Question about Whirlpool ED2FHEXN Side by Side Refrigerator

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Water line in freezer for ice maker keeps freezing

Water line for ice maker keeps freezing,I tried turning the freezer thermostat down I also put some instalation on the line itself.After I defrost all the ice out of the line it seems like it works for a few days then it freezes again.I have had this fridge for over 5 years now and never had a problem before.All of a sudden I seen there was no ice and then I found the line frozen.I don't have the money for a repair man right now so any advice i would greatly apperciate thanks Dave

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  • Anonymous Mar 06, 2009

    I have the same exact problem. I can actually pinch the fill tube at the end by the ice tray and can feel the frozen ice. I haven't tried turning down the thermostat yet, i will try next. But I have thawed out the fridge twice, the ice maker works for a week and then freezes up again.

  • Anonymous Mar 18, 2009

    I have the same problem.. The tube that connects through the back of the Freezer that connects into the icemake is the culprit. Where it drains into the icemaker starts to fill up with ice and then before you know it, it freezes all the way up the line blocking the water from getting to the icemaker. I've defrosted this thing twice and within a couple of days the same problem again.



    It just started doing this and has worked fine for 5 years now.

  • JoeD75 Mar 18, 2009

    Not sure if freezing is the cause, but mine also just stopped working (it will be five years old in June). There is no water getting to the ice maker, but I can pinch the rubber tubing and it does not feel like it is frozen. I was also able to push a flexible straw up the tube quite a way so if it is frozen it must be a ways up in the line.

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I have had this happen to me before. What happens is the water fill valve
does not completely close and the tube will freeze shut as a small ammount of water will continuosly dribble into the tube when the valve shuts off causing the tube to freeze solid. I tried to clean the valve but that did not work so I replaced it and that ended the problem. A new valve is not expensive.

Posted on Apr 16, 2009

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Hey people, DO NOT WAIST YOUR MONEY ON A SERVICE CALL FOR THIS. Defrost the water lines in the back of the fridge inside and outside with a hair dryer. Spend about 15 mins on each part...be patient. The problem you are having is caused by the ice tray filling too full. Only let it fill to about half capacity. When you do not need more ice shut the maker off. You also do not need to spend the money on a heater. If you need more help you can feel free to skype me if you like..cali123man Good luck!!!!

Posted on Nov 28, 2013

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Frozen freezer water line


Odds are your temperature is too cold in your freezer. If when you moved you just plugged in your freezer without adjusting your temperate for your new location you accidentally froze whatever water was coming into your freezer.

First you will need a cooler for whatever you have in your freezer, unless you have wonderful neighbors who will let you keep your food in their freezer for couple of days.

Take note to see what your freezer thermostat is set to. Turn off your freezer. Take out all the food. Keep the door open. This would be a great time to clean your freezer. Let the freezer thaw out for at least one day. Check the line to make sure there is no ice. Once everything has melted turn your freezer back on. Turn your freezer back on but this time set the thermostat to three or maybe 4 levels below what you had it set to before.

Finding Freezing level:
Fill an ice cube tray or small plastic cup with water. Put it in your freezer and come back in about three hours to see if has begun to freeze. If it has not begun to ice raise your thermostat to make you freezer colder by half or 1 level. Leave the ice tray or cup of water that you originally placed in the freezer but add another one. Come back in three hours to see if the water has frozen or has begun to freeze.

You want to leave the original water because you need to make sure the new water does not freeze solid as fast as the original water. If it does your freezer is too cold again.

Repeat "Finding Freezing level" until the water begins to freeze but does not freeze solid. Once your ice begins to free you can put your food back into the freezer. Wait a couple of hours more to see how much more your cubes freeze. If they are hollow or still watery in the center you should go up another half level and check on it the next day.

Once your cubes freeze solid you should be all set. If you don't get at least one tray of ice per day from your freezer you could go up another half level so your ice freezes faster.

Be careful about making your freezer colder because you might end up with the same problem you started with depending on how sesitive you thermostat is.

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Found in the FAQ section on Samsung.com:
Samsung refrigerator freezers produce about 120 cubes per day, which is in line with most manufacturer specifications.
Empty the ice tray and let the unit run for 24 hours.
If fewer than 50 cubes are produced during the 24-hour test, then your refrigerator requires service. Please contact Samsung Service at 1-800-SAMSUNG to schedule a service appointment.
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If you want your freezer to produce more than 120 ice cubes in a day, try the following:
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