Question about HP Scanjet 5590 Flatbed Scanner

1 Answer

Black line on scans

Everytime I scan there is a black line running somewhat parallel to the left margin of the scan. The glass plate seems to be clean.

Thank you, Ed

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 899 Answers

The component scanner inside has lost a section of scan because of its circut or the component its self. it will need to be tested to determine the exact cause

Posted on Oct 08, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I am getting a black line on scanned documents of my HP Officejet 6310 All-in-One Thanks


It would require you to open scanner and clean scanning head unfortunately.

Aug 02, 2015 | HP Office Equipment & Supplies

1 Answer

I get a black line when scanning, ( not when printing)how do i fix it


This is commonly caused by a mark on the scanner plate. If you place your document to scan on the scanner plate (Lift the lid and place it on the glass plate) and scan or copy the document does it come out clean? If you feed the document through the Auto Document Feeder doe the line appear?

If when place on the plate it is clean but fed through the ADF there is a line, then when you lift the lid on the scanner you will see a narrow glass plate at the end (Normally the left end) of the scanner plate. Give this glass a clean and your mark will go away.

If the scan or copy is lined when using the Flatbed scanner and the ADF then the problem will be in the scanner lamp which will be probably uneconomical to fix.

Oct 09, 2014 | Brother MFC 6490CW InkJet Printer

1 Answer

When I scan a document using the feeder on top, the resulting scanned document has two parallel black lines down the left side of the page. What causes it and what fixes it?


When using the ADF if the glass has dirt on it, as the paper moves over the glass the image is written to the moving paper. The paper is also moving over the dirt specs on the glass causing verticle black lines. It is hard to explain without actually showing you. To fix the problem, lift up the top to expose the glass. Look to the left of the big rectangle glass. There will be a 3/4 inch glass strip. CLEAN IT.

Aug 26, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I am scanning a photo. I have translucent lines running horizontal through the picture before i print it.


Documents scanned/copied from the document feeder pass over a thin glass area where scanning occurs. Clean this area if sent faxes, copies or scans have black or white vertical lines.
  1. Lift the document cover to expose the platen glass.

  2. Wipe the ADF scan area (C) with a clean, soft, lint-free cloth moistened with water.

    scannerarea.jpg

  3. Then wipe with a clean, soft, dry, lint-free cloth making sure there are no residues left, especially on the platen glass.

  4. Close the document cover and make a copy of a text document to confirm the black line has disappeared.

Dec 20, 2010 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

I have the SCX-4521. When I feed paper into the top to make copies, the copies come out with a black line in the middle of the page from top to bottom. However, if I make copies by laying the page on the...


Hi there,

Have look where the paper feeds into the tray at the top.

Most likely there is a piece of rubbish stuck in there, another piece of paper or some fluff or something. Blow it out and give it another try.

If this doesnt work open the lid and have a look to the far left of the plate glass. you will notice a small plate glass seperate from the main plate running parallel with the main plate. Clean this with a damp cloth and some window cleaning detergent. Sometimes correction fluid gets wiped off onto this portion which acts as the Scanning Region for documents inserted on the top feeder. This causes a "permanent" black object being scanned for copying, hence the black stripe.

Regards,
BD

Sep 02, 2010 | Samsung Office Equipment & Supplies

1 Answer

Orange line running down page


lift lid on scanner and clean the thin glass on left hand side
you usually find when you scan alot of docs dust builds up and leaves lines down page

Mar 08, 2010 | HP Scanjet 5590 Flatbed Scanner

1 Answer

Black vertical line along left margin when using the adf to scan.


Hi,

Check both the Fuser Unit and the Cartridge for lines . In any of the rollers are found with a line that means it needs to be replaced.

Jan 26, 2010 | Dell 1600n All-In-One Laser Printer

2 Answers

Black line at left margin when scanning any document CX3900


Check to see if the glass part of your scanner is clean. Usually its dirty when you have that problem

Mar 12, 2009 | Epson STYLUS CX3900 All-In-One InkJet...

2 Answers

Solid Line on left Margin after Copy/Scan


When I Copy or Scan with my HP LaserJet 3050, a solid black line appears on the left margin of the page. . Can you suggest any solution to the problem. .

Oct 29, 2008 | HP LaserJet 3050 All-In-One Printer

2 Answers

Scanning document leaves streak down right hand side


Even a single grain of dust or a single strand of hair on the scanning glass will cause the scan head to perceive ink/image where there is none. Deffinetly try cleaning the glass using a good window cleaner, and a cloth that is completely clean, or even a peice of newspaper. If the black line remains, I would suggest taking it into a service center to have the scan head itself cleaned.

Dec 05, 2007 | HP OfficeJet 7310 All-In-One InkJet...

Not finding what you are looking for?
HP Scanjet 5590 Flatbed Scanner Logo

Related Topics:

816 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

101466 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...