Question about Canon Pixma MP500 All-In-One InkJet Printer
The first few printed pages of the day have a 1/4 inch thick vertical black line running the entire length of the middle of the back of each page. As printing progresses, the line fades. I've tried performing all the prescribed maintenance tasks (cleaning roller blades, bottom plate, etc. - even tried Q-Tips to wipe ink off the protrusions) with no improvement.
Thanks in advance for your help!
I have a PIXMA iP5200 with the vertical black ink smear problem down the back of the paper. I called the local Canon printer repair facility, and a serviceman said that the black line is caused by too much ink in the ink absorber device below the paper path. He said to fix it would cost $60 to $90 because it requires disassembling part of the printer, replacing the absorber foam, installing a longer tip for the excess ink, and reassembling and testing the printer. I asked if this would be a permanent fix. He said no, that the problem could reoccur.
Given the cost of repair and the age of the printer (over 3 years), I decided today to buy a Canon MX850 All-in-One printer at the local Staples, which cost me $169 after a $30 mail-in rebate from Canon. The MX850 uses the same printer cartridges as the iP5200 and offers lots more features
Except for the recent printing problem, I got excellent results and service from the iP5200 over the time I used it.
Posted on Oct 22, 2008
Hi all, I would suggest you update your printer drivers, try this, follow instructions exactly as written:
Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop(watch for the light yellow bar at the top of window viewing pane, click on this and choose – download file - . Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done.
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Posted on Oct 21, 2008
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Posted on Jan 02, 2017
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