Question about HP LaserJet M4345 MultiFunction Printer
I receive message on the monitor saying: "13.20.00 Paper Jam on tary 2" and signals how to remove the problem. I did it, I 've seen above the tray, I opened the printer, no paper is there. can any one help me?
13.20.00 can be also caused be a jam near the fuser (the part of the printer that gets hot to make the toner stick to the paper). Remove the toner cartridge and take a look for small scraps of paper along the whole path. Also open the door on the back of the printer and look for paper scraps from there. If you see paper stuck in the fuser, do not use anything sharp to remove it, be careful not to scratch the surfaces.
Posted on Oct 08, 2008
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Posted on Jan 02, 2017
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