Question about Brother IntelliFAX 4100 Laser Fax

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Fax machine not receiving

Hi
We have a Brother IntelliFax 4100. We can send out but cannot get any fax coming in, so we are not receiving.
Thanks.

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Receiving fax with a black wide (2") line from fax Brother Intellifax 4100


its the problem of your LED'S strip may be one of the LED is not working.It lights up green in color & its located under the top cover from where you send fax copy.

Please rate me if it was helpfull..

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Hello.

Typically, the problem is caused by a faulty phone line (even though you can make calls and send FAXes). Contact your telephone/telecom provider for their assistance.
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The same thing just happend to me. Check all the buttons on the machine and make sure there isn't one that is stuck. My "Fax" button was jammed and I didn't even know it. As soon as I wiggled it loose everything started working again.

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Set your fax machine for AUTO RECEIVE. Unplug power cord and plug back in.

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Lift up the operating panel and clean the wite-off on the little scanner glass.

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Yes it is. Check with BrotherUSA.com for possible warranty. It will cost about $150.00 to repair . You can buy new for about $300.00.
Factory refurb. for $ 269.00

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