You see the lower-right quadrant of the Ring of Light flash red on the front of your Xbox 360 console. You also receive the following error message in multiple languages on your television screen or display:
E74. System Error. Contact Xbox Customer Support.
You will see the following indicator on the front panel of your Xbox 360 console, which will repeatedly flash on and off:
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If one red light is flashing and you see a different error message or code than the one listed above, or you don’t see an error message or code, your console may be experiencing a different issue. If this is the case, please refer to the “References/Links
” section at the bottom of this article.
This behavior occurs when the Xbox 360 console experiences a hardware failure....
This behavior occurs when the Xbox 360 console experiences a hardware failure.
THINGS TO TRY
Here are some steps that you can use to try to resolve the issue. Turn off the c...
Here are some steps that you can use to try to resolve the issue.
- Turn off the console, disconnect all the cables, and then reconnect all the cables. Turn the console back on.
- Turn off the console, and then disconnect any accessories that are connected. For example, disconnect any Xbox 360 controllers, Xbox 360 Memory Units, and the Xbox 360 Hard Drive. With the accessories disconnected, restart the console to see whether the problem still occurs. This can help you determine whether the console or an accessory is experiencing the problem. If you determine that an accessory is consistently causing the error, try borrowing another accessory of the same type and testing again using that accessory.
- If you continue to experience this problem, contact Xbox Customer Service.
Note If the agent cannot help you resolve this issue, you may have to return the console to Microsoft for repair.
If the steps in the previous section did not resolve your issue, your console may have to be repaired. For more information about how to start the online repair process, please visit one of the following Web Page links:
United States customers - Online console repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx? redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx? step=repair)
Outside the United States - Online console repair (http://www.xbox.com/support/)
Online console repair service is currently not available in all countries and regions.For more information about how to contact Xbox Customer Support directly, please visit the following Microsoft Web site: