Question about Acer Aspire 1640Z Notebook

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Acer Aspire 1640Z laptop PC *refuses to reboot/restart*

The only way to restart this machine is a hard boot by holding down the power button or hibernate - neither ideal.

Anti-virus/spyware is upto date, full maintenance has been done with System Mechanic (all clean), but the PC will not shutdown, and just sits waiting. CTR-ALT-DEL does bring up Windows security and the shutdown options, but no difference.

I can cherry pick which resources to deny loading in Sys Mech or msconfig but which ones? This may be irrelvant but service pack 3 was installed recently, and attempts to remove it failed not just on this machine but others I have been responsible for servicing.

Hope you can help - best wishes - Mark

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Ya go back make sure all latest drivers are instale d before u do sp 3 yes under msconfig go in ther then under startup tab disable all u dont need all junk starting with comp easting ram also after go to servcies next tab to left at bottem says hide microsoft products cheak that then anything left over u can uncheak then hit apply then close reboot k

Posted on Oct 08, 2008

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