Question about HP Photosmart C5180 All-In-One InkJet Printer
Our all-in-one printer has a message on the screen that say's refer to printer documentation. We have tried everything and it will not clear off the screen. We have turned it off pulled the ink cartriges waited a few minutes turned it back on put the ink cartriges back in and the same message shows up. What should we do to fix this problem?
Try updating your print drivers:
Create a new folder on your desktop and name it newhpdrivers. Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done
Posted on Oct 12, 2008
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