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The Door Handle Will Not Unlock!

Both the key side and the manual lock will switch back and forth, but the door remains locked and will not open from either side!

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Remove both sides of the handle and you should be able to slide the lock mechanism so the door opens.

Posted on Oct 23, 2008

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

How do I fix a lock that is jammed?


Contact the builder of the doors of the Summerhouse or go to the lock companies website. There may have been a faulty batch or known fault identified on these locks you have fitted.

Alternatively contact a local locksmith who could give tyou advice..

Mar 01, 2015 | Locks & Locksmithing

1 Answer

How to reset combination


To set a new combination:
The initial combination is set at the
factory to 0-0-0-0
1. Open the compartment door
2. Push the reset lever left and down.
The lever remains in this position
3. Rotate dials to your desired combination
4. Push the reset lever, up and right, back
to the original position
5. Close the key storage compartment door
6. Scramble the combination dials to lock
the door and conceal your combination
7. Close the shutter door

Sep 03, 2014 | Master Lock 5400d: Portable Select Access...

1 Answer

Will all kwikset keys unlock all kwikset locks?


I've heard of this problem happening. Whenever the key is changed, check it several times before locking the door. If you have keys duplicated, the duplicates must be very accurate or they might not work reliably. Difficult to know what causes this, unless someone is tampering with the lock, or resetting it improperly. Or could be defective cylinders - which would be disappointing. Pin-tumbler cylinders do not have this problem, it's something unique to Kwikset
Smartkey.

May 21, 2014 | Kwikset Professional Door Lock...

1 Answer

How do I fix a Schlage deadbolt. B60 series will not unlock from the inside unless the key is inserted from the outside


With the door open, remove the interior trim (thumb turn) from the door, and using the key, turn the deadbolt to the locked position. Now re-install the thumb turn, in the locked position, and with the key removed see if you are able to unlock the deadbolt. I suspect that the tailpiece (part that sticks out of the lock cylinder and into the thumb turn) is not in the correct position.

May 02, 2014 | Schlage B60 Series Double SecureKey 5-pin...

1 Answer

Moisture


A short burst of WD-40 or Triflow into the keyway, then insert and remove your key a few time. After that, insert the key and turn back and forth, it should smooth right out.

Mar 22, 2014 | Kwikset Locks & Locksmithing

2 Answers

I have Kwickset door knobs on my outside doors. I


Hi,
The instructions they send are almost always generic and cover more than one subject.
If you insert the key and turn it all the way clockwise, you should be able to insert the tool tip they sent you into the hole on the shank part of the handle. Pull straight out and it should come off. Some times it takes several attempts to do.
Next turn key counter clockwise back to starting position and remove key. Dump lock out of handle, paying attention to orientation. Turn lock 180 degrees and reinsert back into handle. Put lock and handle back on to door and reinsert the key. Turn key clockwise and push.... remove key.

Hope this Helps,
RSMITH972278
P.S. PLEASE RATE MY ASSISTANCE

Jan 20, 2010 | Kwikset Professional Door Lock...

1 Answer

The key for my kwikset door handle lock won't unlock the door anymore. it worked just fine after installation and for several months and then suddenly it won't unlock the door handle lock. backup key...


Hi,
The answers to your problem are very numerous.
Usually what has happened is that when the lock was installed the pins (the part of the lock that rides on the cut part of the key) were not facing down. This allows dirt and debris to collect in the pin holes and also if a spring breaks it won't push the pin up to the cut part of the key. Some locks you can't even rotate to a position that faces down.
What I suggest is removing the knob or lever lock from the door and blowing out the key hole with compressed air. Work the key back and forth through the lock and blow it out again. If this doesn't work ... try and get a refund or a replacement from wherever you got it. Remember your time is worth money and so is your frustration. Don't waste allot of time trying to fix something that can be replaced relatively cheaply.
Thanks,
RSMITH972278

Oct 11, 2009 | Locks & Locksmithing

2 Answers

New deadbolt mechanism very hard to turn.


The deadbolt itself is binding in the door or the door jamb
you will ned to take the pressure ofF the turning mechanism by either readjusting the strike plate(area where deadbolt goes into door jamb(wall side) OR MECHANISM IN THE DOOR


FIX

First determine if the problem in the door or when the door is closed and is binding into the wall side
FIX FOR BIND WHEN DOOR IS IN CLOSED POSITION
If it binds only when door is closed you will need to adjust the strike plate up or down at the door jamb which is easy to fix

1 open door and turn lock in locked position close door up against the door jamb and mark with a pencil where bolt hits jamb

2 open door extend the marks to see where it lines up in relation to the strike plate remove strike plate and move so that the opening of strike plate is between two pencil lines
3 insert some wooden match sticks in old scres holes( jamb them in with head of hammer
4 screw strike plate in positon
5 close door and check lock
Note:
You may have to use a chisel , flat bladed screw driver or kinife to cut some of th soe out to allow bolt to slide into jamb (if it bareley drags you can take a metal file and file it also pt some wd 40 on bolt



FIX FOR PROBLEM WITH MOVEMENT IN DOOR
open the door from the inside turn the bolt in lock and unlock position if it moves hard you will need to take a phillips head screw driver and remove the plate that covers the bolt( on the side of the door where bolt slides out of door)

After you remove the plate turn the lock in lock/ unlock position

if it is still tight loosten the two screws at the deadbolt from the inside of the door do not remove completely
bolt should not be in a bind and should move freely

If it is tight at this point you wil ned to remove the assembly(continue taking 2 screws out) once you have the assembly out you will need to pull the bolt ot of the side of the door

if the dead bolt is real tight you will need to enlarge the hole it goes in by using a round rasp or file
and check the ock manually and with a key

Good luck

Jan 05, 2009 | Kwikset Professional Door Lock...

1 Answer

Kwikset powerbolt 1000 keyless entry deadbolt lock with keypad


Make sure that the bolt hole on the jamb side is recessed enough so the bolt gets a full extension. Without this externsion the bolt will not engage the key release. So when you do your quarter turn you are actually turning more. Remove the strike plate and drill the hole deeper until the bolt can extend all the way. Also double check your key to make sure it is not spurred or worn.

Aug 13, 2008 | Kwikset Professional Door Lock...

2 Answers

I WHANT TO RESET MY MASTER LOCK , WHAT STEPS I HAVE TO FOLLOW?



Instructions:
Opening the key storage
compartment door
1. Open shutter door to reveal the dials
and the release button
2. Rotate dials to the current combination
(if the lock is new, the combination is set
at the factory to 0-0-0-0)
3. Press down on the release button
to open the door
4. Pull the door fully open
5. Add or remove keys
6. Close compartment door
7. Scramble the combination dials to lock
the door and conceal your combination (A)
8. Close the shutter door (B)
To set a new combination:
The initial combination is set at the
factory to 0-0-0-0
1. Open the compartment door
(see instructions above)
2. Push the reset lever left and down.
The lever remains in this position
3. Rotate dials to your desired combination
4. Push the reset lever, up and right, back
to the original position
5. Close the key storage compartment door
6. Scramble the combination dials to lock
the door and conceal your combination (A)
7. Close the shutter door (B)
To hang shackle model
1. Open the compartment door
(see instructions above)
2. Push the shackle release lever to the left
to open shackle
3. Pull the shackle up and out of the lock
4. Place shackle around door knob or other object
5. Close shackle to lock
6. Close the compartment door
7. Scramble the combination dials to lock
the door and conceal your combination (A)
8. Close the shutter door (B)
Reminder:
(A) The release button will open the lock
until you scramble the dials
(B) Keep the shutter door closed to increase
weather resistance and to conceal the
dials from view

Mar 05, 2008 | Master Lock 5400d: Portable Select Access...

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