Question about Sewing Machines
I blocked something that I shouldn't have. I think it was
Now my dongle won't work--even with systems back-up. When I try to get 4D Extra, I get message "unable to access HASP SRM Run-Time Environment (HOO33)"
I have 4D Professional Embroidery System
Unfortunately some people are having this problem when they are not properly installing the updates. It's important that when 4D is installed that you assign a particular port for your 4D dongle and always use this port when loading 4D. Have your dongle plugged in and access your configure menu. Click on Smart Update. Download updates into a file where you can find them. Follow the directions for each update. For the driver update, you must uninstall the current driver you have and then install the update for the driver. If installing the updates doesn't fix your problem, the only solution is to completely uninstall 4D and all of its components and then reinstall it. Sorry...but this has been the only way to fix it with some systems. Also, make sure your User Account Control is off before installing 4D.
Posted on Sep 10, 2009
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Posted on Jan 02, 2017
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