Question about HP Compaq Presario v3000z Notebook
Hi I start normally my presario v3000 and the screen is complete black i don't hear start processing the only thing the cd/dvd start working for a munite and the goes like a mute the power light is on the volume light is on but no bio processing I have important information that I really don't want to lose it can you please help me you can email me at
Buddy.. I have the same problem.. HP made lousy
laptops which go dead automatically.. I My V3000z was dead.. i claimed
it's warranty, but after 1 month of it's return, it went dead again ...
for no apparent reason!
Thus later I came across this site:
However, even though my notebook is dead.. and it has the same serial number and model number as mentioned in the list, I cannot avail this facility as this offer is valid for USA only.
HP sucks.. I hate them for this. my 800$ notebook is worth 0$ because of their lousy products/services.
Posted on Oct 22, 2008
First, I recommend you to remove the Hard Drive of your Notebook and connect it to the USB Port of another computer using some Hard Drive enclosures that should be available in local stores to take backup of required data.
You can get the required instructions to remove and replace the Hard Drive of your Notebook from the manual which is avaialable from the link below :
Have a look at page number 116 of 298 in the manual about removing and reseating the Hard Drive of your Notebook.
Now, coming to the issue with no boot, below are the steps and information about the same :
First of all, try connecting an external display source like a Desktop Monitor to the VGA Port of the Notebook after turning it on and press hold the FN key and press the F4 key once to toggle the display to the monitor connected.
If you are able to see the display on the Desktop monitor connected to the Notebook, the issue is with the LCD, if not, the issue is either with the Graphic Card or with the Motherboard.
Additionally, I would like to inform you that HP had identified some hardware issues with few Notebooks installed with AMD Processors and is providing free repairs for notebooks purchased and currently available in US and Canada.
You need to get the Product Number of the Notebook which is indicated with P/N and is printed on a white sticker pasted at the bottom of the Notebook.
Check if the Product Number of your Notebook is listed in the list available in the link below :
If your Notebook product Number is listed in the link provided above and if the Notebook is installed with AMD Processor, you need to contact HP Chat Support and provide the required details and get the Notebook repaired by HP for free.
You can find more information about this repair offered by HP from the link below :
Hope this helps...
Posted on Oct 18, 2008
It is sometimes hard to work on problems and fix them on laptops verses desktops, but always troubleshoot by starting out small and then get more in depth.
I would make sure that I was running off of a power cord verses battery in order to rule out a bad battery. I have seen a few AC adapters go bad on laptops. You may also try removing the CD drives, and other peripherals and see if it will start without them. Then you can reconnect them and see if that is the problem. RAM can do any number of things when there is a problem with it such as not start, or randomly reboot. My feelings are that the laptop isn't getting power.
It could even be that the hard drive has a problem. Usually I have seen that hard drives either give you error messages or they make a noise when they are about to, or actually crash. I would definitely get a ghosting software or just do a general back up if you think that this is the issue once you get the computer up.
Here is a link specifically for the Presario V3000, with more suggestions. Sorry I could not be of greater help on this.
Posted on Oct 12, 2008
Tips for a great answer:
To run the check disk utility you will need a repair disc or
a operating system disc. Put the disc in the cd drive and boot from
it. You want to get to the Dos Command Prompt (Black screen with white
letters) and type the following command: chkdsk /r
Check disk will run well over an hour or two and you will notice the percentages going from high to low, this is normal. Let it run to completion. Then reboot machine.
If check disk fails to solve your problem you might have to reinstall windows. Try doing a Repair Install that way you don't loose your data, documents, music, pictures, videos or programs.
In windows xp you get to the dos command prompt by selecting R for repair when the options appear.
In Vista and Windows 7 you want to get to the recovery console and look down at the bottom of the window for the Dos Command.
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