Question about Saeco Primea Cappuccino Touch Plus Coffee Maker

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The touch lift drip tray is broken its the plastic shaft that holds it together so its unusable.. I think someone lifted the machine by the lift tray or the shipper put the box upside down and it broke.... wonder if replacement parts is available... thanks for any help

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The entire machine need to be taken apart to repair the auto drip tray. I would reccommend a Authorized Service Center to replace the tray. It is again not a simple fix.

Saeco's First Authorized Service Center of New York

Cerini Coffee Service
718-584-6120
www.CeriniCoffee.com

Posted on Nov 25, 2008

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Lattefarms@yahoo.com


Remove the grinder tray, remove the grinder top and clean out the burrs.
lift the command unit. close and remove the bean hopper. Press in the two thumb tabs either side of the grinder tray and pull the tray forward. If it's not been removed for a while it could be very tight. Push the tray in first then pull.
with the grinder tray removed, take out the white plastic ring that the hopper sits on. Unscrew the two Philips head screws in the top section of the grinder. Remove the screws and rotate the top section anti clockwise whilst lifting off. You should now have access the the grinder burrs. Carefully clean every part of the teeth burrs with a stiff brush or small screwdriver.
turn the tray over and examine the bottom end of the shaft which passes through the grinder. The centre is usually rubber and this can become detached with age. If the rubber is shot you will need to replace the pulley shaft. Check to the tension of the belt From the motor to the pulley shaft
Once everything is clean and clear, reverse the process to reassemble the machine.
you should find it now grinds ok

Jun 17, 2014 | Coffee Makers & Espresso Machines

1 Answer

Gaggia Digital Syncrony dredge drawer error won't


Hi
Do you still have the tab on the left side of the dredge drawer? If you do, you can loosen the 2 screw just above the slot wherer you put the credit card. Push down on the plastic ramp in the slot as far as you can, then holding the ramp down tighten the 2 screws. If you don't have the tab you will need a new dredge drawer. Also on some machines the drip tray will lift the dredge drawer and it will give this message. There is a extra piece of plastic in the 90 deg. notch that can be trimed out to stop it from lifting the dredge drawer.

May 14, 2011 | Gaggia Syncrony Compact Digital Espresso...

1 Answer

New Royal Professional Machine has the workd Dregraw.miss can not use the machine what must I do to get started need help.


Hi
Dredge drawer is the big box on the bottom right. That is where the grounds are dumped. Remove the drip tray and pull the drawer out about half way. Push it back in with 1 finger on the right side of the drawer. That should clear the message. If it comes back on when you put in the drip tray, there is a section of the drip tray that can be removed to stop that. On the right side of the drip tray is a notch. Inside that notch is a thin piece of plastic. It curls up on the right side. Cut out the piece that curls up (just the piece that curls, about an inch). When you push in the drip tray that curl lifts the dredge drawer and knocks it out of position.

Jan 10, 2011 | Saeco Royal Digital Plus Coffee...

1 Answer

How to remove drip tray


Hi
Lift up on the front of the drip tray and pull out the front. There are 2 locking pins on the bottom of the drip tray that lock into the machine, that is why you lift up on the front of the drip tray before you pull out.

Apr 20, 2010 | Saeco Royal Cappuccino Espresso Machine

1 Answer

The dregs drawer missing indicator on, unit won't work.


Dredge drawer is the big box on the bottom right. That is where the grounds are dumped. Remove the drip tray and pull the drawer out about half way. Push it back in with 1 finger on the right side of the drawer. That should clear the message. If it comes back on when you put in the drip tray, there is a section of the drip tray that can be removed to stop that. On the right side of the drip tray is a notch. Inside that notch is a thin piece of plastic. It curls up on the right side. Cut out the piece that curls up (just the piece that curls, about an inch). When you push in the drip tray that curl lifts the dredge drawer and knocks it out of position.
There is a micro switch whit an arm the hangs down in the slot on the side of the machine. Make sure that you have the arm for the micro switch.

Jan 11, 2010 | Saeco Magic De Luxe Espresso Machine

1 Answer

I have emptied the dregs drawer, after prompting, and I keep getting a message saying firstly that the dreg drawer is missing (It isn't and I have checked that has been properly fitted)and then that the...


Hi
Dredge drawer is the big box on the bottom right. That is where the grounds are dumped. Remove the drip tray and pull the drawer out about half way. Push it back in with 1 finger on the right side of the drawer. That should clear the message. If it comes back on when you put in the drip tray, there is a section of the drip tray that can be removed to stop that. On the right side of the drip tray is a notch. Inside that notch is a thin piece of plastic. It curls up on the right side. Cut out the piece that curls up (just the piece that curls, about an inch). When you push in the drip tray that curl lifts the dredge drawer and knocks it out of position.
When you want to empty the grounds because it says to in the menu, REMEMBER TO LEAVE THE MACHINE ON when you remove the drawer. The machine is a counter and when it reaches the magic number for that machine the message comes on. If the machine is turned off when you pull the drawer out, the machine doesn’t know this and the message will be there when you turn the machine back on. Also remember to leave the drawer out for at least 15 seconds or a little longer so the machine thinks you actually dumped the grounds

Dec 29, 2009 | Gaggia Syncrony Espresso Machine

1 Answer

When I switch on an error is occuring : Dredgdraw


Hi
Dredge drawer is the big box on the bottom right. That is where the grounds are dumped. Remove the drip tray and pull the drawer out about half way. Push it back in with 1 finger on the right side of the drawer. That should clear the message. If it comes back on when you put in the drip tray, there is a section of the drip tray that can be removed to stop that. On the right side of the drip tray is a notch. Inside that notch is a thin piece of plastic. It curls up on the right side. Cut out the piece that curls up (just the piece that curls, about an inch). When you push in the drip tray that curl lifts the dredge drawer and knocks it out of position.
The white thing on the side is for the cappuccinatore. It slides on with a twist. The hose goes into your milk. You twist the little knob on the top when it is steaming until the milk goes up the tube and produces the foam. Once you get the foam going you won't have to move the knob again. Just keep everything clean.

Dec 29, 2009 | Saeco Royal Professional Espresso Machine

1 Answer

I have a Saeco 21103 unit and it keeps getting an error message of ''dregdraw Miss'' what is that?


Hi
Dredge drawer is the big box on the bottom right. That is where the grounds are dumped. Remove the drip tray and pull the drawer out about half way. Push it back in with 1 finger on the right side of the drawer. That should clear the message. If it comes back on when you put in the drip tray, there is a section of the drip tray that can be removed to stop that. On the right side of the drip tray is a notch. inside that notch is a thin piece of plastic. It curls up on the right side. Cut out the piece that curls up (just the piece that curls, about an inch). When you push in the drip tray that curl lifts the dredge drawer and knocks it out of position.

Oct 27, 2009 | Coffee Makers & Espresso Machines

1 Answer

Dredge drawer full and it is empty


Hi
One thing you want to make sure you do is leave the machine on when you remove the drege drawer other wise the machine doesn't know that you emptied it. Remove the drip tray and pull the empty drawer out about half way and leave out for 15 seconds. Then push the drawer back in from the right front side with 1 finger. That way you make sure that you engage the switches in the machine. If you slam the drawer in you can pull it away from the switch and it will say drege drawer missing. If you put the drip tray back in, it can sometimes lift the drege drawer and disengage the switch. There is a notch in the right side of the drip tray that has a flashing on the back side of it. You can remove about an 1" of the right side of the flashing and it will stop the lifting of the drege drawer. Remember to leave the machine on when you empty the drege drawer other wise it doesn't know.

Jul 17, 2009 | Saeco Royal Professional Espresso Machine

1 Answer

Plastic baffle came out of drip tray when moving.


Hi,

I think it should fit in the back of the driptray.

/Mirran

Oct 04, 2008 | Breville ESP8XL Espresso Machine

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