Kenmore Elite refrigerator - temperature control panel locked?
2 Months ago I replaced the evap fan on our refridgerator (freezer working, refrigerator not). It has been working well ever since.
A few days ago the temperature alarm sounded and when I went to push the control button to turn it off I discovered that the control panel is not working - none of the controls respond when I push on the buttons. The refrigerator also seems "quieter" than normal - like the fans aren't running how they typically are supposed to. The temp seems ok in both the refrigerator and freezer, however, I am not noticing visible cold air rush out when I open the freezer and I always used to see it. I unplugged the unit for 5 minutes to see if I could get the computer to reset - no luck. Any suggestions on where to start?
Many, many thanks,
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These are computer run items now. If you unplug it for 2 or 3 minutes does it reset itself? If not try pressing refrigerator an ice buttons together. If that does not work the evaporator fan or control panel needs to be replaced. That about all one can do these days other than keeping the air ways clean so fan is clear. But ecen that will not stop these voltage spikes on the line from ruining good appliances.
Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong.
If you are hearing a clicking or buzzing thencheck out the last two tips.
If your refrigerator is running but warm, then...
Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...
You need to check for the refrigerator level, drain pan, condenser fan, evaporator fan and inspect the compressor mounts for the cause of noise. Any popping or hissing sound is normal on frost free refrigerators.
All error codes will display "ER" on the left side - that simply means error. In your case your error code is FF - which stands for freezer fan, or in technical terms, evap fan. Open your freezer and look for the vents where cool air blows out - do you feel any air coming out, do you hear the fan ? It is possible your evap fan stopped working or excessive frost around it - are you able to turn off unit and remove the back panel of your freezer held by screws, look for any excessive frost or anything blocking the evap fan - if there is no objects or frost blocking fan, then you have need to call service and have them replace your evaporator fan assembly - also note if your freezer fan is not working, then you won't get any cooling to either your freezer or your refrigerator - If you notice excessive frost and see that it is preventing your fan from operating you can use a blow dryer and defrost manually and see if it works again afterwards - if problem returns eventually then you have an auto defrost problem you will have to get it serviced and check the control board and defrost timer + components. Make sure you turn off refrigerator and unplug when checking things yourself at the back - if you are not comfortable doing this call service.
Is there anything obstructing the fan area, ice build up ? It is normal for your freezer to get warm if evap fan is not working, it is essential for it to work :) A defrost cycle should kick on a timer or as needed (adaptive) and there should not be excessive frost buildup that it blocks your evap fan. I would have suggested you unplug your refrigerator for about 10 minutes and see if that resets your control board - if not, then you will need service - either replacing motor assembly or a faulty control board.
There are a lot of things that could be the source of the problem... is there no cooling at all going on in the freezer? Is the back wall of the freezer cold? It could be anything from a fan, to the compressor, to the control board... you need a technician.
I would get on the phone with Sears, and explain the continuing problems you have been having, and they may agree to cover service.
I just went through this with my refridgerator and actually posted one of the questions. Here is what I found ........
In the freezer compartment behind the panel there is an evaporator fan which pulls cold air from the freezer and pushes it up into the refrridgerator compartment. If the fan is not working it is one of three things.. 1) there is so much frost in the fan area the fan blade is stopped and cannot push the cold air into the refridgerator compartment or the air channel is blocked. 2) there is no electricity going to the fan (usually tied to the door switch of the refirdgerator compartment, and 3) the motor is dead and will have to be replaced.
Solution to #1 - defrost but there is another problem in the "frost-free" part of the system which must be addressed or the frost will return and it will happen again in the future.
Solution #2 - check to see there is power to the fan. (most are 110VAC but some are 100VDC. Use a meter and check)
Solution #3 - If there is power, the motor is dead. Replace the motor. Be aware that AC and DC motors are different and replace per manufacture's specifications.