Question about Kenmore 22622 Top Load Washer

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Gearcase woes Well jsrock, I called a Sears repairman over and he says that the gearcase is done. He was fully expecting it to be the motor coupling and even had one with him. It's extremely rare for a gearcase to fail he claimed, usually the coupling goes first, so I guess I got a lemon. The estimate to replace the gearcase, clutch, and installation was over $400, (including the initial $70 estimate). That's almost halfway to a new front loader, which he suggested buying. If I do it myself it will still be around $300, estimate included, so I'm not sure what course to take yet. If I decide to do it myself maybe I will ask for your guidance. As for now, it's off to the laundromat. The wife's not going to be happy!

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Okay...after working on these model washer numerous times, it is NOT uncommon for a gearcase to fail. At least, it wasn't in my area of the country. It's also not as big of a job, nor an expensive one. A new gearcase runs about $163 at Just type in your complete model number and locate item number 9 under the "Brake/Clutch/Gearcase/Motor/Pump" heading. The part number is 3360629. If you decide to replace this on your own, the following link explains how to replace the gearcase step-by-step:

You would be amazed at how easy it is to perform this repair. I've personally done many of them. I don't know where the DIY estimate came from, but this repair should not cost you $300. I would recommend, however, that if you replace the gearcase, to replace the motor coupling as well. I hope you find this information encouraging. Let me know what you decide.

Posted on Oct 08, 2008


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Machine will not spin cycle. Started that it would only spin small loads. Now will not spin at all.

If this is a Whirlpool manufactured TOP LOADER (such as Estate, Roper and Kenmore), a no spin problem can have several causes. Most commonly, this is caused by either a lid switch malfunction or a broken motor coupling. The following link explains how you can diagnose the problem yourself and repair:

Replacement parts (if required) can be purchased at any of the following websites:

Prices vary between sites, so shop and compare. The first three sites I listed also include helpful exploded view parts diagrams to assist you in locating and properly identifying the parts you may need. If you do not wish to order parts on line, use the part numbers from the Sears website and go to your nearest appliance parts retailer. Most of these parts are commonly sold as part of their in-store inventory.

Secondary causes can include a drive motor that has become seized up, a defective motor switch (if equipped), and/or defective gearcase (transmission). All these repairs are simple and easy to do yourself, but are little more expensive and less common.

If the model number is correct, you can view a complete parts illustration of your washer at any of the following websites:

Some part numbers that may be of interest to you:

Under the "TOP and CABINET" parts listing:

Lid Switch - 3949247 (Item 11).

Under the "BRAKE, CLUTCH, GEARCASE, MOTOR and PUMP" parts listing:

Motor Coupling - 285753A (Item 13).

Drive Motor (includes switch) - 389248 (Item 19).

Drive Motor Swtich - 8529896 (Item 20).

Gearcase - 3360629 (Item 9).

Read through the information provided and check the lid switch and motor coupling, first. If you have any questions, please post back and let me know. I hope this is helpful to you.

Oct 07, 2010 | Whirlpool Ultimate Care II LSQ9564J Top...

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Kenmore washer 11092597200 does not spin and has high pitch whining noise

I have attached a link to sears website and an exploded view of motor, pump and gear box. The weak link in a Kenmore washer is the coupling. Part number 13 in this view. If the machine is empty, you can check the coupling by unplugging power, disconnect water and lay machine on back. Or if strong help is available, pul machine foward, tip back and locate the coupler between motor and gear box. If it's bad it is time consuming but actually easy to change. If repairman is called, part $17.95, labor about $90.00. Inspect and let me know, I've changed many. Good luck.

Jul 01, 2009 | Kenmore Washing Machines

1 Answer

Kenmore Washing Machine 110.20722990 Will not agitate or spin. Took it apart and found a broken coupling between motor and gearcase. Does this mean gearcase is out?

no u just need to replace that motor coupling u just take pump and motor off take broke coupling off put new back on be as good as gold

Apr 19, 2009 | Washing Machines

1 Answer

Kenmore Washer makes noise at start of the Spin Cycle

its your basket drive or sometimes called brake spin tube also comes with new clutch, ,transmissions wouldn't make that noise in only beginning of spin. your on your way to being a repair tech good job

Nov 10, 2008 | Kenmore 22422 Top Load Washer

1 Answer

Re: gearcase

Its hard to tell without seeing it. If the clutch is covered in oil (from the gearcase), it may be a good idea to replace it. Otherwise, you can reuse the old one. Let me know if you get to a point where you're stuck and need assistance.

PS The gearcase has specific instructions on the container that it be shipped in the UPRIGHT position. This prevents the gearcase oil from leaking out. In addition, there is a small breather hole on the top of the gearcase, that is sealed with paint prior to shipping. Don't forget to use a scribe or an awl to open this breather hole BEFORE installation.

Oct 08, 2008 | Kenmore 22622 Top Load Washer

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Kenmore top loader Model 110.20712990

It could be the coupler, but I doubt it. More commonly, this is the symptom of a gearcase (transmission) going bad. Couplers typically just snap off or the center hole rounds out causing it to slip. The result: the washer will fill and drain, but will not agitate or spin. The telltale sign of a bad gearcase is the grinding noise you mentioned and the requirement for you to assist the spin under a load. In addition, if you inspect under the washer, sometimes the gearcase will begin to leak a honey colored oil. You may find droplets under the washer, and in extreme cases, you may find spray patterns along the interior cabinet walls.

Now before the sense of panic sets in, replacing a gearcase on this model washer is not that difficult and it can be accomplished by the average do-it-yourselfer with some guidance. I have a link that explains step-by-step how to replace one:

Read through the link thoroughly and see if this is job that sounds like you wish to attempt on your own. No special tools are required. A screwdriver set and socket set is all you should need.

A replacement gearcase can be found at Just type in your model number and locate item number 9 under the "Brake/Clutch/Gearcase/Motor/Pump" heading. The part number is 3360629. If you are going to replace the gearcase, it is also recommended that you replace the motor coupling as well. The coupling is listed under the same heading as item number 13 (part number 285753A). You can also check out to see if they carry the parts any cheaper. Use the part numbers provided. I will post the link that explains how to replace the coupling as well:

Many of the steps are a repeat, but I try to be thorough. Some of the original motor couplings that came from the manufacturer would not last long under constant use, because they were made entirely of plastic. The manufacturer modified this part to include a steel grommet that makes it much more durable. The new part is listed with the part on the website, and included in the link I provided.

NOTE: If you do order a replacement gearcase make sure you follow the instructions on the outside of the box. There should arrows indicating that the gearcase needs to be shiped in the UPRIGHT position. If not, transmission oil will leak.

I hope you find this information helpful. The staff asks us to refrain from direct contact with the consumer and only allows us to answer questions in this forum. I hope you don't mind. Let me know if you require additional assistance.

Sep 05, 2008 | Kenmore 24032\24036 Top Load Washer

1 Answer

Model# 110

That depends on if you're willing to perform the steps required to replace the gearcase (transmission) , and the price to fix it. Review the following link, it explains the steps required to replace the gearcase and how to access it:

This is a pretty straight forward repair job that you can accomplish on your own if you follow the steps required. A replacement can be found at either or Just type in your complete model number (located along the wash tub opening under the lid) and follow the links on the next page. The Sears website offers helpful parts drawing to assist you in component identification and assembly. Do some cost comparisons at each site as they both offer competitive pricing. The average cost is about $150. A refurbished one will cost you less.

If you are going to go the route of replacing the gearcase, I would strongly recommend replacing the motor coupling as well. The coupler is located between the drive motor and gearcase and typically wears out. The cost is about $15 or less. The next link explains the steps required to replace a motor coupling, and includes the part number:

I know some of these steps are repetitive, but it may include information the previous link does not cover. Typically, a broken motor coupling will cause a no agitate or spin problem too. Coupled with the fact that the washer is making a grinding noise and will not spin by hand leads me to believe that your initial diagnosis may be right on. A tale tell sign of some failed gearcases is a honey colored oil leaking from them. If you see oil on the floor under the washer and/or spray patterns along the interior cabinet walls, you can pretty much assume its time to replace the gearcase.

I hope you find this information helpful. If you require additional assistance, please let me know.

Aug 31, 2008 | Kenmore 24032\24036 Top Load Washer

1 Answer

Kenmore washing machine

Does the washer drain? If so, you may have a broken motor coupling. This may be the noise you're hearing. This is a common problem and is inexpensive to repair. The following link explains how:

If you do an inspection of the washer and find that it is not the coupler, you may have a more serious issue of a gearcase (transmission) or clutch failure. Both of these repairs can be performed without the aid of a repairman as well.

Please doublecheck your symptoms, and get back to me. Your intial description, however, sounds like a simple motor coupling problem.


A bad Motor Coupling will allow the washer to fill normally, but when it gets ready to agitate, a loud rattling sound can be heard. The washer will drain, however. There's usually the presence of black filings under your washer.

A bad Gearcase may will have similar symptoms, but there may be the presence of a honey colored oil under the washer and very loud grinding noise.

A bad Clutch will also exhibit similar symptoms. This is usually a little harder to diagnose without operating the washer without the outside case on. The clutch is located on top of the gearcase directly under the wash tub. If the clutch fails, the drive motor will turn the gearcase, but the clutch will usually slip and not engage the basket drive.

Let me know if any of my explanations sound correct. If not, post back with your complete model number and update me on what your washer is doing, so I can assist you further. I hope this helps you.

Aug 19, 2008 | Washing Machines

1 Answer

Newer Kenmore washing machine doesn't spin in spin cycle

motor coupling broke ..this id dohicky between motor and gearcase or worse case gearcase suspect coupler first

May 04, 2008 | Washing Machines

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