Question about Computers & Internet
Ok, spoke with them , sry used your account number in the chat , but had to be done to find if they could help..and sure enough they did. below is a copy of our conversation, click here to start a chat session with them, select the accountmanagement as the topic, it will ask for your b1xxxx number, then wait for it to connect.you will be typing in the little text box at the bottom and the text will read in the top pain. --------Here my convo with sympatico's tech. seems they just need to change your password.------------ When I click on the Sympatico Security Manager it askes me to enter subscription information You type my Sympatico user name ( the one which starts with b1xxxxxx ) I put in the only one Iknow that wasgiven to me at the Bell store where I purchased Sympatico You No account matches this account ID Please try again. Help!!! Whats wrong. Vijay (SCI-1162 4) Thank you for the information. Vijay (SCI-1162 4) Well! Jeff, it's clear indication that the problem with your login information. You i gathered that Vijay (SCI-1162 4) good! You lol Vijay (SCI-1162 4) :) You nice to have a tech with a sense of humor You isthere a remedy Vijay (SCI-1162 4) Thank you, Vijay (SCI-1162 4) Do not worry Jeff, I am 100 percent sure that I will be able to fix your issue, when we are finished, you will definitely leave as a happy customer. Vijay (SCI-1162 4) If we reset your Internet access password we can fix your problem. hope this helps.
Posted on Oct 08, 2008
Call the number that came with the software and find out if you need to subscribe to the service every year if not then ask them what happened to your account it is at there location that the problem lies/
Posted on Oct 08, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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If you are an advanced user, see article 6640 - Advanced F-Secure product removal for alternative removal options.
To Re-install the Software, Please follow these below steps:
To reinstall the product, do one of the following:
Note: You can reinstall your F-Secure product by using the existing subscription key. Make sure that you are connected to the Internet before you enter the subscription key. You do not need to register again after reinstalling your F-Secure product.
If you have an older version of F-Secure Internet Security, you can find the subscription key of your product as follows:
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