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Recoil spring is broken or bent and is out of its slot. The kicker is most of the newer discount store models are being made where they are difficult to repair. This one has a starlock washer holding the assembly together. Unless you are VERY mechanically minded, you will need to by the case and recoil assembly together. It costs about 50% of the cost of the whole thing.
hello sir, i'm guessing the rope is broken , first you'll need a c-clamp large enough to clamp the spooler, needle-nose pliers,a small tipped screwdriver and a new length of rope.the safest way is to remove the rewind assembly cover leaving the spooler in place in its housing. try to remove the old rope with neddle nose pliers ans small tipped screwdriver.next hand spin the spooler to achieve spring tension until stops back off enough to line holes up, place c-clamp to hold it in place,now try to fish the new rope into the hole in the knot recess,trying to guide it to the exit hole in the cover, ( it's easier to feed the rope if you singe the end of the rope with a bic lighter and form to a point )and with a small knot at the other end,pull the rope all the way until you can seat the knot into the knot recess.next tie a loop knot into the other end of the rope,so the end wont be recoiled all the way into the housing.with tesion on the rope gently remove the c-clamp and let the rope be drawed in.if it draws all the way to the loop knot, check to see if the spooler is full if so,( not too full where rope is binding ) pull the rope about a foot and re clamp the spooler and install the pull handle, if rope is too long you may have to cut to length. if it doesn't draw all the way to the loop knot and the spooler is not full than you may need to add anoyher revolution to the spring tension in the same fashion as described above.there are eisier ways but that evolves removal of the spooler and repacking the reciol spring.( not for the novice ). hope this helps,thank you.
The starter assembly is between the motor and boom so you have to remove the boom from the motor housing. Usually one nut & bolt at the nose of the starter housing. There may be another lock bolt. You shouldn't have to remove the throttle cable and leads but it depends on how tight the factory installed them. Remove the starter housing. If you're real lucky all you have to do is pull some starter rope up past the pulley and wind the pulley in the direction the rope pulls back into the housing. You have to pull the rope around the pulley as you wind it. If the spring catches and builds tension you're good, wind it four or five times or enough to fully pull the rope back in. If the spring doesn't catch or releases every two or three turns it has to be replaced. You may have to replace the spring and container (PN638033001) and/or the easy start assembly (PN310022001).
Remove the shaft assembly at the motor, there should be one or two screws on the boom clamp. Remove the four screws holding the starter housing on. Inside the front of the housing is an air baffle you don't have to remove and the starter pulley. Remove it carefully, you don't want the spring to come out of its container. Remove any vestiges of the old starter rope and install the new one with no more than three or four windings depending on the thickness of the rope you bought. Install the pulley in the housing with the rope through the slot in the pulley so you can wind it a couple times to catch the spring and start the tension. It should be tight enough to just pull the string back into the housing. Feed the rope through the hole in the housing then through the t-handle and tie a knot so it won't pull back through the handle. Put the housing on the motor, no screws yet, and pull the rope out to make sure nothing is binding and the rope retracts fully into the housing. If it's too tight use the slot in the pulley to take one winding out. If the t-handle dangles, add a turn to the pulley. Reassemble housing and boom and you're ready to go.
The recoil spring has broken. These are available at any lawn mower parts supply store. The process of changing the spring is tedious but can be done by anyone with average mechanical ability. If you removed the recoil assy (and air shroud if it is riveted on) and took the assembly to a Lawn Mower Repair shop usually they will change out the spring while you wait. If you can't get the recoil assy off take the mower with you to the repair shop. Again most shops will fix it while you if wait but if they are very busy usually they are serviced within 24 hours.
If you do attempt this yourself check in the tips section of FixYa on how to change the recoil stater rope after replacement of the spring.
I highly recommend you replace the pull rope at the time of the recoil spring replacement.
One final note... there is a possibility that the pull rope spool has been damaged where the spring attaches.
You need to take the engine cover off. Then inspect the pulley where the rope is wrapped around. There should be two little tabs that flip out when you yank on the cord (they engage the cup on top of flywheel) make sure they are properly seated (not at an angle or broken off). Then untie the rope and remove it from the pulley. Then carefully turn the pulley counter clock wise a few times and then let go of it. (Watch your fingers so you don't get pinched) If it spins back your spring should be fine. You just have to turn the pulley again until it gets some pretty good tension. Then use a srewdriver or something to hold it in place so it doesn't unwind. Put rope back into the pulley and tie it off. Hold onto the rope and remove screwdriver and let rope go back in. Try pulling rope and make sure it is working before reinstalling.
If you find that the spring is broken they are a pain to rewind. You can probably buy a new engine shroud with the rewinder on it but it is probably pricey.
If you can find a replacement rewinder only (no engine shroud) you can remove the rivets that hold the rewinder on the shroud and put new rewinder assembly on and rerivet on (make sure you have the rope in the right position)
remove bolts from cover and remove the cover. Should be able to access the assembly for the pull rope. Go to a local mower repair shop buy some new line. The old line should just be knotted up on the spring loaded wheel in there. You put a new piece on put in a new knot, put some turns on the assembly to basically wing the spring so it snaps back when pulled, put line through whole and attach to pull handle.
If your rope broke, there was no reason to take the spring out. The rope can be replaced just by taking the rewind housing off, turning pulley to get rest of old rope out, wind the pulley (and spring) the direction the rope would be pull it when starting. Then , when it's wound tight, back off to align the holes in pulley and cover. Hold it there, stick about an 8' piece of rope from the outside through the pulley and tie a knot. Hold the rope and let the spring pull the rope back into the starter. an tie handle back. Take your housing, and spring to a shop. They can re-install the spring and put on a rope a heck of a lot cheaper that buying that whole assembly.
Yes, it is possible that the spring needs to be pre-tensioned. its also possible that something was put together a little out of alignment, or some part is too tight and its too hard for the spring to wind in the chord. try to reassemble the chainsaw with a couple more turns on the spring and see if that helps.