Question about Motorola Mobility RAZR V3i Cellular Phone

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Screen Badly damaged

How can retrieve contact info from my damaged phone

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The easy way is through a USB cable attached to a computer running Motorola Phone Tools (MPT), while MPT isn't free, there is a shareware version HERE that might work for what you need. Also depending on what service you have, your carrier might be able to do a "Backup" of your contacts via remote transfer, which could work well when you can't see your screen.

Another, free option is BitPim (scroll down to find it) , which is a bit different to use, but still very easy for copying contact information to your computer. I'd try this first because it is free and almost as easy as MPT. You might have some trouble connecting to your phone if you have a Verizon phone, but you should be able to quite easily retrieve the data.

Replacing the screens isn't too difficult and could save you $ if you can find a good screen on eBay. Or you could get yourself a new phone!!

Posted on Oct 08, 2008

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Hello!
I went to the AT&T/Cingular store and they tried hooking my broken phone to their system but could not retrieve any #s (they were saved to my phone not my SIM). They told me there was no other way to retrieve the #s and that a computer cable wouldn't work bc their system would've been able to retrieve them. I knew there had to be some way of retrieving them bc I could still turn my phone on- the top 1/2 (screen) had just broken off.
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***Make sure your phone's saving your contacts to your SIM and not your phone- I thought mine was and it was one rude awakening today when I found out otherwise! I hope this helps!

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