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I have misplaced my cd to install the software after having to reload the computer hardware after a virus infected it

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You have two choices, either you install Windows from a generic Windows install CD, then you download and install all drivers from HP website here:
HP Support & Drivers
Or you contact HP and purchase a recovery disk here:
HP Customer Care 24/7 Online support

Posted on Oct 08, 2008

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Posted on Jan 02, 2017

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After virus infection my new computer was cleant by the dealer. I have to reload my Norton360.


if you still have the install disk + product key you can yes,
if not try system restore and remove the virus via different method rg .avg free.

Aug 30, 2013 | Microsoft Office Outlook 2003 for PC

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The Geek Squad wants to replace my hard drive and reload Windows because they say it is infected with a virus and my warrenty won't cover that.


You don't have to replace the hard drive if it still works. You can reformat it by doing a clean install of windows. It's relatively easy. Just go to your cmos, tell your computer to boot from cd, put your windows cd in your drive. Boot to the windows install cd and follow the instructions and answer the questions on the screen. Good luck and let me know if you need anything else.

Oct 16, 2010 | Computers & Internet

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My pc keeps restarting over and over but I don't have restore disc


Hello!

There are a lot of factors why your PC is acting that way, it could be a virus infection, hardware or software problems.

Virus Infection
- if your computer is infected or the virus behavior or capability is to keep restarting your system or PC. This could be the solution, you can install a decent virus scanner and update it always to be able to detect viruses.

Software Problem
- If your Operating System is behaving badly or some system files is missing, this can cause your PC to always restarts. To fix this is to reformat your hard drive and install OS again.

Hardware Problem
- If your RAM or one of the memory installed in your PC is defective it can cause restarting also, try cleaning your RAM's or swap other RAM to be able to determine the problem.

Hope I was able to help.

Aug 26, 2010 | Sony VAIO PCV-RX500 PC Desktop

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Acer Desk Top-DVD/RW-No Function,Virus in system,antivirus to be loaded.Data Backup & Formatting,reloading all software.


Your PC is virus infected. Although you can install anti virus and run update for your protection but still the antivirus software can't be installed. Since pop up notice tells you to back up files for reformatting, then you need to transfer all data to drive D. If your formatting is on drive C, your files on the other drive willnot be deleted as long as you have to reformat the drive for your OS,.
Install first antivirus after the formatting and update your virus protector. After that you can transfer and install some of components in your system.
Most of the times viruses destroys your CD ROM drive and other systems.
Hope this will help you.
Enjoy.

Feb 08, 2010 | Computers & Internet

2 Answers

Pop up saying you have a virus, i try to go online, or into properties and it keep saying, wmiadap.exe is infected. It always pop up to buy antivirus software.


It seems as if you have downloaded a spyware program such as a wallpaper which has caused you to have a fake antivirus 2009 running. Make an Ultimate Boot CD and run every AV tool and spyware/malware that was on the CD. After running all the tools install your XP SP2 CD to repair the installation Download and run hijack this to see if still have the virus lurking on the computer.

Jan 17, 2010 | Microsoft Windows XP Professional

2 Answers

How to remove virus from your computer


Prevention is much easier and simpler than removal - especially in light of some of the more recent viri that have been developed. If you are not particularly computer savvy, I suggest sending / taking the unit to someone who can scan the computer for you, remove the infection and install some anti-virus software to reduce the likelihood of further infections. Let me know if you don't have someone you can hire to do this for you.

Jan 01, 2010 | Dell Computers & Internet

2 Answers

How to rid my computer of viruses


Use any Anti-virus scanner.
To start with you can use any trialware version of prominent anti-virus companies, like
norton
mcafee
bit defender
avg

you can try download.com to find free and trial based anti-virus programs.

Updating your virus scanner definitions regularly would minimize chances of getting infected again if your virus scanner is good.

Dec 10, 2009 | E-Machines eMachines Desktop PC

1 Answer

I ilke to download the bug


There is no "magic bullet" software that will "kill" the malware on a compromised computer.

The "Best Practises" approach for dealing with an infected computer is:

1. disconnect the computer from all networks;

2. backup all your files (CD/DVD writable, external hard-drive, or USB memory stick);

3. reinstall the Operating System, from trusted media;

4. enable the Windows Firewall;

5. connect to the network;

7. download/install anti-virus software;

8. run Windows Update and Microsoft Update, to get all security patches;

9. reload your files from the backup.

Jun 01, 2009 | 3Com Computers & Internet

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How can I protect myself from computer viruses


if your computer does not have any anti-virus software, or you do not know how to use the anti-virus software that came with your computer, you can get anti-virus software from the University of Maryland. This software is available to University of Maryland College Park students, faculty, and staff for free if you download the software or get the Getting Connected CD from the OIT HelpDesk. There are web pages on-line that will instruct you how to download, install, and update the software so that the software can be kept up-to-date very easily.

Sep 30, 2008 | Intel Xeon, 3.6 GHz (bx80546kg3600ep)...

3 Answers

Windows xp virus problem-windows will not boot up


XP Antivirus 2008 is one of the latest counterfeit antispyware that devastates the wolrd wide web. XP Antivirus 2008 usually come up after you installed a video codec that come with Trojan, malware and virus. XP Antivirus 2008 normally generates fake and misleading system popup error messages so end-users will be tricked into purchase XP Antivirus 2008.

This is one of the warnings from the net about this program.

a system restore with disks or a full reinstall may be in your future.... reboot and tap f8 and then boot to safe mode.... does that work ?


Robert

Sep 05, 2008 | Microsoft Windows XP Professional

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