Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Freezer gasket is not snug

Our side-by-side refridge is about 8 years old. I noticed that there is some frost building up in the freezer near the top and have identified that the freezer seal (gasket) is not fitting tightly in one spot. Can I just replace that piece? I found a replacement part but no instructions on how to do it.

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Try heating seal gently with a hairdryer and reshaping seal

Posted on Oct 09, 2008

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The problem is not with the temp control but more with either the evap fan in the freezer section or a heavy frost build up on the back wall toward the bottom section of the freezer. If you have more frost than usual more than likely the defrost t-stat has gone bad which is not a costly repair. The fan you should be able to hear also with the freezer door open. If you do not hear it the fan has gone bad and needs to be replaced. Hope this helps

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Test the gasket by closing the door on a dollar bill. If you can pull the dollar out easily then the gasket is not sealing. If the gasket is OK then the auto defrost function may be not operating. High humidity and opening the door frequently can also cause some frost build-up.

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Have same problem on a 2 month old Kenmore 106.5794*700. side by side.
I can see ice / frost build up behind the lower baffle on fridge side. Does not seem to be any airflow from freezer side to fridge side. Freezer is extremely cold, it is about -23F. I read that 0F would be normal. Fridge side is warmish, running at about about +50F when it should be about +32 to +38F.

BTW: Ice pops started sticking to my tongue, thats why I noticed the unit wasn't working correctly.

I'm not 100% sure but I think the compressor is also running all the time as well. Either that or a Fan or something running. That kinda points to a stuck thermostat or some thing causing it to stick. I suspect that if the Freezer thermostat which is located in the Fridge compartment just may to rely on air flow from the freezer side via a duct, if this duct is blocked, the Freezer Thermostat misread the freezer compartment temperature and will always activate the compressor. Wish I had more details on exactly how the freezer thermostat works.

So after reading various forums on this it looks like a defrost issue causing the ice or frost build up or maybe just a faulty thermostat. Maybe there is a common circuit control board for these two functions?

As this is still in Warrranty I have a Sears Tech coming on Monday 14th Jan 08. I'll be interested to see what he does.

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