Question about Toshiba DKT2020SD Phone

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Using the transfer feature

How do I transfer an outside call to another outside #

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  • Michael Bowen May 11, 2010

    What phone system do you have? DK280, 424, 424i, CTX.

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  • 61 Answers

Dial the first phone #
when they answer, presss "Cnf/Trn" button
select a Line not being used and press 9 + next phone #
when they answer, press the "Cnf/Trn" button again and everyone should be connected.

Posted on Mar 10, 2010

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1 Answer

Program "Do not disturb" on business phone


It's pretty straightforward. You pick a spare button, dial FEAT 00 press the blank button (with a light) and press FEAT 01. There are considerations that I'll reproduce here.

Do Not Disturb (F01) 8
Use this feature to be able to press a programmed button to prevent incoming calls for the
extension from ringing (lights still flash). When Do Not Disturb is on, outside callers hear ringing
while inside callers hear a busy signal. You should use Do Not Disturb only if someone answers
outside calls for your extension when you do not answer them.
Considerations 8
Do Not Disturb is available only on system telephones.
Do Not Disturb requires a button with lights. When the Do Not Disturb feature is on, the light
is also on, indicating that the telephone will not ring.
■ Use Do Not Disturb when you do not want the auto attendant or the voice messaging system
to transfer calls to you.
■ Use Do Not Disturb if you are assigned to a Hunt Group and you leave your desk, so calls to
the Hunt Group will skip your extension and ring immediately at the next available extension
in the group.
■ To avoid missing calls when Do Not Disturb is not needed, turn it off.
■ If Do Not Disturb is active at a doorphone alert extension, the person at the doorphone hears
signaling, but the alert extension is not signaled.
■ Unanswered calls that are transferred from an extension with Do Not Disturb active ring at
that extension if they transfer return.
■ Extensions with Do Not Disturb activated do not receive Caller ID information, unless the call
is answered.
■ Users with Automatic VMS Cover Assigned or with VMS Cover turned on can activate Do
Not Disturb
to Send All Calls immediately to their voice mailbox.
■ Users with Call Coverage turned on can activate Do Not Disturb to Send All Calls
immediately to the covering extension.
■ You cannot use Call Screening (F25) when Do Not Disturb is turned on.

Carl

May 10, 2010 | Phones

1 Answer

Can I transfer voice messages to a cell phone


Yes and no (or maybe)

Your Norstar system is capable of outbound call transfers... transfers to people outside your phone system.

Most instances, the programmers shut off this feature of out bound transfers to protect your system from fraud.

A programmer will be required if you need this feature to work.

Otherwise, try this... outside caller calls in, (you want to transfer caller to a cell phone), press the TRANSFER button, pick an outside trunk (Line 2), and dial out, when you hear ringing, hang up.

The call will be transfered to the cell phone.

Aug 14, 2009 | NorStar T7316E Corded Phone

1 Answer

Can you transfer a call to an outside line on the


Trunk to trunk transfer needs to be turned on for this feature to work.

Dan

Aug 06, 2009 | AT&T Merlin Plus 820D2 KSU Phone

1 Answer

Trunk to trunk transfers


The feature has to be allowed in class of service. you must than hit transfer, dial a 9 than the full number. you need to know how to program the phone system to change class of service. ldtsnj.com

Apr 07, 2009 | NEC Dterm DTP 16D-1 Corded Phone

1 Answer

Call forwarding to outside line


To send a call to another telephone within your system, or to an external
telephone. You may not be able to transfer a call on an external line
to an external telephone, depending on the capabilities of the lines.
1. Make or answer a call.
2. Press the feature button then press 70.
3. Call the person you want to transfer the call to.
4. Stay on the line if you wish to speak to the person first.
5. Press the Release button to complete the transfer.
If an external call is transferred to a busy internal or network
extension, or is not answered after a few rings, the call automatically
rings you back.

Sep 24, 2008 | Nortel T7316E 2-Line Corded Phone

1 Answer

Transferring


Since you're asking this question in the Partner 18 category, I'm guessing it's a Partner phone.

1. Transfer from a system phone is done by pressing the TRANSFER button and either dialing the 2 digit extension or the DSS button programmed for that phone.

2. Transfer from a single line phone is by flashing the hookswitch (FLASH) button and dialing the 2 digit extension.

3. Transfer into voice mail is done by programming a button or pressing FEATURE 14 and the 2 digit extension.

Carl


Sep 19, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

Can I forward an incoming call to an outside line?


External transfer to Mobile 1. Transfer 2. press 1 and external # 3. Wait for ringing 4. press feature then transfer 5. hang up

Jun 11, 2008 | NEC Electra Elite 32D-1 Corded Phone

2 Answers

Full-featured M7310 telephone


You cant do that... you would have to tell them his/her number or take their phone number for your manager to call them back. You can only transfer though your phone system (if you have multiple M7310)

May 19, 2008 | NorStar M7310 Corded Phone

1 Answer

Searching for a phone with special feature


Yes you can buy cordless phones with transfer capabilities. We have several of them at where I work.

The unidens are some of the better phones on the market. All we have to do with them is when we receive a call is hit the talk button again and dial the number we wish to send the call to.

Any of the unidens should have this feature you could ask the salesman if you can plug them in to test.

An example of a good phone is:
http://www.uniden.com/products/productdetail.cfm?product=TRU8885-2&page=6

Apr 24, 2008 | Northwestern Bell 35828-M2 Cordless Phone

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