Question about HP Pavilion dv9000z Notebook

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Can't get a picture

When I power up my pc, it lets me log on but I don't get a picture. I log in and nothing else happens. The screen stays dark. I've tried cutting the power, but that doesn't work either. The pc is not quite a year old yet.

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Turn of your computer. disconnect external devices like printer, scanner and then try. If you still have the same problem boot in safe mode by tapping F8 key as soon as u turn on the computer. In the advanced option window select safe mode and log in as administrator. Then disable all third party services and startup items and then check. If nothing works you have to do a repair installation in case you have the XP installation CD or try System Recovery

Posted on Oct 09, 2008

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Posted on Jan 02, 2017

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My wife's presario cq60 widescreen laptop has a power problem. For a period of time now, several weeks, on occasion it will simply go dark and nothing lights up. I remove the battery and power cord...

By go dark do you mean it turns off? If not, LED lights on the front of the laptop continue to stay on, but the screen goes dark, this could mean the backlight of the screen is going bad. It might be intermittent, but, a screen consists of two elements, the display itself, and the backlight which is what makes the image bright. If you bring it into a well lit area when it is dark and tilt the screen back and forth, you might see the faint image on the screen. Sadly, screen repairs are expensive, easily exceeding $300 most of the time. It is often a better idea to replace it rather than repair it.

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My laptop boots but nothing appears on the screen

You can check this by connecting a pc monitor to the spare VGA port on your lap top and switching the screen output. (Fn and one of the number keys with a screen on it)

If the picture on you spare monitor is good, your graphics card/chip is good, if not, you've located the problem.

If you do, get a good picture on the spare monitor, switch back to your laptop screen and look closely at the screen while, is there a very faint/dark image. If so, your inverter has failed or become disconnected. If nothing, your screen has failed or become disconnected.

You can possible check these connections yourself, if you're not handy with tools then don't because its delicate work and you need to be careful to prevent further damage.

Disconnect all forms of power - batteries & ac adaptor.

Give yourself plenty of time and space.

Open the laptop, there should be plate between the keyboard and the screen. This is usually screwed and clipped into place. So remove any screws, may include the back of the screen hinges. Then prise up, very carefully, the plate, look for more screws or resistance as you go, you don't want to break it. Eventually you should overcome all the small clips and remove the plate.

Look for ribbon connectors, probably 2 or 3, check make sure they're all home and good. If one is loose, then re-attaching it properly could well be the cure to your problem.

If they were all connected properly, then you've probably got a failed inverter. Needs replacing and this is where I stop, you need a diagram or repair manual.

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Have you tried to boot up pc with an installation disc in the drive? Any difference? What exactly do you see when it is booted?

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