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Forgotton my password

My problem is that i cant access my ebay account as ive forgotton my password and have recently changed my email addy so if they sent me another one i wouldnt be able to access my old email addy to retrieve it.

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Unless you are trying to get money from your account or you have a high rank and don't want to lose it, just create another ebay account and bid on!


Posted on Oct 11, 2008

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2 Answers

How do i open a new ebay account with an existing email address

  1. Go to and click 'Register'
  2. Enter your contact information in the 'Tell us about you' box. You are required to enter a current email address so you can retrieve lost passwords.
  3. Then choose your user ID and password. Select a username of your choice. This is the name other eBayers will recognize you. The password must be at least 6 characters/numbers and make sure to remember it.
  4. Agree to the User Agreement and Privacy Policy. Once you click 'Register' eBay will automatically send a confirmation email to your email address.
  5. You are required to open the email sent to you and click on 'Activate Now'. This will activate your account and open your eBay account in a new window.

Wishing you successful selling on eBay!

Jan 04, 2013 | eBay Auctions

1 Answer

I have lost my ebay password?

If you remeber your Ebay user ID or use the link for forgot password

For security, we don't have access to your password. If you still have the same email address that's registered on the account, enter your user ID to confirm your identity.

We'll send you an email with instructions on how to reset your password.

Hope this helps.

Nov 19, 2012 | eBay Auctions

1 Answer

I have an account with ebay.and cant access my password

First you need to check if you can still remember your account details. you will need it when you try to use the forgot password link.

Hover your mouse on top of the eBay home page and then click sign in. Once you are in the sign in page, click Password under the Box where it says Password you will see this: I forgot my user ID or password

Then you will be asked to enter your eBay user id then hit continue

then you will see the page that says confirm your identity to reset password. You will need to answer 2 out of 4 questions. If you are not able to (if you use bogus information) then you have another option. Scroll down and look for
s.gifNeed help? Here's another way you can confirm your identity. Click it. You will be seeing a phone number with asterisks or call you in a new number. Eitherway is okay. Then hit call me.

if you can't remember the number you can enter a new one and you will be ask for one of the security questions. then if it goes thru you will be getting an automated call with the 4 digit pin. you just need to enter it then you will be able to reset your password.

if this didn't work, you need to contact eBay's account security so that they can send you the reset email. They will just need to verify some information from you. here's how you can get their number with a 15 min pin:

go to and then click customer support
click contact eBay tab and then hit I'm a guest
hover your mouse to account and then click Account Safety
you will then see the call us link on the right side, click it and you will get the phone number with the temporary 15 min pin.

hope this helps you get your account back. Happy new year!

Jan 02, 2012 | eBay Auctions

2 Answers

Dont know ebay user id or email adress or password. was going to make a new account but when i came to putting my card details in it said this card is already in use, how do i cancel old account without...

Do you know the ID of the old account? If yes then on the login page give this old ID and click on forgotten password. A new password will be sent to your email account. Everywhere on the internet wherever they ask you for login, there is a facility of "Forgotten Password". They know that we tend to forget the password sooner or later.

Dec 01, 2009 | eBay Auctions

6 Answers

I cant logon to ebay. I tried everything I know. even safe mode. All browsers to. I even tried to acces via a proxy browser. I used spybot, AVG, Webroot, windows malicious removal thingy, NO results. I...

Try this clear all your browser settings like the history , cookies and everything and then after that scan you computer with malwarebytes you can download it from and remove all infected files.........

Oct 15, 2009 | eBay Auctions

1 Answer

I cant change my pass word. ive done everything it told me to do even got the 4 diget numbers and still dont work

You need to contact eBay livehelp or the phone support. they will be able to provide you a new password which they will send directly to your personal email.

Sep 14, 2009 | eBay Auctions

1 Answer

Forgoten pass word?

i've had the same issue recently as well. when you want to reset your password... select the "have ebay call me" or similar... the call is instant and automated. just enter the pin number and you can change your password and gain access to your account again

Apr 02, 2009 | eBay Auctions

1 Answer

Cant use my email adderss the same page keep popingup as there is

I recommend checking your email for the confirming the account was created, and has your username and password. In case you  do not have that email anymore, request your username or password through the website, there should be a link for this at the logon page. The email you used when you signed up will be sent the username or password. 
However, this does require you to remember any secret questions and answers you may have entered during the signup process. If all else fails, connect the site administrator or technical support. They will be able to reset your password or tell you the username for that account.

Nov 22, 2008 | eBay Auctions

1 Answer

I cannot use my eBay account

You've been hacked; I had someone hack my account a couple of years ago and list a piece of construction equipment for sale that didn't exist and my password had been changed.  If I hadn't caught it in time, and dealt real time messaging with eBay, I could have been charged with fraud. Don't let this go and NEVER give any bank information in response to any email; no legitimate company EVER does that!  I check the eBay site for assistance via IM and take care of this NOW.
It took a couple of weeks but I finally got my perfect eBay rating and screen name back and now have a password that even the d*mned govemment can't hack.

Sep 25, 2008 | eBay Auctions

1 Answer

Not able to access ebay with my user id

After chscking your login information, your User ID is not bigrose828. Go to the link below annd enter the email address you used to create the account and the system will send you your User ID and then you can enter your password.

For future reference, do not ever post your password on any site, even if you are requested to by anyone as this is now a security hole in your account and anyone who knows your information can login to your account and stel your personal information.

After you login to eBay, please go and change your password right away!!!!!!!!!

If this link does not take you to the eBay site, please copy and paste this link into your browsers address line and hit enter.

If you require additional assistance, please do not hesitate to "ASK ME".

Please remember to rate this solution.

Sep 18, 2008 | eBay Auctions

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