Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Freezer gasket is not snug

Our side-by-side refridge is about 8 years old. I noticed that there is some frost building up in the freezer near the top and have identified that the freezer seal (gasket) is not fitting tightly in one spot. Can I just replace that piece? I found a replacement part but no instructions on how to do it.

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Try heating seal gently with a hairdryer and reshaping seal

Posted on Oct 09, 2008

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My 5 year old GE GSH22JSRSS Stainless Steel Side by Side Refrigerator recently stopped cooling. I noticed a build up of frost on the freezer, so unplugged the fridge and let the ice melt away. After this,...


The problem you describe is that your defrost circuit has failed. The fridge should stop the compressor periodically and turn on the defrost heater to melt the frost buildup. Since the frost in building up on your coils, the fan can't blow the cold air into the fridge compartment. It defrost is controlled by a module that turns on the heater. Most of these failures have to do with the defrost heating element burning out. It can be replaced by someone who has some mechanical ability.

The coil and heater is located in the back of the freezer compartment behind the panel in the back. You can obtain parts from appliance repair outlet or online like appliancepartspros.com or repairclinic.com.

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The problem is not with the temp control but more with either the evap fan in the freezer section or a heavy frost build up on the back wall toward the bottom section of the freezer. If you have more frost than usual more than likely the defrost t-stat has gone bad which is not a costly repair. The fan you should be able to hear also with the freezer door open. If you do not hear it the fan has gone bad and needs to be replaced. Hope this helps

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Kenmore freezer upright frost build up on door


first just take it out and clean that one carefully .And then set correctly and observe it,s working condition.then also it's not working means show it to ur near by worker those who repairs it

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Generally, This would be a sealed system problem. An inefficient compressor or low refrigerant. If you notice a build up of frost on the freezer panel it might be a defrost problem, but, I am leaning towards an inefficient compressor.

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Hi, Are you seeing ice or frost? Is frost building up on the freezer back wall? I can help you, just need to be clear.
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there is a small electric heater along the door gasket where you see the frost building up, this heater has apparently stopped working. this will also cause the door to pop open due to a poor seal. feel around where the door gasket contacts the refrigerator and it should feel a little warm. if not then a service company can replace those heaters. should not be too expensive.

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1 Answer

Side by side kenmore


Have same problem on a 2 month old Kenmore 106.5794*700. side by side.
I can see ice / frost build up behind the lower baffle on fridge side. Does not seem to be any airflow from freezer side to fridge side. Freezer is extremely cold, it is about -23F. I read that 0F would be normal. Fridge side is warmish, running at about about +50F when it should be about +32 to +38F.

BTW: Ice pops started sticking to my tongue, thats why I noticed the unit wasn't working correctly.

I'm not 100% sure but I think the compressor is also running all the time as well. Either that or a Fan or something running. That kinda points to a stuck thermostat or some thing causing it to stick. I suspect that if the Freezer thermostat which is located in the Fridge compartment just may to rely on air flow from the freezer side via a duct, if this duct is blocked, the Freezer Thermostat misread the freezer compartment temperature and will always activate the compressor. Wish I had more details on exactly how the freezer thermostat works.

So after reading various forums on this it looks like a defrost issue causing the ice or frost build up or maybe just a faulty thermostat. Maybe there is a common circuit control board for these two functions?

As this is still in Warrranty I have a Sears Tech coming on Monday 14th Jan 08. I'll be interested to see what he does.

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GE Profile Energy Star Refridge...


brookid, first you want to start with the basics; door seals are good, light turning off with door closed, dispensor duct door closing all the way, condensor coils cleaned, evaporator fan and condensor fan are running. If you are satisfied that there are no problems here then you want to see if you have a heavy frost build-up on the back of the freezer panel. If you do, you have a defrost issue that usually involves the defrost heaters, main board or freezer thermistor. Tests will have to be made on the main board to determine these. If you don't have a frost build up, you need to check the airflow vents from the freezer to the refer compartment. I will attach a photo of a refrigerator with a defrost problem. Catriver...post back.

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