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An expert who has answered 20 questions.
Re: How to forward incoming calls
There is a feature that most dealers do not activate called "Voice Mail Transfer" which transfers an incoming call to a person's (or department's) voice mail box. Forwarding calls to someone's mailbox is not possible without special programming by a certified dealer.
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a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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By any chance do you have call forwarding turned on? That would account for the single ring and the unfamiliar voicemail. Call forwarding is a service provided by your phone company or cable voice company which allows you to transfer incoming calls to another phone number, such as a cell phone. It's usually activated by pressing a key sequence (such as *72) and entering the number of the phone that you want to receive your calls. It's easy to turn it on and then forget to turn it off. You can turn it off with another key sequence, such as *73. Contact your phone company for the correct code.
From your phone, you'll be able to access and change the settings of various call
services for your phone.Contact your mobile operator to find out about the availability of call services.
From the Home screen, press MENU and then tap Settings > Call.
Fixed Dialing Numbers Restrict outgoing calls to a fixed set of numbers. To enable this
feature, you must know your SIM card's PIN2 code.
Voicemail service Shows the current voicemail service being used.
Specify another voicemail number aside from the voice mail number on your SIM card.
Clear voicemail notification
If you have a notification of a new voicemail, you can clear the notification with this option.
Enable this mode to connect and use a compatible TTY device with the phone.
Hearing aids Enable HAC (Hearing Aid Compatible) to amplify in-call volume.
Edit the call reject message, choose whether to open the message
editor when you reject a call with a message, and choose whether to
allow automatic saving of an unknown contact number when a call
with that number ends.
Enable or disable receipt of cell broadcast messages from your service provider.
Cell broadcast settings
Configure channels and language for cell broadcast messages.
Select how you want your phone to handle busy, unanswered, and
unreachable calls. You can also set the call forwarding option for all
Call barring settings
Choose whether to block various categories of incoming and outgoing call.
Additional settings Enable or disable operator services such as caller ID and call waiting.
Someone thought it'd be a good idea for your extension to back up that extension when answsering incoming calls, or their extension is forwarded to yours. Either cancel the call forwarding with the right code (be careful not to remove forwarding to voicemail), or have someone remove the program on your extension which makes you a backup to the other one.
try transferring the calls from ur mobile to the voicemail when u r not available....
in call settings u might have an option of forwarding the incoming call after so many particular number of rings... forward the calls to ur voicemail numbers using this and then u ll have the numbers in ur recieved calls list.
this might work but is only a temporary solution
just found this on the internet... Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode. Check your phone settings: Check your Do Not Disturb settings: Tap Settings > Do Not Disturb. ... See if Call Forwarding is turned on: Tap Settings > Phone > Call Forwarding.12 Nov 2013
Hi there, it is possible that you have the G1 set into "always Forward" state, which means when receiving calls the phone will forward the caller to your voicemail.
To Check and change these settings. goto the G1's Home screen, Click the "Menu" button, and then click on "Call settings". Then from here click on "Call Forwarding".
From here, the top setting should say "Always Forward" If this is set to Enabled, click on it and select Disable. This should now allow you to receive calls correctly ! if the Always forward function was disabled already, i would suggest calling T-Mobiles Customer support line to see if they have a remedy to this situation !