Question about Microsoft Xbox 360 Console

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Problem with my xbox 360

Xbox 360 have a problem to start or read the disk have a error code E74

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Hi,

error code E74 probably means that there's something wrong with your so called 'scaler chip' (wich is located near your AV-cable connector).
It can also be caused by a faulty AV-cable so check that first.
In some cases it is a problem with the graphical processing unit and may be repairable by doing the so called 'x-clamp replacement'
A tutorial on how to do the 'x-clamp' replacement: http://xe.brothersoffreedom.com/en/tutorial.php?n=xclampeng



Posted on Oct 08, 2008

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On the circle 1 part red says systemm error e74


You are experiencing a hardware failure, better know as the red ring of death. Microsoft recomends the following

Step 1: Confirm the E74 error loadTOCNode(2, 'moreinformation'); To verify that your console is displaying the E74 error message, follow these steps:
  1. Turn off the console.
  2. Turn on the console.
  3. Verify that your console displays the E74 error message.
Step 2: Submit a console repair request loadTOCNode(2, 'moreinformation'); If you are experiencing this problem, your Xbox 360 console must be repaired at our service center.

Start the repair process online. (http://service.xbox.com/)

For more information about how to contact Xbox Support directly, please visit the following website: www.xbox.com/support/contact (http://www.xbox.com/support/contact) Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error. For more information about the E74 warranty extension, see the following article: 969905 (http://support.microsoft.com/kb/969905/ ) About the E74 warranty extension for Xbox 360 consoles

Jul 30, 2011 | Microsoft Xbox 360 Console

3 Answers

System error E 74 is coming up on my xbox360


This problem occurs when the Xbox 360 console experiences a hardware failure. To verify that your console is displaying the E74 error message, follow these steps:
  1. Turn off the console.
  2. Turn on the console.
  3. Verify that your console displays the E74 error message.
If you are experiencing this problem, your Xbox 360 console must be repaired at our service center.
https://myservice.xbox.com/en-us/Pages/Welcome.aspx to start the repair process.

Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error.

Mar 03, 2011 | Video Game Consoles

1 Answer

How do i fix an error 74 on an xbox360


The E74/E6x/E4x/E8x are famous error codes that have plagued many Xbox 360 gamers. This error codes will be displayed on your screen, each indicating different problem with your Xbox 360. It's usually defined by the single red light or 1 Red Light Error lit up at lower right quadrant on the Red Ring of Light on your Xbox 360 console.
E74: There is high chance it's a scaler chip problem (the "ANA" or "HANA" chip near the AV cable connection) it can also be caused by a faulty AV cable so check that first. In some cases it is a problem with the GPU and may be repairable by using the Xbox 360 Repair Guide. Xbox 360 E74 error has reported to increasing a lot for the newer Xbox 360 version.
Hope this was helpful?

Feb 26, 2011 | Microsoft Xbox 360 Console

1 Answer

E 74


E74 error appears when you use your Xbox 360 console Article ID : 941377 Last Review : March 10, 2010 Revision : 14.0 On This Page SYMPTOMS Your console displays the following error message in multiple languages on your television screen or monitor: E74. System Error. Contact Xbox Customer Support.If you see a different error message or a code other than E74, your console may be experiencing a different problem. If this is the case, please search the Microsoft Knowledge Base for the error message or for the symptom.

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CAUSE This problem occurs when the Xbox 360 console experiences a hardware failure.

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MORE INFORMATION Step 1: Confirm the E74 errorTo verify that your console is displaying the E74 error message, follow these steps: 1. Turn off the console. 2. Turn on the console. 3. Verify that your console displays the E74 error message.

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Step 2: Submit a console repair requestIf you are experiencing this problem, you can submit a console-repair request online by using the links in the "Additional support" section.

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Additional supportIf your console continues to display the E74 error message, it requires a repair. There are no additional troubleshooting steps. To start the online repair process, click one of the following links: In the United States

http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair)

Outside the United States http://www.xbox.com/support/ (http://www.xbox.com/support/) Note Online console repair service is currently not available in all countries and regions.For more information about how to contact Xbox support directly, please visit the following Web site: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error. For more information about this repair process, click the following article number to view the article in the Microsoft Knowledge Base: 969905 (http://support.microsoft.com/kb/969905/ ) About the E74 warranty extension for Xbox 360 consoles

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References/Links If one light around the power button on your Xbox 360 console flashes red, there are additional steps that you can try. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 907536 (http://support.microsoft.com/kb/907536/ ) One light flashes red on your Xbox 360 console

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Oct 15, 2010 | Microsoft Xbox 360 Console

1 Answer

I was playing saints row 2 and for at least three days my screen had black lines and black dots all over and finally i turn it on the next day and the lower right quadrant flashes red and i read the e74...


isaacacevedo

In regards to your issue with the E74 issue this is mainly stating that there is a problem with the Graphic Processing Unit (GPU) on the XBOX 360. In most cases it is because the system got over heated.

Now if your system is less than 3 years old from the date of manufacture on the back of the XBOX 360 then I would recommend that you contact Microsoft because they extended the warranty for this issue for 3 years.

http://support.xbox.com/support/en/us/xbox360/contact.aspx

Phone numbers
Toll free: (800) 4MY-XBOX
Direct dial: (425) 635-7180

Note this issue would not have anything to do with the issue you are having with the ROM drive. On the plus side if you are still covered under the E74 error warranty you will most likely get your ROM drive replaced too.

Hope this helps

Issken

Nov 17, 2009 | Microsoft Xbox 360 Console

2 Answers

Screen reads,system error and has a trouble code of E 74 What could be the problem?


The Xbox 360 e74 error is a rather common problem on Xbox consoles, with similar roots to the now infamous red ring of death problem.
The e74 issue is actually caused by a problem with the scaler (ANA or HANA) chips located next to the graphics processor inside your Xbox 360.
It is believed that the error with the scaler video chip which causes the e74 error on your Xbox 360 is caused by overheating. This is also the cause of other errors such as the no video problem, as well as red lights in the power ring of an Xbox console.

To fix the Xbox 360 e74 code, there are a few steps you need to take-
1. Firstly, leave this article open, go to your Xbox 360 console and then remove the AV cable. Blow any dust out of it, then re-insert it snugly back into the console until a clicking is heard. Power on your console again and see if the problem has been fixed.
2. If that does not work, borrow another AV cable (get one off a friend or family member, or from your local video game rental shop) Try using this one in your Xbox 360.
3. If replacing the AV cable does not work, then you will have to repair the scaler chip and graphics processor inside your Xbox in order to fix the e74 problem. To do this, you will need an Xbox 360 repair guide, which will contain the video instruction files you need to be able to fix your console properly. You cannot fix the e74 yourself without one.
It is important to note that most Xbox repair guides focus on fixing the "red ring of death". However, the process for repairing the e74 will also be covered in the same guide as well, as it is extremely similar.

Aug 28, 2009 | Microsoft Xbox 360 Console

1 Answer

Everytime i switch on it shows errror E74


The E74 error code occurs when the Xbox 360 console experiences a general hardware failure.

To confirm your console is displaying the E74 error message, follow these steps:
  1. Turn off the console.
  2. Turn on the console.
  3. Verify that your console displays the E74 error message.
If your console continues to display the E74 error message, it requires a repair.

Login at the following website to start an online repair support case
(Free repair if console is still under warranty, $99.00 if not)
http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx?redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair
or contact Xbox support at 1 800 4my xbox
(Free repair if console is still under warranty, $120.00 if not)

Jul 23, 2009 | Microsoft Xbox 360 Console

3 Answers

My xbox 360 has frozen,and all it says is E74. How do I fix this?


Your machine has succumbed to the RROD RED RING OF DEATH error.

The Xbox 360 e74 is one of the many types of Xbox error codes that can affect your console at any given time. Thousands of Xbox 360 consoles worldwide are affected by these various errors, and one of the most common of them is the e74 Xbox error, which is currently affecting your console, as well as preventing you from gaming on it. Today you are going to learn what causes the Xbox e74 problem, as well as whether you can fix it yourself.

The e74 Xbox error's principal cause is overheating, due to excess heat causing damage to various components, and eventually major malfunctions in the hardware of your console. Why is this heat able to build up and cause damage that leads to the Xbox 360 e74 error? This is actually due to cramped case design and a lack of cooling devices such as fans and heat sinks. Although overheating is ususally a problem for all electronic devices, the Xbox 360 does seem to suffer particularly badly from this issue.

Although you could fix your Xbox e74 problem by sending your Xbox 360 back to Microsoft for repair, the best method you can actually employ is to fix your Xbox yourself.
Here's why-
* You will be without an Xbox 360 console for at least a couple of weeks if you send your console away for repair. Why put up with this when you can fix the Xbox 360 e74 issue yourself in a matter of hours?
* If your warranty has expired then you will have to pay to have your console repaired, and although there is a cost involved in purchasing the necessary items for Xbox repair, you will still save around $100 by carrying out the repairs yourself.

If you want to fix the Xbox e74 error yourself, then you will need to invest in a video repair guide. These come in digital download format, and can be purchased online for a reasonable price (you won't need to spend anything over $30) You really need to buy one if you want to fix your Xbox 360, as written instructions just aren't detailed enough.

To ensure that you get the best deal, purchase one that covers ALL Xbox error codes (many only offer information about the "red ring of death", so you need to carefully read the sales page to ensure that it teaches you how to fix any type of Xbox error) Look also for a money-back guarantee, free customer support and free video samples to that you can check the quality of the product.

Some have used damp towels to bring the temp down - but ultimately, the proper repair entails disassembly of the xbox - down to the processor - removing the old hard thermal paste compund, adding new thermal paste, and re-assembling.

There are MANY guides and videos you can search google for to crack open your 360 case if you are up to the challenge.

Thanks for using FixYa - a FixYa rating is appreciated for taking the time to answer your FREE question.

Mar 05, 2009 | Microsoft Xbox 360 Console

1 Answer

Exbox 360


You can check out the informative blog post at http://www.fix-xbox360.info/2008/09/11/xbox-360-disc-read-error-e74-error-no-video-problem/
This post describes the E74 error with one red light problem.

hope it helps...

Jan 05, 2009 | Microsoft Xbox 360 Console

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