Question about Fujitsu ScanSnap Manager

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Won't install ScanSnap Manager

Everytime I try to install the ScanSnap Manager, I keep getting the error code: -1 and it asks me to uninstall and then reinstall. It has installed the organizer and the CardMinder with no trouble. I've unistalled the program and rebooted the computer mulitple times and it still doesn't work. I've even tried two other disks (My job just bought 3 of these scanners, and everyone else has theirs up and running.) Any suggestions? I'm running Windows XP

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  • Anonymous Mar 09, 2009

    I did the same thing. When I tried to just copy the files from the cd to the hard drive it failed as well. when I took the cd out, there was a large scratch on the reverse side which I am sure was causeing the issues

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The CD is defective. Get another CD and try it. I was having the same problem. I browsed the CD because I wanted to install just the Scan Snap manger. I discovered that the CD ROM could not read that part of the disk, so I tried the installation from another CD disk, and it worked like a charm.

Posted on Oct 23, 2008

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1 Answer

Unable to Scan to print


As from your question it is understood that, you have not correctly uninstalled all the software and drivers related to Fujitsu Scansnap S1500M printer from the computer. So to help you uninstall it correctly and reinstall it again, please follow the step-by-step instructions mention under 'Uninstalling on a Windows OS' on page.no.355. and to reinstall it follow the instructions mention under 'Installing Scansnap Manager on Windows' on page.no.47 from the user manual link given below:
http://www.fujitsu.com/downloads/COMP/fcpa/scanners/s1500_s1500m_ops-guide.pdf

If issue persists, you are advised to contact printer manufacturer from the below link:
http://www.fujitsu.com/global/support/

GuruAid.com

Mar 16, 2016 | Fujitsu ScanSnap S1500M

1 Answer

My ScanSnap has worked flawlessly for years. I just tried to scan and got the following message: undefined error occurred.(0xffffdcf7) Won't scan. Tried to reboot - no luck. Let me know...


The same thing happened to me. In a nutshell, you have to install new drivers. Have you recently upgraded your system to SnowLeopard or Lion? I did, and that's what went wrong.

To do:
1. Make sure you have the latest ScanSnap manager: http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/mac.html
Install that.
2. Get the Lion update: http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/mac-mg22.html
Install that.
3. Open the new ScanSnap Manager (v 2.2). Delete the old one from your dock, so you don't get confused.
4. Scan away.

Aug 06, 2011 | Fujitsu ScanSnap S510

1 Answer

Have just installed S1500 software and finished the installation but get an error message "Failed to initialize drinver module (0 X 80210019)". What does this mean and how do I proceed? ****


Hi there,

Try the following step :

Pre-Installation Steps
  • Log onto PC with an account that has Administrative Privileges.
  • Disconnect ScanSnap scanner, if connected.
  • Close any open applications.
  • Install ScanSnap Manager, ScanSnap & CardMinder software from the ScanSnap Setup CD-ROM.
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    • Upon reboot of the installation you may receive an error message stating, “Failed to initialize driver module.” Please disregard and continue.
ScanSnap fi-5110EOX Vista Update Pack Installation Steps
  1. Download the fi-5110EOX Update Packs (Vista 32-bit Support)
    space.gif
    1. ScanSnap Manager V3.0 – ssv3020up.exe
    2. CardMinder V2.0L10-V2.0L11 – cm2012.exe
  2. Install all two update packs that were downloaded in Step #1.
    space.gif
    1. Reboot is NOT required after each update pack.
  3. Reboot the PC after all three update packs installed completely.
  4. Connect ScanSnap Scanner via USB, open lid, let Windows Vista install the new hardware.

Mar 07, 2010 | Fujitsu ScanSnap Manager

1 Answer

ScanSnap Manager - Error!! You do not have a write authority for the installation folder.\nMake the selected folder writable.


Normally this error will only come up when you have already tried installing the Scansnap Manager.
Go to C:\Windows\SSDriver. Right click the folder and select properties, select the security tab, then make sure "Users" has full control.
Repeat these steps on the PFU folder in Program Files.
Put in the Scansnap disk and navigate to the Tools folder. Run the SSCleaner tool and delete all of the Scansnap components.
If Scansnap Manager is not listed in the Cleaner tool, Delete the contents of the SSDriver and PFU folders manually.

Restart the computer and reinstall the components.

May 14, 2009 | Fujitsu ScanSnap Manager

1 Answer

Scansnap manager won't properly install on windows xp...


Problem solved. Ignore the "Windows XP approval" message & continue with the fix suggested in the troubleshooting section of the manual.

Feb 18, 2009 | Fujitsu ScanSnap S510

1 Answer

Problem installing Scansnap S510


This is probably due to the program using the same folder for the new version of the program. Best solution would be to uninstall the new version, uninstall the old version and then reinstall the newset version only.
Running a registry cleaner in between does not harm.

One other thing to try is an uninstall program, but I am not sure that will help.

Jan 21, 2009 | Fujitsu ScanSnap Manager

2 Answers

Error while attempting to install ScanSnap Manager on Win XP Pro


Bypass installation wizard and just run the setup.exe file for ScanSnap Manager. Installation wizard is bugged.

Jan 09, 2009 | Fujitsu ScanSnap Manager

3 Answers

Driver scansnap


There should not be any problem installing that sofware on that OS and version. My guess is you have a botched (corrupted) install. Try uninstalling if you can otherwise let me know and we'll "clean out the registry." Good luck!

Jul 22, 2008 | Fujitsu ScanSnap Manager

2 Answers

Fujitsu ScanSnap S300 PfussMon has stopped working


Find your specific scansnap product and update it:

http://www.fujitsu.com/us/services/computing/peripherals/scanners/support/downloads.html

A user had a similar issue and I found this update for the scansnap S1500 manager:

http://www.fujitsu.com/global/support/computing/peripheral/scanners/drivers/s1500.html

This occurs with certain Intel dual core processors, so you might be effected accordingly.

--Rob

Apr 09, 2008 | Office Equipment & Supplies

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