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No full picture

We are using Windows XP SP2 and can not get the full picture to display when using the EzPro 500 projector. I've tried changing my resolution but that didn't work. Any suggestions?
Thanks!

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Reset the settings to factory default. make sure the resolution matches on both the computer and the projector.

Posted on Dec 23, 2009

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Hi, Optoma USA recommend that you set the PC resolution to SVGA (800 x 600) or XGA (1024 x 768). Your HP Pavilion ze 4900 default resolution is S = SXGA (1400 × 1050) or X = XGA (1024 × 768). I would assume that your cable(s) are properly mated/attached from the laptop to the projector. If on pressing TV Now! One-Touch button with a TV icon at the top of your keyboard to switch the display to the TV-Out mode, there is no picture projected, you can try to manually lower the screen resolution of your PC. Try lowering it to the 800 X 600 setting in your Display Properties. Also, you may want to check if the Dual Display Mode is enabled/activated. You can try different resolution setting as long as the projector can handle it. Hopes this works and give you an idea. Should you need more assistance, pls post/comment. Good luck and kind regards.

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