

×

5 Answers

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I foun the solution here: http://www.fixyourownprinter.com/forums/printer/54675#31

By Terry Richardson: I just had this exact issue with my C7280. I called HP Tech support, got a body in Bangalore or someplace, and was pleasantly surprised that they were prompt and knowledgeable, and solved the issue very quickly after transferring my call one time to a hardware support expert.

Here are the details. Got the Ink System Failure message. The error code shows was '0xc18a0005'. The tech had me press and hold the '*' key on the key pad, then press the '#' key and release them both. Then he had me enter '123' to enter maintenance mode. He then had me press the right arrow (beside the OK button) until System Config. menu appeared on panel. Then pressed OK two times to clear the error condition, then cancel two or three times to return to the top menu. Then powered off and back on, printed a test page just fine, copied a document fine.

I hope this help those who have similar issues.

Posted on Nov 11, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 3,230 Answers

Hi there,

IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Posted on May 23, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I has a problem with my Hp photosmart I has a problem Ink system has file unable to copy reseive faxes or print . refer to printer documentation .error 0x18a0306 turn power off then on again please help me thank you friends have a nice day

Posted on Sep 20, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Call HP as stated above (18004746836). My error code was 0xc05d0381. I got it after I replaced the black ink cartridge. The error code resulted in a replacement unit, with no possible fix. Fortunately under warranty, they delivered

Posted on Oct 24, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 105 Answers

Hello rjjgraphics.
This is a serious hardware issue in the unit and in most cases , the unit needs to be replaced, so there is a less chance of the issue getting resolved.

Thx
All the best


Posted on Oct 09, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Ink system failure


I have a message on my printer
Ink System Failure
ink system has failed -unable to copy, receive faxes,or print.
Refer to printer documentation
error Oxc19a0107

Feb 10, 2011 | HP Photosmart 3310 Printer

1 Answer

I have a HP Photosmart C7280 All-in-One. A Ink System Failure comand is displayed. It goes on to say that. " Ink system has failed. Unable to copy, receive faxes, or print.Refer to printer documentation....


Hello,

We have 2 reset procedures posted on our web page at:
www.ccl-la.com Look in the printer section and the HP section. They should get you back going again. Use the C6100 series reset, it should work for your C7280 too.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
tech@ccl-la.com

Dec 14, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Ink System has failed Error Oxc18a0201 Unable to copy, receive faxes, or print


Hello,

The ink system failure is caused by air in your ink feed lines. We have a step by step repair guide posted on our web site at: www.ccl-la.com Look in the printer repair section. You should be back printing in less than 10 minutes.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
tech@ccl-la.com

Nov 11, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Ink system has failed. Unable to copy, receive


normally in this scenario the whole printer needs to be replaced..

Oct 22, 2009 | HP Photosmart 3310 Printer

1 Answer

Ink System Failure: Errow:Oxc18a001 with a HP C7280


Hello,

Check our web site at: www.ccl-la.com/hp.htm We have a step by step guide to correct this problem. This error is caused by air in the ink feed tubes and the guide will help you do a purge on the lines.

I hope this helps, If so please rate my solution.

Buddy
Corporate Computer
www.ccl-la.com

Aug 18, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Ink system failure


hp photosmart c7288 all-in-one



ink system has failed unable to copy receive faxes or print refer to printer documentation error oxc19a0002

Nov 25, 2008 | Printers & Copiers

1 Answer

Ink system failure


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Sep 14, 2008 | HP Photosmart C6100 All-In-One Printer

4 Answers

Ink system has failed


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. 
Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Jul 18, 2008 | HP Photosmart C6100 All-In-One Printer

Not finding what you are looking for?
HP Photosmart C6180 All-In-One InkJet Printer Logo

6,394 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96518 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...