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Kenmore 66562614200 Microwave controller problem?

I think I know the answer to this question, but since I can't specifically find my model number listed here, I'd better double check.

I have a Kenmore 66562614200 microwave oven. Last night, one of the bulbs burned out under the unit. I removed the small screw that holds the cover in place and there was a quick arc. Now the clock works, but that's about all.

I later opened the bottom of the unit up to make sure that there wasn't a fuse that was blown. Once I had removed the bottom panel, I was THEN able to read that you should unplug it before replacing a bulb. FIrst, I couldn't read that when the panel was in place, since the writing was upside down and backwards and I couldn't read it that close anyway. Secondly, I had no idea that I could actually unplug it, since it was permanently mounted in the cabinet, however I did later find a plug behind the pots and pans.....sigh.

Anyway, I suspect you're going to tell me that the controller is now shot. Is there any reason to suspect anything else? SInce the clock still works, I know that the unit is still getting power, so I don't suspect a fuse or a blown breaker.

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  • desp8hw Oct 09, 2008

    LED Board is out but the microwave still works. My microwave is only 2 years old. Do I really need to replace the LED Board at 350.00.

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  • Microwave Ovens Master
  • 9,047 Answers

We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid in about a week.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This can often also affect the exhaust fan operation, too. The lights and fan can be inoperable or stuck on too.

At our site, we now have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Feel free to contact me directly for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

Posted on Oct 08, 2008

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on one specific model "not yours" to check out the fuse locations a part number 309796 was found and I've included an image. Values of the fuses change based on specific models.

26047724-i5ybdsgcpm55v0g4hkv2rsri-5-0.jpg
A typical location is included in the following image.


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If you or someone you know wants to look into this, we have critical safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa.

Once it is apart, you'll be able to see how the door open button would press against the door open lever, which would then lift up against the door latch heads (hook-like projections on the door) and the door should open.

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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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A full Sears/Kenmore model number has 3 digits, a dot, then 8 more digits, such as ###.########

Just enter your full model number at the Sears parts site.

On the resulting page, look to the right for the blue "View Manuals" button.

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That Sears-related site has many free manuals. While the manuals they list there are all free, they will ask you to register.

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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Some numbers are missing off that model number. Would that be model 721.62622200?

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If it's cooking with the programmed buttons, but Start is not working, it sounds like the keypad has failed.

The keypad for model number 721.62622200 is no longer available as a separate part.

So you'd have to buy the entire controller assembly, which includes the plastic frame, keypad, and circuit board, etc.

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We're happy to help you and we'd appreciate your thoughtful rating of our answer.

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Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

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If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://www.searspartsdirect.com

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If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

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This is usually caused by either a bad door switch, a loose door switch mount, or a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

If you someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can probably find an exploded view by entering your FULL model number here: http://www.searspartsdirect.com

A full Sears/Kenmore model number usually has 3 digits, a dot, then 8 more digits, such as ###.########

If you think the problem is on the control panel, which we repair these nationwide for $39.95 postpaid.

We're happy to help and we appreciate your thoughtful rating of our answer.

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We see this a lot. The problem is on the control panel, which we regularly repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This can often also affect the exhaust fan operation, too. The lights and fan can be inoperable or stuck on too.

Details of our service and critical safety information and disassembly information is at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

We're happy to help and we appreciate your thoughtful rating of our answer.

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We're happy to help and we appreciate your thoughtful rating of our answer.

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