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Computer will not talk to printer

The computer asked me to check the power cable and the usb cable both o/k
when replying please make it simple as i am a 73 year old novice

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Try this sir,

1. insert the cd or dvd driver on your dvd or cd rom which included from your printers package.
2. insert the usb cable from the computer to your printer (vice versa)
3. the computer will ask you to install it and open a installation wizard.
4. follow the instructions whats been said on the computer and finish.

ginko provided a software driver comaptible to your pc and your printer. he included a link to download.


Posted on Oct 08, 2008

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Did you install drivers from disk first?

Posted on Oct 08, 2008

  • Ginko
    Ginko Oct 08, 2008

    You need to install software first.

    If you have the disk, use the disk provided with the printer to install software.

    • Unplug printer USB.

    • Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.

    • Install the driver from disk.

    • Follow driver installation wizard.

    • Plug back printer when prompted from installation wizard.

    If you do not have the disk you must download the software from Internet, follow instructions below,

    Click here:Official Lexmark Drivers and Software

    A web page will open, follow instructions, select model, select operative system etc., and click on download .
    Chose to download the file in my documents when asked.
    After downloading, find the file, double click on the file, and follow instructions given by installer software.

    If you have troubles in finding the download, provide exact make and model, and I will locate the download.

    If the printer still does not work after installing drivers, get back to me.

    Note:some printer do not work on Vista

  • Ginko
    Ginko Oct 08, 2008

    You need to install software BEFORE connecting USB cable, simple as that. Did you install software before plugging in the printer USB?



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