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Hoover Washer only agitates in one direction

Our washing machine agitator is only rotating in an anti-clockwise direction. It looks like it wants to rotate clockwise and I can hear the motor hum but the agitator seems to be blocked or being stopped from rotating clockwise. The motor still seems very strong and removing the washer's front panel doesn't reveal anything visible as to what might be the problem.
I can manually pull the belt to rotate the agitator in an anti-clockwise direction but it lock when pulling it the other way.
Bad gears perhaps?
Hoping for an easy fix (aren't we all) 8-)

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  • Cojcolds Oct 08, 2008

    Hiya supertech272,

    Thanks for responding! I see the plastic paw. If I manually pull it towards the solenoid (the magnet-looking device at the end, right?) as if to engage it, the agitator is indeed able to then rotate in both directions. I can't recognise if anything is broken and there are no plastic bits laying around in the bottom of the machine, so where might I look for the broken part? Is it at the solenoid end or the other (rounded) end? I could take a photo of it and email it to you if that would help.

    Many thanks!!!!

  • Cojcolds Oct 13, 2008

    Hiya supertech,

    You were right on the money! Great advice, however I was under pressure to have a fix before the weekend and was extremely limited in my time. I ended up booking a repair man who charged me $140 bucks to replace what I was quoted by the parts place a bit over $23 for just the part.

    So rather than cry over the lost moolah I'll be happy that I was really close to almost fixing it myself (with your guidance of course) and look forward to nailing it the next time.




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Check the paw. It is a plastic somewhat u shaped piece that sits on the bottom of the machine and is connected by a plastic lever and a solenoid. It usually breaks on the end and as such won't lock the gearbox in. If you keep running it like that there is every chance you will probably burn the motor out.

Posted on Oct 08, 2008

  • supertech272 Oct 08, 2008

    Sounds like it is the paw. Photoes would be great but look at the opposite end to the solenoid (the magnet thing) and there is the paw there that clicks into the cogs on the gearbox it will definately be broken at one end you won't actually see it till you remove it can be tricky sometimes to remove but doable.The fact that you manually operate the paw and it works tells me it has to be something to do with that paw or lever and the paw being the smallest and weakest part is the most likely culprit.



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