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My printer say cartridge error - Printers & Copiers

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  • dplum Dec 21, 2008

    I recently purchased an OfficeJet 6310 and have been getting the same "cartridge error" message since the initial setup. I called HP support and after spending 2 hours on the phone with someone in India, they got it to print once in black only, but then it quit printing again. The message says that I need to replace the cartridges. So, HP sent 2 new cartridges (one black, one color), but I still get the same error message with the new cartridges. I've tried all the troubleshooting steps suggested by HP (clean the cartridges, clean the contacts, cycle on/off wall power to printer, restart pc, reload driver, etc). But I continue to get the error message stating I need to replace the cartridges. It's almost as if there is an "cartridge error" flag that has been set, and needs to be reset. Any thoughts on how to resolve this?

  • becky107 Jan 09, 2009

    printer won't print. Window says cartridge error..refer to device documetation for troubleshooting. Have looked in user guide and cannot find anything.

  • ampm74202 Jan 26, 2009

    I have a HP 5610 printer and it displays cartridge error. What do I do. I've cleaned, reistalled, turned off computor, unplugged printer. I don't know what else to do?

  • Anonymous Feb 11, 2009

    Changed tri colored ink cartrige no levels on ink shown and printer will not print/says cartridge error says refer to documentation to trobleshoot

  • moricone Mar 04, 2009

    "print cartridge missing or not detected" -is all the time on display

  • Anonymous Mar 07, 2009

    I have a hewlett packard printer 5610 (all in one), that says cartridge error refer to device documentation. I have put in new cartridges, turned it off,cleaned the cartridges. Still the same message, what can I do next??

  • Puneet Jain
    Puneet Jain May 11, 2010

    What is your printer model and make? Since when this problem arised and have you check out with a new one?

    Try to replug and restart PC and Printer, and reinstall the cartrdige again. Check for the cover closed firmly.

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Have you reinstall the cartridge? If the process gone unsuccessful, then try reinstall the new cartridge.
Please reply for the status, so I can give you a fix for this.

NOTE: Dont vote till you get the solution.

Posted on Oct 10, 2008

  • Puneet Jain
    Puneet Jain Oct 18, 2008

    Reply please if the soluton work for you.


    Give your rating to the solution either Helful or Fixya.


    If you dont fix the problem yet by the solution given then I would suggest you more options, let me know for it.


    Since your voting is precious to me in providing the help for others.


    Have a Nice day.


    Regards,


    Ellin


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1 Answer

My printer says cartridge error 1203


The 1203 cartridge error indicates either a communication problem between one of your cartridges and the printer or a short in one of the cartridges. Please follow the steps below to fix this problem:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Unplug and re-plug the printer into the power source to reset it.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.

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Mostly, printer cartridge error occurs when the printer head is unable to identify the cartridge properly. And the basic reason behind this is that the cartridge is improperly attached. To reattach the cartridge, turn on the lid of the printer and then remove the cartridge from the printer head. Check the cartridge to make sure that there are no scratches or other damaged parts that can contribute to a printer cartridge error report. Take note that the cartridge should not be left open for more than 30 minutes; otherwise the ink will start to dry up and the cartridge will get clogged.

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1 Answer

Unable to print from lexmark x2690. printer is giving the error E C 1 on display.


EC1 error message indicates that your printer having trouble recognizing one of your cartridges. You could try to re-seat the cartridges in the printer. Remove and reinsert both cartridges. You may also wipe the cartridge nozzles with a damp paper towel to clean it from dirts and clogs. If error continues, check w/c cartridge is causing the error. Insert one cartridge first, then close the cover. If no error appears, then insert the other cartridge. Replace whichever cartridge is causing the error to appear.

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1 Answer

I've received the error message: "Printer


Mostly, printer cartridge error occurs when the printer head is unable to identify the cartridge properly. And the basic reason behind this is that the cartridge is improperly attached. To reattach the cartridge, turn on the lid of the printer and then remove the cartridge from the printer head. Check the cartridge to make sure that there are no scratches or other damaged parts that can contribute to a printer cartridge error report. Take note that the cartridge should not be left open for more than 30 minutes; otherwise the ink will start to dry up and the cartridge will get clogged.

Dec 23, 2010 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

When trying to print a document I keep getting an error message stating, "Cartridge Error consult user guide


It seems simple enough, but this is one of the most effective ways of fixing printer cartridge error. Mostly, printer cartridge error occurs when the printer head is unable to identify the cartridge properly. And the basic reason behind this is that the cartridge is improperly attached.

To reattach the cartridge check the following steps :

turn on the lid of the printer and then remove the cartridge from the printer head.

Check the cartridge to make sure that there are no scratches or other damaged parts that can contribute to a printer cartridge error report.

Take note that the cartridge should not be left open for more than 30 minutes; otherwise the ink will start to dry up and the cartridge will get clogged.

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2 Answers

Printer says cartridge error: error 1203


Remove both ink cartridges and check the bottoms to be sure all of the tap is removed. Small pieces of tape frequently are stuck to the cartridge bottom causing errors. Confirm you have the correct cartridges (# 34 for Black(HIGHYIELD) and #33 for color). Reseat the cartridges and try again.

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1 Answer

Received an error code 50c on my Dell printer


Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

Thanks for all the ideas and help ; )

Apr 27, 2010 | Dell A940 All-In-One InkJet Printer

1 Answer

Printer not working. The light flashes red six times.


Error Condition Indicator Beeps Error
Code Possible Solution Paper Feed / Delivery Orange 2 Remove any paper jammed Paper Jam Orange 3 Remove any paper jammed Ink Out Orange 4 Add Ink BJ Cartridge Misinstalled Orange 5 Re-install cartridge or replace it NO BJ Cartridge Orange 6 Re-install cartridge or replace it BJ Cartridge Error Orange 7 Re-install cartridge or replace it Waste Full warning Orange 8 Waste is almost full , needs service very soon Service Errors Blinks Beeps Error
Code
Possible Solution ROM Error 1 x Orange 10 6100 Try unplugging Printer RAM Error 2 x Orange 10 6300 Try unplugging Printer EEPROM 3 x Orange 10 6800 Try unplugging Printer Home Position 4 x Orange 10 5100 Temperature Sensor 5 x Orange 10 5400 Try unplugging Printer Waste Full 6 x Orange 10 5B00 Needs Service Cartridge OverHeat 7 x Orange 10 5200 Replace the BJ Cartridge(Printhead) Cartridge OverHeat 8 x Orange 10 5200 Replace the BJ Cartridge(Printhead) Cartridge Displaced 9 x Orange 10 5200 Replace the BJ Cartridge(Printhead) or reinstall Cartridge Displaced 10 x Orange 10 5200 Replace the BJ Cartridge(Printhead) or reinstall Cartridge Displaced 11 x Orange 10 5200 Replace the BJ Cartridge(Printhead) or reinstall Other Hardware error 12 x Orange 10 6500 Other Hardware error None None 5910 Needs Service Other Hardware error None None 5C00 Needs Service

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1 Answer

I am receiving cartridge error - 50C. I have


Hi there Error 50c
This happens a lot in dell printers.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Mar 31, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Printer cartridge error


Hi there Error 50c
There is lots this happens with the dell printers

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Oct 25, 2008 | Dell A940 All-In-One InkJet Printer

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