Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Freezer gasket is not snug

Our side-by-side refridge is about 8 years old. I noticed that there is some frost building up in the freezer near the top and have identified that the freezer seal (gasket) is not fitting tightly in one spot. Can I just replace that piece? I found a replacement part but no instructions on how to do it.

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Try heating seal gently with a hairdryer and reshaping seal

Posted on Oct 09, 2008

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1 Answer

Why is the top of freezer frosting up


The door gasket is leaking around the top of the door. Air getting in past the gasket condenses in the freezer causing the ice build-up.

Sep 07, 2014 | Freezers

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Frigidaire FRS26ZGED side by side fridge - 15 years old - freezer side works but refridge side won't get cold. I unplugged it and unloaded the food and now I would like to test the temperature control unit...


The problem is not with the temp control but more with either the evap fan in the freezer section or a heavy frost build up on the back wall toward the bottom section of the freezer. If you have more frost than usual more than likely the defrost t-stat has gone bad which is not a costly repair. The fan you should be able to hear also with the freezer door open. If you do not hear it the fan has gone bad and needs to be replaced. Hope this helps

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1 Answer

Stand up freezer builds up frost quickly


It sounds like you may be on the right track here. If the gasket is old, hard, and brittle, it will allow moisture to be administered into the freezer, causing frost buildup. Not to mention, that old door gasket is leaking out a lot of cold air. Your best bet is to provide the model number (as you've shown here) and the serial number to an appliance parts store or authorized GE appliance parts outlet. They should be able to provide you with a brand new gasket. Removal and re-installation of the new gasket is fairly simple and you'll notice a big difference, not only in the lack of frost buildup on the inside of the freezer (especially in the summer) but you may even see a noted improvement on your electric bill as well!

I hope this helps and let me know if you need any further assistance! :)

Sep 22, 2009 | GE 20.3 cu. ft. / 575 liter Upright...

1 Answer

Ice and frost


Excess frost especially near the door is caused by door gaskets being bad. The gasket should hold a dollar bill snug.
Another possibility is auto defrost failure. - Remove the cover on the rear inside the freezer to see if the coils are heavily iced.

Aug 13, 2009 | Kenmore 16.7 cu. ft. / 473 liter Upright...

1 Answer

My self-defrost freezer (18.5 cu ft, 11 year old, refrig on bottom/freezer on top) has begun to frost up primarily around the door (inside). I have insured that nothing is close to the door to avoid the...


Test the gasket by closing the door on a dollar bill. If you can pull the dollar out easily then the gasket is not sealing. If the gasket is OK then the auto defrost function may be not operating. High humidity and opening the door frequently can also cause some frost build-up.

Aug 12, 2009 | Frigidaire 18 Cu. Ft. Bisque Top Freezer...

1 Answer

Admiral upright freezer dripping water inside on top


Hello.
I can help. Once we notice anything different from before we start becoming more aware of small variations. Regarding things on the top shelf warmer than on the bottom, this is always true because, "warm air rises and cold air falls". If you want the top shelf colder turn the thermostat to the next colder setting, always a good idea in the Summer season anyway.

Even though your gasket looks good, a ten year old gasket is not as pliable as a new one resulting in the moisture problem you describe. I would begin by applying a thin coating of vaseline to the gasket once a week for a month. This little trick of the trade will often work. If it doesn't improve the situation do replace the gasket.

Jun 25, 2009 | Kenmore Freezer 20.3 cu. ft. Frost Free...

1 Answer

Water leaking in the regrigerator and falling /frost build up


the door may be sagging or the door gasket could be torn or loose from the door. whats happening is the moisturew in the air is forming ice build up. check and make sure the door and gasket are completely closed.

Jun 21, 2009 | Kenmore 20.6 cu. ft. Top Freezer...

4 Answers

Refridge not cooling


freezer side is working good but cooling side is not cool

Sep 24, 2008 | Amana ARB8057CSR Bottom Freezer...

1 Answer

Frost inside freezer door


there is a small electric heater along the door gasket where you see the frost building up, this heater has apparently stopped working. this will also cause the door to pop open due to a poor seal. feel around where the door gasket contacts the refrigerator and it should feel a little warm. if not then a service company can replace those heaters. should not be too expensive.

Jun 28, 2008 | Kenmore 73262 / 73264 / 73269 Top Freezer...

1 Answer

Side by side kenmore


Have same problem on a 2 month old Kenmore 106.5794*700. side by side.
I can see ice / frost build up behind the lower baffle on fridge side. Does not seem to be any airflow from freezer side to fridge side. Freezer is extremely cold, it is about -23F. I read that 0F would be normal. Fridge side is warmish, running at about about +50F when it should be about +32 to +38F.

BTW: Ice pops started sticking to my tongue, thats why I noticed the unit wasn't working correctly.

I'm not 100% sure but I think the compressor is also running all the time as well. Either that or a Fan or something running. That kinda points to a stuck thermostat or some thing causing it to stick. I suspect that if the Freezer thermostat which is located in the Fridge compartment just may to rely on air flow from the freezer side via a duct, if this duct is blocked, the Freezer Thermostat misread the freezer compartment temperature and will always activate the compressor. Wish I had more details on exactly how the freezer thermostat works.

So after reading various forums on this it looks like a defrost issue causing the ice or frost build up or maybe just a faulty thermostat. Maybe there is a common circuit control board for these two functions?

As this is still in Warrranty I have a Sears Tech coming on Monday 14th Jan 08. I'll be interested to see what he does.

Dec 29, 2007 | Kenmore 55612 / 55614 / 5561 / 655619 Side...

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