Question about HP Office Equipment & Supplies
If the printer is new see for any kind of piece of paper in between the gears if that is blocking the paper to move forward.this kind of problem occurs many times when you look in to the printer it looks very much clean but the small piece of torn paper creates this problem.
and if the printer is old please get it serviced as the parts are not able to move frequently as they should be in the printer servicing the printer is opened and the steel rods and the gears are cleaned and the small amount of greese material is applied on them to make them move fluently.it will be proper after servicing.
and finally also check the wire on the back of the printer if they are connected loose .as you give the printout the printer pick up the paper and then stops in between and shows paper jam due to loose wires.just hold the wires firmly with your hand and then give the printout and then see it may work.
Posted on Oct 09, 2008
Is the printer grabbing one-side of the paper only ? if you had clean the visible and accessible paper grabber, next stop is service.
Posted on Oct 09, 2008
Plug the printer power off and on it again. uninstall and reinstall again the printer to your computer. clean the printer head afterwards and print several pages.
Posted on Oct 08, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
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Lift up the automatic document feeder. The feeder makes up the top half of printer, and it can be opened like the hood of a car. Lift the sides of it slowly. This exposes the printer mechanism and ink cartridges. Pull the jammed paper up and out of the printer mechanism with both hands. Pull it gently to ensure you don't damage any components.
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