Question about Chefmate TR 7000 Bread Maker

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Welbilt bread maker

I have a welbilt bread machine. I bought as late christmas presents and 2 others. the other two seems to be ok, no problems.

Mine has never made a full. it seems that the machine is running cold. Perhaps due to a week burner.

I would like to find out where I can send it. The people at FRED MEYERS, really care less.

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You can talk to someone at this web address they are an factory authorized service depot.
http://www.neiparts.com/section/SH/82/Repair_Services.php

Posted on Oct 08, 2008

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What is ur model no?

Posted on Oct 08, 2008

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What is the model number, and can you explain the problem in detail, pls?

Posted on Oct 08, 2008

  • Swilin Sampson
    Swilin Sampson Oct 08, 2008

    Since it would probably still be under warranty, and it is an internal defect (not outer cosmetic damage), you will have to take it back to the shop you bought it from along with the invoice. You have consumer rights to get the machine replaced under warranty from the retail store.

    Hope that helps!

    IrishDruid


  • Swilin Sampson
    Swilin Sampson Oct 08, 2008

    If not under warranty, contact WELBILT at 516-365-5040 between 9am and 5pm Eastern Time.

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Warranty Claim Procedure 1. When shipment arrives, if there is evidence of damage on the package or on the unit itself, customer should, immediately, inform WELBILT and file a written complaint with the freight delivery representative.

2. Customer should take picture of the damage, including the nature of package as received.

3. For all claims, either for units damaged in transit or for breakdown during warranty period, a warranty claim form must be duly filled in with serial number and job number of the unit as indicated on the unit nameplate (see figure attached). Major spare part serial number should also be included. The form shall be sent together with pictures of damaged or broken down parts and proof of purchase to dealer from whom the units were purchased. welbilt bread maker - serial_number.jpg
4. Information shall be forwarded to WELBILT to determine the validity of warranty. Upon approval, replacement parts shall be sent freight prepaid.

5. Customer may be required to send back the damaged or broken down parts. In this case, they shall be sent to WELBILT or approved representative with freight prepaid.

6. To speed up the claim process, customer may arrange for payment of the parts claimed so that they can be shipped out immediately. When the parts in questioned are determined to be covered under warranty, the amount paid shall be promptly refunded.

Posted on Oct 08, 2008

  • Jeff Strader
    Jeff Strader Oct 08, 2008

    address & information needed:

    (02)316-0762-5 you will need the Job number and serial number off your unit identity plate .

    address: 67 Moo 10, Sio Wat, tungtalumpook, Suwannasorn Road, Tambon

    Nonhom, Amphur Muang, Prachiburi, 25000, Thailand

    e-mail factory@welbilt-thailand.com

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