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Cannot open olympus master 2 - PC Desktops

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  • Anonymous Dec 19, 2008

    I am also not able to open Olympus Master 2

    My copy is in my language (Norwegian)  but the error message tells me that I have different verisons of additonal software and that i need to update it. But it does not say what additional software to update..... I have removed and reinnstalled OM2 two times. It opens after installatin but not after i close it again. Very irritating as i cannot develop RAW pictures without it.  Paal

  • awol1 Apr 12, 2009

    My OM2 will open - but only very briefly then a message pops up - "OM2 has stopped working and will close". Then - "Windows will search for a solution to the problem and notify if a solution is found".

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  • Master
  • 749 Answers

If it operated fine then stopped... uninstall it.. go to olympus's site http://www.olympusamerica.com/cpg_section/oima_softwareMaster.asp
and download another free copy and install it.

Posted on Oct 07, 2008

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No sound device, just multimedia device after adding a new hard drive and Windows XP reinstall.


Are you booting in from one of 2 hard drives at start-up .. ie. do you have a dual-boot system?

If your sound works fine when using the original hard drive but not when you boot from the slave, then it sounds like a driver problem -in the slave. You'll need to download the sound drivers for XP/Slave.

I can't think of any reason why your computer should beep after you have opened and closed the case. I don't think it is anything to do with the case. It's more likely that there's a bad connection or fault (maybe you have the slave and master on the wrong cable) - or badly fitted RAM.

Count the error beeps - there is a pattern of long and short beeps. You can find a list of their meanings here:
http://www.pcstats.com/articleview.cfm?articleID=1223

Though having said that, I would hazard a guess that you've got the master/slave configuration wrong. If you have both hard drives on one cable (ide) the MASTER drive should be at the end of the cable.

Remember there's a primary master (c) and a secondary master - your dvd drive. A 2nd hard drive would be set up to be the primary SLAVE. You cannot have 2 'master' drives on the same cable or bus. That would cause an error beep ...

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With out a copy of the master spread sheet and those linked to it, I could not give an answer, their are to many possable variables.

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Bios master password locked by misstake


Hi Juha,

If you open up the PC case there should be a jumper connection on the motherboardwhich closes 2 of 3 pins. These pins are usually located near to the battery and marked as "CLR CMOS" or "RST PWD".By moving the jumper across to the open pin and centre pin and then moving it back to its original position after a few seconds it should remove the password and allow you access to your BIOS settings.
If this fails, you can also remove the CMOS battery on the motherboard, wait for 15 minutes, then replace it as it was. This will also clear any BIOS passwords.

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When I try to open Olympus Master 2, I get a message telling me that I have a run time error and to contact the application's support team for more information. I have tried to delete the current Olympus...


Try to install the new software and see if it will uninstall it for you, or upgrade it to the new. If not then try to find the folder the old program is in and see if there is an uninstall program, if so run it, if not then try to delete that folder and then install the new software.

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Computer died. Need to do data recovery of SATA hard disk.


Hey Edward,

Use a SATA external hard drive enclosure (listings for the device on ebay) to connect the disc to a USB port on your other machine and transfer any data off of it.

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Configuration error code purple


1. Load the system recovery disk into CD-ROM
2. Press F10 repeatedly at boot screen to load the Recovery Menu
3. Press R for the recover console
4. Select "Advanced Options"
5. Press Alt + D to bring up the command prompt
6. type "cd h:\" to enter the root directory
7. type "dir /w" to view the directory in wide view
8. open the master.log file (or something along those lines), this should bring up a prompt asking you what program to open it with, you should only be able to select notepad.
9. open the file with notepad and when it appears select the File>Open
10. in the file name box type in "C:\hp\bin\configcheck\run.py"
11. once the file opens clear the contents and select save as then save the file as run.p_
12. close the notepad program
13. delete the original file by typing "del C:\hp\bin\configcheck\run.py"
14. reboot system

After a reboot the windows screen might flash a few times and take a little longer to load, be patient and you should be able to continue with the windows set-up without that damned code purple error message.

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1 Answer

I am running Olympus master 2 on Windows Vista. When I try to "launch mailer" after selecting 6 photos to send via email, I get the error "failed to send e-mail".


By the way can you send regular picture/image attachment using that same email that failed to send the image created from Olympus master 2? Did you also check the file of the image maybe its too ;arge and try also to close the Olympus master 2 then open it back up and send the email again..

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