Question about Lucent PARTNER18 Corded Phone

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Cannot Transfer Voicemail

The Transfer Voicemail Button Does not work how do you re program the button so I can transfer voicemails. Thanks!

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From the phone.
Feature 00
press the button
press Feature 14
feature 00

Posted on Oct 12, 2008

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Norstar m7310 phone, transfer to voicemail of different line


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As the receptionist I take calls and then transfer them to the person the caller disires to speak with. For example, if I am on a call and the person I am speaking with would like to speak with my boss, I...


A couple of things, but first. When you TRANSFER a call to your boss using the transfer button, he key to getting rid of the call is to hang up. But that's not your problem. When we install voice mail systems, we reserve 3 buttons; one for VM TRANSFER, one for 2 WAY TRANSFER, and one for VM RECORD. It's easier to link you to the OM of a TDA system than explain it, so here's the link http://www.public.carl.airpost.net/Pana/TDA/200_TDA_OM_06-121.pdf

Pdf page 170 will give you the table for setting up your 94,91 and 90 codes for the above features.
Basically, you press PROGRAM, the button, and dial, for example, 94 500 SAVE to store the VMT . You use it by pressing that button while you on the call (no hold) and either dial your boss' extension or press his DSS button. If you use the 2-way transfer, you can actually put his number under one button and carry on a 2-way conversation with the outside party. Kind of like you would do with the old 'pink slip' messages.

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1 Answer

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1 Answer

I switched my phone to another outlet in another room. I changed all the extensions to match the phone and the voicemail will not work. How do it program the voicemail button on my phone?


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At the minimum you need VMT. I give the customer all 3 buttons.

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1 Answer

Our voicemail transfer button will not work for oneparticular phone.


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1 Answer

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1 Answer

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