Question about Xerox Phaser 780 Laser Printer

1 Answer

Remove media from output tray

I have a Phaser 780 that has not been on for several months due to a room change. Now when I turn it on I get the message to "empty the output tray". When I press the Info button it reads (removed media form output tray". There is no media in the output tray. I've oepned up every possible opening and confirmed there is no paper jam. Any suggestions?

Posted by on

  • susanc567 Oct 09, 2008

    Genius!! It turned out not to be the exit sensor but rather item 5 .. the full stack sensor. It's back on and the printer is back to work. THANK YOU!!

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

There is a small actuator on the exit sensor that has most likely fallen off. If you go onto Xerox.com and click on support, then in the search box enter phaser 780, then go to parts lists and diagrams. You want to look at Table 13 and Item 3 to locate where the problem most likely it.
If you need more help please ask.

Posted on Oct 08, 2008

  • Rick Kasper Oct 09, 2008

    Good for you . Your welcome. Glad to have been able to help.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I clean toner from machine?


Probably it's the jammed paper that might caused the error. I suggest have it serviced by the technician. Be aware of the paper handling capacity of your machine to minimize jamming:

3300MFPV_X
Phaser 3300MFPV/X, Copy/Print/Colour Scan/Fax, B&W, 28 ppm, A4, 1200 dpi, 50-sheet ADF, 250-sheet Paper Tray, 50-sheet Multipurpose tray, 150-sheet Output Tray, 96 MB, Automatic 2-sided printing, USB/Ethernet, PCL/PS3, Scanning software, 220 V

Apr 28, 2014 | Xerox Phaser 3300mfpv/x Print Copy Scan...

1 Answer

Jam in top 3015d


Sir/Madam

Occasionally, media becomes jammed during a print job. An error in the software program and a jam message on the printer control panel display indicate a media jam. To prevent a jam, see the following instructions:
  • Only print on media that meets HP specifications.
  • Only print on media that is not wrinkled, folded, or damaged.
  • Make sure that the printer is clean.
  • Make sure that the input trays are loaded properly and are not too full. See the start guide for more information about loading input trays.
When adding new media, always remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, which reduces media jams

Clearing a media jam


CAUTION: Media jams might result in loose toner on the page. Use cold water to wash toner off of clothes, as hot water will permanently set the toner into fabric. To remove toner from hands, wash hands in cold water.
CAUTION: Do not use a sharp object, such as a pencil or scissors, to remove jammed media.
NOTE: When clearing jams, including jams in the output bin, always push the print-cartridge-door release to open the top cover, and remove the print cartridge. Keep the top cover open and the cartridge out until the jam has been cleared. Opening the top cover and removing the print cartridge relieves tension on the printer rollers, which makes removing jammed pages easier.


Push the print-cartridge-door release and open the top cover.
Figure 1: Pushing release and opening top cover

3f0c0681-aab8-41b1-8ccc-edbc8d10b083.gif

Grasp the handle of the print cartridge and remove it. Set it aside.
Figure 2: Removing print cartridge


1135f64a-e54d-412a-a38c-2d53092ee8b0.gif

CAUTION: To prevent damage to the print cartridge, do not expose it to light any longer than necessary. Place the print cartridge in a paper bag or other opaque container until it can be placed back in the printer.

With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the device.
Figure 3: Jammed media most visible


38cea87e-25d6-4cfb-86b2-bbc3d933d279.gif

When the jammed media is removed from this area, replace the print cartridge.
Figure 4: Replacing printer cartridge


47beeaaf-6bbe-4681-9d09-8b877270789e.gif
Press the supporting springs, and close the top cover.
Open the media input tray and remove any media from the tray.

359bf88b-3c84-4de1-861e-08b6fe39b01f.gif
Slide the media guides inward as far as they will go. Press and hold down the tabs inside the media input tray, and slide the media input tray out of the printer.
Figure 6: Removing media input tray


92329010-15d2-4a56-a894-eacfba561eac.gif

With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the device.
Replace the input tray into the device.
Figure 7: Replacing input tray


141b20dd-a71b-4e53-86c1-b5e589fa0d60.gif

After clearing the media jam, it may be necessary to shut down the printer, and then turn it on again.

NOTE: To add new media, remove all of the media from the input tray, straighten the stack of media after adding the new media, and then place the stack in the tray.
Clearing other media jams
CAUTION: Do not use a sharp object, such as a pencil or scissors, to remove jammed media.
If the media has jammed where it exits the printer, grasp the leading edge of the media and pull the media out through the output bin.
Figure 8: Removing jammed media from output bin


b9b1737a-16cc-4bd2-b9a7-77bad78ef641.gif

NOTE: If the printer is shut off before clearing the media jam, turn it on again, and then restart the printing or copying job.
Tips to avoid media jams
Make sure the automatic document feeder (ADF) media lever is in the correct position for the media being used. Slide it to the single-sheet setting (to the right) when scanning on thick media. Slide it to the multiple-sheet setting (to the left) when scanning on regular media.
Make sure that the input tray is not overfilled. The input tray capacity varies depending on the type of print media that is used.
Check that the input tray is securely in place.
Do not add print media into the input tray while the printer is printing.
Use only HP-recommended media types.
Do not let print media stack up in the output bin. The print media type and the amount of toner used affect the output bin capacity.
Check the power connection. Make sure that the power cord is firmly connected to both the device and the power supply box. Plug the power cord into a grounded AC power outlet.
Media jams occur in the automatic document feeder (ADF)

Occasionally, media becomes jammed during a copy, scan, or fax job.

A software error message indicates a media jam, and the Doc feeder jam Clear, Reload message appears on the printer control panel display to indicate a jam.
  • The ADF input tray is loaded incorrectly or is too full.
  • The media does not meet HP specifications.
Typical automatic document feeder (ADF) jam locations Input tray areas: If the page is sticking out of the input tray, try to remove it gently from the input tray without tearing the page.
Figure 9: Removing jammed media from input tray


ec9c59d7-7daf-42c3-ba56-dc15042f3605.gif

Output paths: If the page is sticking out of the output bin, try to remove it gently without tearing the page.
Figure 10: Removing jammed media from output bin


e710c656-d551-4439-940d-878a82196f67.gif

  • Intermediate location: If the page is sticking out of the input tray and into the output area, see "To clear a media jam from the automatic document feeder (ADF)" below for instructions.

Automatic document feeder (ADF) media lever If a thick media is being used, slide the media lever to the single-sheet setting (to the right). Load a single sheet of media into the ADF.
When the copying, scanning, or faxing jobs are complete, slide the ADF media lever back to the multiple-sheet setting (to the left).
Clearing a media jam from the automatic document feeder (ADF)
  1. Using both hands, pull the printer control panel door toward you.
    Figure 11: Opening printer control panel door.
c5ce49eb-752a-4d44-bf67-99b4b9a44cc5.gif

  1. Remove any jammed media. Figure 12: Removing media
0cf6dfd4-a8b2-4153-8e19-52b3105abfda.gif

NOTE: Use only your hands to remove jammed media. Using other objects can damage internal parts.
Make sure that all of the pieces of media are removed, and then close the printer control panel door.
Figure 13: Closing printer control panel door


375c734d-e4be-4fed-b8ec-47628408dd9f.gif

I Hope Your HP Printer Problem Resolved By Now,In Case You still Having HP Printer Problem Then Visit Official HP Printer Website Below Link URL:

HP Printer Issue:
HP Support document HP Support Center

Or

If You still need HP Printer assistance Then Follow Us On :


HP Printer Support

Feb 13, 2014 | HP LaserJet Enterprise P3015d BW laser...

1 Answer

Phaser 8860 Unload output Tray


Take out the paper! just kidding :)
I guess it's a problem with a sensor in the output tray that has either fallen off or got stuck in an up position by some paper.
Either you put it back, remove the paper that is stopping the sensor from moving freely or call an engineer

Nov 10, 2013 | Xerox Phaser 8860MFP Printer

1 Answer

Unload output tray


Apparently the machine is telling you to remove the copies made from the output tray, probably it is getting heavy.

Nov 10, 2013 | Xerox Phaser 8860MFP Printer

1 Answer

Xerox phaser 7400DN jabs at fuser


The printer trays accommodate most sizes and types of paper, transparencies, or other
specialty media. Follow these guidelines when loading paper and media in the trays:
- Envelopes, labels, and glossy paper can be printed from Tray 1 (MPT) only.
- Transparencies and custom size paper can be printed from Tray 1 (MPT) and Tray 2.
- Fan paper, transparencies, and labels prior to loading them in the tray.
- Use only paper envelopes. All envelopes should be printed single-sided only. Some
wrinkling and embossing may occur when printing envelopes.
- Do not overload the paper trays.
- Adjust the paper guides to fit the paper size.
- If excessive jams occur, use paper or other media from a new package.

Mar 06, 2011 | Xerox Phaser 7400DN Laser Printer

1 Answer

Tektronix Phaser 780 won't start up or initialize. Just hear humming so I know it's getting power. Control panel is completely blank... please help! Thx LM


I had that problem and found it to be simply that the plastic arm of the sensor which watches the output tray on top for an over-full condition got stuck in the UP position. The unit never got to the initialization stage upon powerup because it thought the output tray was full. Just fiddle with that little arm to be sure the pivots are engaged in the holes in its "ears" and that it can move up and down freely.

Jan 23, 2011 | Tektronix Phaser 780P Laser Printer

1 Answer

Phaser 8560DN Printer ~ Error Message


An error code due to the print head, check the waste tray area for a spill, has the printer been moved lately? remove left cover and look for spill.
-Carl, please let me know if this helps.

Jun 25, 2009 | Xerox Phaser 8560DN Printer

1 Answer

Replace Paper Tray Message won't clear


On the right side of the tray, there are 3 rectangular holes. The "plug" goes in the top hole but, if it came out, it probably won't stay in. I've taped a piece of sheet metal in the hold before to get by. You can buy the part for a few bucks from xerox or inktechnologies. There is a lot of pressure on this plug so it takes something pretty strong to hold.

Mar 12, 2009 | Xerox Phaser 6115MFP/N Laser Printer

1 Answer

Max Paper Weight


Here ya go...

Tray 1: (standard) 16 lb. Bond – 80 lb. Cover (60 – 220 gsm), coated, Phaser High Resolution Photo Paper, labels, envelopes, business cards, Phaser Professional Solid Ink Transparencies, Phaser Weatherproof Paper, Phaser Postcards, Phaser Trifold Brochures. Media sizes: A/Letter, Legal, Executive, Statement, US Folio, A4, A5, A6, B5 JIS, B5 ISO, 3 5 in. Index Cards, custom sizes; Envelopes: #10 Commercial, DL, C5, #5 , #6 , Monarch, Booklet, Lee (A7), Choukei 3 Gou, Choukei 4 Gou, custom.
Tray 2: 525-sheet tray (standard) 16 lb. Bond – 28 lb. Cover (60 –122 gsm), coated, Phaser High Resolution Photo Paper, labels, envelopes, Phaser Professional Solid Ink Transparencies, Phaser Weatherproof Paper, Phaser Postcards,Phaser Trifold Brochures. Media sizes: A/Letter, Legal, Executive, Statement, US Folio, A4, B5 JIS, B5 ISO; Envelopes: #10 Commercial, DL, and C5.
Tray 3: 525-sheet Feeder (standard on DX) Same media weights and sizes as Tray 2.
Tray 4: 525-sheet Feeder (optional) Same media weights and sizes as Tray 2.

Nov 12, 2007 | Xerox Phaser 8400 Laser Printer

Not finding what you are looking for?
Xerox Phaser 780 Laser Printer Logo

Related Topics:

433 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Printers & Copiers Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

Philip Hughes

Level 2 Expert

63 Answers

Are you a Xerox Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...