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Have norton 360 installed on my computer, had one or two problems with the compter last week, so we did a system restore and have now lost the norton antvirus, we have the desktop icons but no programme available, have also lost the little icon which would be on the bottom right of my screen, I have tried to uninstall but it will not allow me to do so. Can you help

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Hi freyapaige when you do system restore..........what it does is restore the drivers ect back to that date, it will not erase anything you have created as in files and documents however once you do a restore, any programs you have to put on the computer since that date will not function so if nortons was one of these programs you are going to have to re-install it, or go back to the restore function and choose undo the last the restoration. the first solution is the best re-install the nortons.

Posted on Oct 09, 2008

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My norton got uninstall by mistake


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Dec 13, 2008 | PC Desktops

1 Answer

My computer has run slow and I cannot download programs or updates from the internet since I removed my Norton's System Works several weeks ago. I installed the 2008 Norton's 360 and it does not help. I...


Might seem silly but easiest way out is to reinstall windows and do not use Norton find another anti virus etc.as you can spend hours trying to find a solution

Jul 13, 2008 | PC Desktops

2 Answers

I had purchased Norton 360 online for my lapstop late December 2007 after I did a restore on my system. For the last few months my computer has been running real slow and freezing and locking on me. Today...


firstly, edit your question above and remove your product key, as this could cause you trouble down the road more and people see it, copy it down and then stasrt using copies of this program for free using your product key. Secondly, Norton support will be able send you the file again so that you can complete the process.

Jul 11, 2008 | PC Desktops

1 Answer

I have renewed Norton 360 for my three computers but only one of them(the one I used to renew) quit sending the expiration notice. Now I have lost Norton n one or maybe both of my other computers. What...


You need to Download Norton Removal Tool from the Following Link.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

Once you have Downloadand saved it on Desktop then Doubleclick on the Norton removal tool Icon and run the Norton Removal Tool.
The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer. If you use ACT! or WinFAX, back up those databases before you proceed.Follow the on-screen instructions. Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.
once the uninstallation compleates the You need to restart the computer and reinstall the Norton 360 on the computer.
Follow the Instructiions to Reinstall Norton 360 2.0
1.Do one of the following:
If you have the installation CD, insert the CD into the CD-ROM drive, and then click Install Norton 360.
Note:-If you have downloaded the product, double-click the installation file. Unless you saved it elsewhere, the installation file is on the Windows desktop.

2.Read the License Agreement, and then click I Agree.
If you do not click I Agree, you cannot continue the installation.
3.Follow the on-screen instructions.

Once the Installation is compleate you need to Enter you Activation key and it will automatic Activate it, after the Activation you need to run Live updates to Update Norton 360.

You can do the same on Both PCs.This will resolve your Issue.

Jul 04, 2008 | PC Desktops

2 Answers

I purchased norton 360 version 2.0 order no 1849616067 iwish to use it on my laptop since 3 month free useage expires in 2 days could you please instruct me how to do this as i believe i can use this...


Dear Sir/Madam,

Norton 360 2.0 may be installed on three computers at one time. If you have the product on a CD, you can install it on other two computers using the same CD and the same Product Key. Go to the section "I have a CD version".
If you have purchased the download version of Norton 360 2.0, you need to download and install Norton 360 2.0 on the other two computers, using the same purchase order details. Go to the section "I have a download version".
I have a download version
1. Go to the Symantec Store Order Status Web page on your second or third computer where you want to install Norton 360 2.0.

2. Type your order number and password to log on, and click Find your Order. You will see your order information.
If you do not know your order number and password, you can look up your order using your emailaddress and last 5 digits of your credit card.

On your Order Summary, click Start Download.
If you purchased your product more than 60 days ago, you can click Buy Now to buy the Extended Download Service and download the product again.

Double-click the file that you downloaded.

Read the License Agreement, type your Product Key if prompted, and then click I Agree.
If you do not accept the License Agreement, you cannot continue the installation.

In the Installation Options panel, review the options, and then click Next.

Follow the on-screen instructions.

1.I have a CD version
Insert the CD into the CD-ROM drive.

2. Click Install Norton 360.

3. Read the License Agreement, type your Product Key if prompted, and then click I Agree. If you do not accept the License Agreement, you cannot continue the installation.

4. In the Installation Options panel, review the options, and then click Next.

5. Follow the on-screen instructions.

Thanks
Good Luck


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Jun 06, 2008 | PC Desktops

2 Answers

This is my 1st computer so haven't got a clue! I had norton 360 installed on my computer and backed up all files to online, my computer broke so have a new one. i installed my existing norton onto new...


Hello kellywhalin

First, welcome to the great big world of computing. It's really amazing out here. There's lots to learn so be patient w/ yourself and enjoy the ride.

---

You can find Symantec's (they're the manufacturer of Norton 360) article on this issue HERE.

I'm not sure, however, if this addresses a restore of data, etc. that was backed up to an online service.

I think it would be much safer for you to speak w/ a Symantec representative regarding restoring your data that was backed up to their online data storage.

We want to make sure that you don't accidentally restore files to locations on your hard disk that will usurp current system files, etc. and cause your system to crash ("wig out").

Please, go HERE for Symantec's free online chat service and speak w/ a support representative there.

Be sure to post back here to follow up w/ us and let us know what happened and if your problem was resolved, etc.

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BJ @:)

Apr 11, 2008 | PC Desktops

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