Question about Xante CL30 HSE Laser Printer

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Xante CL30 Fatal Error 127 Code

We have had our printer for 5 years and have printed without too may problems. However this error code is now popping up after we attempt to print a few sheets and it freezes the printer up. We have to shut down and re-start, but then the same thing happens again. Do you have any solutions to this problem?
Thanks,
Steve

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  • jayneellen Oct 13, 2008

    I've been in touch with Xante, who say code 127 is to do with the fuser unit cooling fan, which can be found inside the lid of the printer and sits right above the fuser. A trained technician is needed to replace this; I'm trying to source one now, as many can't get Xante parts.

    Apparently if the fan is replaced and the problem reoccurs, then there may be a problem with the engine control PWB in the printer.

    Will let you know how much it costs to fix once I know!


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Printer is now fixed - fan cost £47.00, engineer to fit it was £60.00 (but also gave the printer a service this price). I will attempt to find the exact part number for you.

Beware, our fuser unit was damaged after trying to print too much whilst this error was coming up, and hence we had to buy a new one at a cost of £190!

Posted on Dec 26, 2008

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When to many consumable is low at the same time.

Posted on Dec 10, 2008

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