Question about HP Officejet J5780 All-In-One InkJet Printer
After days of back and forth from allign cartridge to paper too narrow, to paper jam, to align cartridge to paper too narrow, to paper jam, maybe one successful print job,and then back to the align cartridge, paper too narrow, to paper jam over and over - have tried, looking at cartridges, check correct number, check for proper attachment, check for paper problems, check connection, check everything - now printer will not do any thing - no cartridge messages, no paper jam messages, no paper too narrow message, no successful print jobs - what should I do?
Mine is the J5780, but I have the same problem. I cannot find where the sensor is located.
To start with first try a reset:
Unplug the power cord from the All-In-One as well as the power outlet when there is still power in the All-In-One. and wait for atleast 1Min
Plug the power cord directly to a wall outlet without surg protector. (if possible connect it to a different power outlet)
Before connecting the power cord to the All-In-One press and hold the # and no 6 button and then insert the power cord, do not release the keys
until you see a message a reset (if the screen goes blank then release the keys and turn the power on)
Then check and see
If not try the link bellow:
Good Luck please let me known if nay problem.
Posted on Oct 20, 2008
SOURCE: HP OfficeJet 6110 All-In-One
go to hp.com, support and troubleshooting, type in your pirnter model number and download the user manual. follow the direction to disassemble the printer. you might not need to disasseble the printer, if you can see the jammed paper.
follow the direction and clean the roller and the printer head.
it should work.
Posted on Oct 10, 2008
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