Question about PC Desktops

2 Answers

When I click on the Sympatico Security Manager it askes me to enter subscription information & type my Sympatico user name ( the one which starts with b1xxxxxx ) I put in the only one Iknow that wasgiven to me at the Bell store where I purchased Sympatico. The # given to me was b1nkqb37 & when I put this # in & push next I get a meesage which says : No account matches this account ID Please try again. Help!!! Whats wrong.

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 749 Answers

Ok, spoke with them , sry used your account number in the chat , but had to be done to find if they could help..and sure enough they did. below is a copy of our conversation, click here to start a chat session with them, select the accountmanagement as the topic, it will ask for your b1xxxx number, then wait for it to connect.you will be typing in the little text box at the bottom and the text will read in the top pain. --------Here my convo with sympatico's tech. seems they just need to change your password.------------ When I click on the Sympatico Security Manager it askes me to enter subscription information You type my Sympatico user name ( the one which starts with b1xxxxxx ) I put in the only one Iknow that wasgiven to me at the Bell store where I purchased Sympatico You No account matches this account ID Please try again. Help!!! Whats wrong. Vijay (SCI-1162 4) Thank you for the information. Vijay (SCI-1162 4) Well! Jeff, it's clear indication that the problem with your login information. You i gathered that Vijay (SCI-1162 4) good! You lol Vijay (SCI-1162 4) :) You nice to have a tech with a sense of humor You isthere a remedy Vijay (SCI-1162 4) Thank you, Vijay (SCI-1162 4) Do not worry Jeff, I am 100 percent sure that I will be able to fix your issue, when we are finished, you will definitely leave as a happy customer. Vijay (SCI-1162 4) If we reset your Internet access password we can fix your problem. hope this helps.

Posted on Oct 08, 2008

×

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 39 Answers

Call the number that came with the software and find out if you need to subscribe to the service every year if not then ask them what happened to your account it is at there location that the problem lies/

Posted on Oct 08, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have forgotten my email address how do I find it


Important information can sometimes be sent to an old email address that you no longer use.

For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.

Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.

If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.

Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.

Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.

The internet provider will ask you the security question you selected when signing up for the account.

If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.

Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.
Yahoo Email

Go to the Yahoo mail page which asks you for your Yahoo ID.

Click on "I can't access my account."

Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.

These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.

Yahoo will give you your user ID.

After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.

Start using your old Yahoo email account.
MSN Hotmail Email

Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.

Unfortunately, MSN requires you to remember the user ID.

Click on "I have forgotten password"

Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.

If you want to change password then you will be asked the security questions you specified when you registered the account.

Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.

Enter a new password.

Enter anew password when the MSN ID page loads again and access your old email account.
Gmail Email

Access the Gmail ID page and click on "I can't access my account."

Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."

If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.

Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.

Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.

Enter your user name on the page that comes up and then answer the confidential question that is asked.

Send password reset instructions to an alternate email and access your old Gmail email account.

Dec 26, 2013 | PC Desktops

Tip

How to solve Internet Explorer 8 installation problems


Method A: Reset Windows security settings back to the defaults
Restore the security settings to the default settings.

To fix this problem automatically, click the Fix this problem link which is in the article 949220 Then click Run in the File Download dialog box, and follow the steps in this wizard.
1. Click Start, click Run, type cmd, and then press ENTER.
2. In Windows XP, type the following command, and then press ENTER:
secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose
In Windows Vista, type the following command, and then press ENTER:
secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose
You receive a "Task is completed" message and a warning message that something could not be done. You can safely ignore this message. For more information about this message, see the %windir%\Security\Logs\Scesrv.log file.
Next steps After you run this Microsoft Fix it (or complete these manual steps), standard user accounts may no longer appear on the log on screen when you start your computer or try to switch users. This occurs because standard user accounts are removed from the Users group when you reset Windows security settings. To add the affected users accounts back to the Users group, follow these steps:
1. Click Start, and then All Programs. Or click Programs.
2. Click Accessories, and then click Command Prompt (Windows XP). Or right-click Command Prompt, and then click Run As Administrator (Windows Vista).
3. In the Command Prompt window, type net users and then press ENTER. A list of user accounts is displayed.
4. For each accountname listed in the Command Prompt that is missing from the log on or switch user screen, type the following command and then press ENTER:
net localgroup users accountname /add
5. Now go to the "Did this fix the problem?" section.
Note In Windows Vista, the Defltbase.inf file is a Security configuration template for the default security. You can view the settings for this file in the following location: %windir%\inf\defltbase.inf
For online Help about Secedit, click Start, click Run, type %windir%\help\secedit.chm, and then press ENTER.
Advanced troubleshooting
Method E: Check for any files that cannot be backed up or updated
This method is rated: Moderately difficult.
To complete this method, follow these steps:
1. Determine whether a problem is preventing the files from being backed up or updated. To do this, follow these steps:
a. Click Start, and then click Run.
b. Copy and then paste (or type) the following text in the Open box, and then click OK to open the ie8_main.log file:
%windir%\ie8_main.log
Note By default, the ie8_main.log file is located in the C:\Windows folder.
c. Press CTRL+END to move to the end of the ie8_main.log file.
d. On the Edit menu, click Find.
e. In the Find what box, type ArchiveFileForUninstall:ArchiveSingleFile Canceled.
f. Under Direction, click Up, and then click Find Next.
If you find the "ArchiveFileForUninstall:ArchiveSingleFile Canceled" text, this indicates that there is a problem that is preventing an Internet Explorer 8 file from being saved for removal. For example, text that resembles the following in the log file indicates that a problem exists:
Time_stamp: ArchiveFileForUninstall:ArchiveSingleFile Canceled
Time_stamp: DoInstallation:UpdSpCommitFileQueue for AlwaysQueue Failed: 0x4c7
If you do not find the "ArchiveFileForUninstall:ArchiveSingleFile Canceled" text in the ie8_main.log file, contact Support.
2. Reset the permissions for the Vgx.dll file. To set the permissions of the file to the default settings, click Start, click Run, type cmd, and then click OK. At a command prompt, copy and then paste (or type) one of the following commands, and then press ENTER:
o If you are running Windows XP, copy and then paste (or type) the following command:
echo y| cacls "%CommonProgramFiles%\Microsoft Shared\VGX\vgx.dll" /P BUILTIN\Users:R "BUILTIN\Power Users:C" BUILTIN\Administrators:F "NT AUTHORITY\SYSTEM:F"
o If you are running Windows Server 2003, copy and then paste (or type) the following command: echo y| cacls "%CommonProgramFiles%\Microsoft Shared\VGX\vgx.dll" /P BUILTIN\Users:R "BUILTIN\Power Users:C" BUILTIN\Administrators:F "NT AUTHORITY\SYSTEM:F" "NT AUTHORITY\TERMINAL SERVER USER:C"
3. Try to install Internet Explorer 8. If Internet Explorer cannot be installed, contact Support. If the log file shows a problem, repeat all the steps in this method. If you repeat the process, and Internet Explorer 8 still cannot be installed, but the log file is clean, contact Support

on May 03, 2010 | PC Desktops

Tip

Add users to the administrative alerts list


The safer option is to use the Server Manager tool. Follow these steps:
  1. Go to Start | Programs | Administrative Tools | Server Manager.
  2. From the list of computers, double-click the name of the server for which you want to add users to the alerts list.
  3. In the Properties dialog box, click the Alerts button.
  4. Type the name of the user or computer you want to add in the New Computer Or Username text box, and click Add.
  5. Add additional names if necessary.
  6. Click OK, and exit Server Manager.

on Dec 16, 2009 | PC Desktops

1 Answer

Aol will not help with new password


To access your AOL account, you need to enter some information.
First, you need to enter your AOL user name or email account.
Next, you need to enter the AOL password that you entered when you first created your account. Once these two pieces of information are entered, you can sign in to your account.
However, if you have forgotten or lost your AOL password, you won't be able to access your account until you successfully reset your password.

Navigate to http://bill.aol.com/ and notice the "Sign In" window to the right of the screen.
Find the "Forgot Password" link under the "Password" field. Click the link.
Type your email address or AOL user name into the "User name or Email" field.
You'll also need to type the letters or numbers you see in the image into the "Word in Image" field.
Click "Next."
Type the correct answer to your security question in the "Your Answer" field.
Click "Next."
Provide the information for the "Billing Contact Name," including first and last name.
This is the primary account holder for your AOL account. Click "Next."
Answer the AOL security questions, which will ask for the last four digits of your Social Security number.
Click "Next." At this point, your identity will be verified.
Type in a new password on the next screen.
You'll need to retype the password to confirm.
Click "Next" and then click "Continue."
At this point, you will be able to sign in to your account using the new password you created.

Oct 13, 2013 | PC Desktops

1 Answer

How do I restore my e-mail account?


Which email account there are many ?
gmail , yahoo , outlook express , hotmail , ........


Important information can sometimes be sent to an old email address that you no longer use.
For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.
Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.
If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.
Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.
Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.


The internet provider will ask you the security question you selected when signing up for the account. If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.


Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.

Yahoo Email

Go to the Yahoo mail page which asks you for your Yahoo ID.


Click on "I can't access my account."


Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.
These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.
Yahoo will give you your user ID.


After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.


Start using your old Yahoo email account.

MSN Hotmail Email

Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.
Unfortunately, MSN requires you to remember the user ID.


Click on "I have forgotten password"


Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.
If you want to change password then you will be asked the security questions you specified when you registered the account.
Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.


Enter a new password.


Enter anew password when the MSN ID page loads again and access your old email account.

Gmail Email

Access the Gmail ID page and click on "I can't access my account."


Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."
If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.
Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.


Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.


Enter your user name on the page that comes up and then answer the confidential question that is asked.

Send password reset instructions to an alternate email and access your old Gmail email account.

Jul 16, 2013 | PC Desktops

1 Answer

How do you change user name when you log into the computer?


Hi,
a) If your Operating System is Windows XP follow the step:
Open Control Panel from Start menu (or open RUN and type CONTROL and enter). There you can able to find out User Accounts. Double Click on that and you can able to find out the available users on that PC. Click on the User that you need to change the name. You can able to view the option Change my name. Click on that and change the name and give OK.

b) If your Operating System is Windows 7 follow the step:
Open Control Panel from Start menu (or open RUN and type CONTROL and enter). Here you can find out the User Accounts. Open the User Accounts and you can able to view the users. Open the account that you need to change the name. Once you open the particular user, you can able to view the option Change your account name. Click on that and enter the new name and click on Change Name button. Now you can able to view the new name.

Please let me know the status.
Thanks for using FixYa.

Jan 31, 2011 | Dell Inspiron 531s Desktop Computer

2 Answers

How to unlock my computerfree


Click on Start, then Control Panel, and then on User Accounts.

Click on your name. The screen appears where you can make changes to your password - even delete it.

If you delete the password there, then next time you reboot your computer, you should not need to enter a password.

Oct 08, 2009 | Gateway PC Desktops

1 Answer

How to reset password on a Compaq Presario S6000CL


Hello,

Do you want to reset a password for log in? Or into bios.

What you could do is log into windows threw safe mode. to do this press f7 during log in ( somes times it could be f8 or f9 just keep pressing them all, not at once, till it asks if you want to start up in safe mode) from their log in as the admin account open command prompt by click start then run then type cmd then ok.

You will ee a black dialogue box in their type this

net user user name*

of course instead of the user name you would put what ever the username of the account you want to change the password of

after you hit enter (after typing net user username*) it will ask what u want the new password to be enter that and then reenter it if it asks then restart in the normal way you always do and enjoy your new password



Hope this helped

-Ryan

-Please Vote if this helped.

Feb 18, 2009 | Compaq Presario S6000CL (DT072A) PC...

1 Answer

The resource cannot be displayed The page you are looking for cannot be opened by your browser because it has a file name extension that your browser does not accept....


RESOLUTION loadTOCNode(1, 'resolution'); To resolve this problem, make sure that the Accept header of the client request matches the MIME type that is specified for the requested content file name extension on the server. To do this, follow these steps: 1. Start IIS Manager. To do this, click Start, click Run, type inetmgr.exe, and then click OK. 2. In IIS Manager, expand the server name, expand Web sites, and then click the Web site that you want to modify. 3. In Features View, double-click MIME Types. 4. Double-click the MIME type that you want to modify. 5. In the Edit MIME type dialog box, type the appropriate MIME type for the content file name extension in the MIME Type box.

Note You can also set the MIME type of the content file name extension to */* to accept any MIME type

Sep 29, 2008 | PC Desktops

1 Answer

I would like to know how I can make my Linksys pasword protected. i have two laptop computers on my wireless system. Thank you.


Hi kisthene,

To enable the wireless security, pls open a browser at 192.168.1.1, pls enter user name and password, on the next display pls click on the Wireless tab, pls note down the Network Name (SSID), pls click on the Wireless Security tab, select WEP, next display pls choose your Encryption (either 40/64-bit 10 hex or 104/128-bit 26 hex digits), in the Passphrase, pls enter your alphanumeric chosen password (or you can allow the router to auto generate, though easier to forget) you may or may not enter Key 1 ~ 4 and/or TX Key 1 ~ 4, click on Save Settings button at the bottom. The router may ask you to reboot it.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Mar 26, 2008 | PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

81 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18297 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...