Question about Microsoft Windows XP Home Edition

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Keyboard Letters are jumping during any writing in Internet or email

Dear Sir,

I am facing trouble in solving these problem, one of my friend having MS Win Xp 2002 home edition and IE 7.0, facing issue of writing anything, inbetween the words goes upand down , like someone moving her mouse without touching.

So far I had checked her system personally on Remote, did not find any problem with keyboard, I also make change with the new keyboard but no luck. Could you guide me what to do next.

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  • 3 more comments 
  • Puneet Jain
    Puneet Jain Oct 08, 2008

    It is a home Desktop PC, brand emachines, mouse used is Ball type and keyboard of Logitech (simple PS/2 connector)

    I observe during the remote session, any program even MS Word used the word and lines are jumbling. Making difficult to write.

    So advise me how can I fix this issue.

    Many Thanks In advance to view the case.

  • Puneet Jain
    Puneet Jain Oct 08, 2008

    Yes even the keyboard and mouse changed. Now I will find if anything wrong going with the softwares. As upto now, I had uninstall Service Pack 3, roll Back IE, Installed AVG 8.0 & Google Chrome.

  • Puneet Jain
    Puneet Jain Oct 15, 2008

    FYI: I got it fixed, it was the bad mouse.. since mouse already changed was mentioned to me.. So I pointed out after a long troubleshooting work.. then she said.. yes it is ball type and after getting replaced it with a new brand Optical the things gone work.

  • Ekse May 11, 2010

    I wonder if the keyboard is faulty, have you tried another keyboard usb possibly?

  • Ekse May 11, 2010

    is it a laptop? possibly the user is touching the touchpad, thats very anoying and happens constantly to me on laptops.


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Well I have never seen that kind of a problem, if all the hardware is ok, it must be software problem, virus possibly? a fresh install would be a sure fire fix.

Posted on Oct 08, 2008

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