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Xbox 360 lower left hand power quadrant light is red E74 appears on the screen. Have dissconnected and reconnected power supply and accessories, turned off and on, no sucess. Screen had lines on it before losing the plot.

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  • Devol Oct 08, 2008

    Thanks for the advise, not really what I wanted to hear, system is about 4 months out of warranty, service centre wants $140 + postage, (with potential damage) + repair time away to fix. Havent asked a repair centre. Have seen that you can do it yourself with a manual and relevant DVD instruction disk, what do you recommend?

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  • 41 Answers

Sounds like the CPU has overheated and has broken loose from the board send it to microsoft if it is under warranty, or find a service center that can reflow the CPU.

Posted on Oct 08, 2008

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E 74


The E74 error seems to be related to video problems. It's occasionally caused by a faulty AV cord, but more often than not, the solder on the ANA/HANA (in HDMI models) scaling chip has come loose.
Before the error, the system usually starts showing graphical problems like lines across the screen or snow. It's accompanied by one red light in the lower right-hand quadrant.

To fix it, unplug everything that's connected to your xbox and leave it sitting there cordless for 5-30 minutes. Then plug everything back in and play, it should be fine now. You'll have to do this every other time you turn it on however. Another solution is:

Wrap pennies in electrical tape and weigh the ANA/HANA down.

Mar 06, 2011 | Video Game Consoles & Games

1 Answer

How do i fix an error 74 on an xbox360


The E74/E6x/E4x/E8x are famous error codes that have plagued many Xbox 360 gamers. This error codes will be displayed on your screen, each indicating different problem with your Xbox 360. It's usually defined by the single red light or 1 Red Light Error lit up at lower right quadrant on the Red Ring of Light on your Xbox 360 console.
E74: There is high chance it's a scaler chip problem (the "ANA" or "HANA" chip near the AV cable connection) it can also be caused by a faulty AV cable so check that first. In some cases it is a problem with the GPU and may be repairable by using the Xbox 360 Repair Guide. Xbox 360 E74 error has reported to increasing a lot for the newer Xbox 360 version.
Hope this was helpful?

Feb 26, 2011 | Microsoft Xbox 360 Console

1 Answer

Red rings on the xbox 360 wont connect to live wont let me recover gamertag


The red rings are a fatal Xbox 360 error. There is no way to solve this problem except by having a qualified professional perform a reflow to the problem Chip. This can usually be determined based on the number of quadrants lit.
  • 1 Red Quadrant is usually System Error. A "E##" error code will be displayed on the screen. Most common is E74.
  • 2 Red Quadrants indicates the console is overheating.
  • 3 Red Quadrants indicates hardware failure. A secondary error code can be acquired by pressing and holding the sync button then while continuing to hold the sync button repeatedly pressing the eject button and noting the number of red quadrants that becomes lit.
  • 4 Red Quadrants indicates that either no A/V (Audio / Video ) Connection is available.
Good Luck! Let me know if you have any further questions. If you tell me which number of quadrants or the error code I can point you in the right direction.

Jun 04, 2010 | Microsoft Xbox 360 Console

1 Answer

My 360 does not have power to console. the light


Have you tried removing all extra accessories?

Xbox.com states:

Orange or Yellow Indicator Light

When the Xbox 360 power supply light is orange or yellow this means there is no problem with your console but the power supply can't supply it with power.

To remedy this problem, first try unplugging the Xbox 360 power supply from the console and unplug the power cord from the wall outlet. You'll also want to uplug the Xbox 360 power supply from the power cord.

Wait for about five minutes and then reconnect everything. You might also want to try plugging it into another wall outlet without an extension cord.

If you are still getting an orange or yellow indicator light, then something is at fault with the Xbox 360 power supply. If this is the case, contact the Xbox 360 customer support to get a new one.

Mar 01, 2010 | Microsoft Xbox 360 Console

1 Answer

Red light in bottom right quadrant


Hey there sounds like you might have the red ring of death. Which is usually a hardware failure.

1. Try turning your Xbox 360 on and off.
2. Make sure all your cords and cables are firmly plugged in.
3. Once you have tried all of those trouble shooting tips, turn on your xbox and see if you get an error screen.
4. This will usually be a black screen with multiple languages on it. on the upper left or right corner a letter E followed by a number will appear.
5. If it is an E74 error, then call 1-800-4my-Xbox
6. Microsoft has extended the warranty for Xbox 350 with the E47 error

Don't worry if your warranty has expired they will extend it when you call.

Oct 07, 2009 | Microsoft Xbox 360 Console

1 Answer

Got on red light,E74


An E74 error is when the lower-right quadrant of the ring piece indicator flashes red and displays an error message in multiple languages: "E74 System Error. Contact Xbox Customer Support". The error is caused when there's a video problem with the Xbox's hardware scaler chip being damaged. As of April 14, 2009, the E74 error is now covered by the three-year extended warranty.

Aug 09, 2009 | Microsoft Xbox 360 Console

3 Answers

One red light and E74


You see the lower-right quadrant of the Ring of Light flash red on the front of your Xbox 360 console. You also receive the following error message in multiple languages on your television screen or display: E74. System Error. Contact Xbox Customer Support.

You will see the following indicator on the front panel of your Xbox 360 console, which will repeatedly flash on and off:
Collapse this imageExpand this image 1rol.jpg

If one red light is flashing and you see a different error message or code than the one listed above, or you don’t see an error message or code, your console may be experiencing a different issue. If this is the case, please refer to the “References/Links” section at the bottom of this article. CAUSE This behavior occurs when the Xbox 360 console experiences a hardware failure.... loadTOCNode(1, 'cause'); This behavior occurs when the Xbox 360 console experiences a hardware failure. THINGS TO TRY Here are some steps that you can use to try to resolve the issue. Turn off the c... loadTOCNode(1, 'whattotry'); Here are some steps that you can use to try to resolve the issue.
  1. Turn off the console, disconnect all the cables, and then reconnect all the cables. Turn the console back on.
  2. Turn off the console, and then disconnect any accessories that are connected. For example, disconnect any Xbox 360 controllers, Xbox 360 Memory Units, and the Xbox 360 Hard Drive. With the accessories disconnected, restart the console to see whether the problem still occurs. This can help you determine whether the console or an accessory is experiencing the problem. If you determine that an accessory is consistently causing the error, try borrowing another accessory of the same type and testing again using that accessory.
  3. If you continue to experience this problem, contact Xbox Customer Service.

    Note If the agent cannot help you resolve this issue, you may have to return the console to Microsoft for repair.
Additional support loadTOCNode(2, 'moreinformation'); If the steps in the previous section did not resolve your issue, your console may have to be repaired. For more information about how to start the online repair process, please visit one of the following Web Page links: United States customers - Online console repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx? redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx? step=repair) Outside the United States - Online console repair (http://www.xbox.com/support/) Note: Online console repair service is currently not available in all countries and regions.For more information about how to contact Xbox Customer Support directly, please visit the following Microsoft Web site: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)

Mar 27, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 has error 74


The E74 malfunction is a problem believed to be associated with the system's video output cables and/or hardware scaler chip. The problem involves unusual screen patterns, the appearance of an on-screen error message, and finally a flashing red light in the lower right quadrant of the power ring. When a system suffers from the failure the on-screen message reads "E74 System Error. Contact Xbox Customer Support."

You could send it in to Microsoft of you can follow the steps as outlined in this You Tube video.

Mar 21, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


What is the error code at the bottom of the screen & check for flashing red lights on the power button if 3 illuminate it the infamous RROD(Red Ring of Death-google it) which you will get a free repair for if its the bottom right quadrant flashing red then its most probably E74 or E61. E61 is a hard drive related problem so try playing without it, & E74 is the AV cable snapped inside or the GPU/CPU inside the xbox 360 has weak solders on it, I suggest MS support ASAP.

Jul 22, 2008 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 red lights


2 red lights flashing is'nt too bad of a deal. just reposition your xbox 360 to a place where more airflow can get to it. plus, dont have anything that gives off heat near the xbox 360, thats vary important to give it room for cool air. it worked for me

Nov 15, 2007 | Microsoft Xbox 360 Console

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