a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The following is the GE moving instructions. If you have started before the 24 hour rest period and the unit had been rotated from vertical have the compressor inspected.
FREEZER MOVING INSTRUCTIONS
Please use the following steps when relocating an upright or chest freezer:
Disconnect the power cord from the wall receptacle.
Remove the food, defrost, and clean the freezer.
Use blankets to protect the freezer finish from scratches.
Place the freezer on its side for moving only if you have no other choice.
When transporting a freezer, keep it in an upright position. If transporting it in an upright position is not possible, lay it down on the compressor side of the unit. Be careful to secure the door to prevent it from opening.
If it has been transported on its side, set it right side up in its final location and allow the freezer to sit for the same amount of time that it was on its side (24 hrs max.). Do not plug the unit into the electrical receptacle without allowing this settling time. The unit can be damaged if it is plugged in prematurely.
If the unit was transported in an upright position there is no waiting time required.
Good day, Should not be done. First off you should be sure it is performing properly both in temperature and cycling before accepting it.
Layed on it's side is a **** shoot. But if your stuck, drive only smooth roads slowly, and upon arrival carefully upright it and let it set 48 hours to allow the oil to return to the compressor. If step one works out, renting a truck, if the distance is short, is best.
You can lay the freezer on its side to move. If it is on its side for over 30 Min's though you will need to stand it up for 24 hrs before you plug it back in to the power. You need to do this so the freon settles back to the compressor.
There should not be a fire hazard but you should be concerned that the freezer could break down if it is not allowed to vent the heat it produces. The freezer is not intended nor designed to be enclosed The manual must indicate specifications for minimum clearances for rear, top and sides, and may even be indicated on the big yellow sticker on the inside of the door. The clearances must be respected or again, the unit will fail, and the warranty may be voided in such cases.
Sounds like a door seal that isn't sealing all the way around. That would be my first replacement. Is the unit level back to front and side to side? Is it really full of food?
Call your local appliance parts house and get a magnetic door seal first. They aren't that expensive. But make sure you do not have the freezer overloaded, which could account for the lack of that vacuum sound.
Finally, is self defost? Even if it is, a lot of times the vent on the bottom in the back gets packed with ice. If it is, remove the food and use a hairdryer, being carefull to unplug the freezer first. Melt all that ice and empty your overflow tray at the bottom underneath.