Question about GoVideo Go Video DVD/VCR Combo
All of a sudden, the DVD tray will not close. Each time I click the remote or use the manual button to open/close the tray, the tray opens, closes and then opens again. When I finally DID get it to stay closed, the disc will not play, and the machine freezes.
I've tried turning off the machine. I've tried disconnecting it and reconnecting.
Still, the same dilemma.
Any help would be so greatly appreciated. Thanks in advance!
Hello bettysgarage. A common malfunction in DVD players. The mechanics has a bad part or something is jamed in the rails, arms, lifts, ect. I suggest you unpluge the AC, remove the case screws(note witch screw went were), and look internaly for something in the mechanics, thread, paper, loose paper clip, ect. Carefully postion unit and reconnect the AC so you may see the action of the disk tray in motion. Please be careful you have AC power and can get SHOCKED if you touch the circuit or wire terminals. When no object is found you have a bad DVD that would require a local service technican to repair unless you are technically inclined to vinture futher. Good Luck.
Posted on Oct 08, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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