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Left side of screen is dark - Computers & Internet

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  • lucienber Oct 08, 2008

    I have a Dell laptop Latitude D 830 a little approx. 1 year old. The left side of my screen has gone dark, as though a light burned out.

  • lucienber Oct 08, 2008

    I can see ok on left it is just dark

  • lucienber Oct 08, 2008

    Thanks for you help. I guess I will just have to live with it or perhaps bring it to the shop.

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  • Master
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Hi,

Your brief description of a desktop screen problem could mean two things:

  • monitor problem (most likely); or
  • video card problem (unlikely).
Confirmation could be performed by trying:
  • another monitor on the desktop PC;
  • the monitor in question on another computer.
If it were the monitor, approach would be different if it is an:
  • LCD type; or
  • a conventional CRT type.
Having said that:
  • If it were an LCD monitor, possible problem could be the backlight CCF (cold cathode florescent) lamps;
  • If it were a conventional CRT type, then possible problem with the screen control (back of FBT) or worst case scenario, a defective tube.
What is the brand and model of the monitor and/or the PC itself.

Hope this be of initial help/idea. Pls post back as requested, how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Oct 08, 2008

  • Louie  Role
    Louie Role Oct 08, 2008

    Ahh, so not a desktop but a laptop. It would be most likely a failing CCF lamp.

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Please explain in detail=?

Posted on Oct 08, 2008

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  • Ekse Oct 08, 2008

    also what is the brand and model of your device?

  • Ekse Oct 08, 2008

    If you plug the laptop to a external monitor, the picture should be fine, so I suspect the backlight is having issues. can you see anything on the black area? if you don't see anything at all, even under light, its possible that your lcd is broken. hows your warranty?

  • Ekse Oct 08, 2008

    ok, in that case the problem is with the backlight about one year old, you should have warranty on it, warranty should cover fixing this problem contact dell or your reseller



    http://support.dell.com/support/topics/g...



    Let me know if you need anything else,



    Thanks,

    Ekse

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