Question about Xerox Phaser 8560MFP Laser Printer

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Error code 09,038,46:94028

What's wrong with my printer. It gives me that error code and won't work.

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That means one of your ink sticks is not advancing in the ink loader. I think 46 means its the black ink stick. But, look in where your ink is loaded. One or maybe more than one stick is stuck and not advancing down in the ink loader. Look for a broken ink, one that is twisted or otherwise just stuck.
If you have to remove them, take a screw, like a drywall screw, twist it into the ink block and slide it up and out.
I am almost positive the ,46 means specifically the black sticks. But I dont have my documentation with me to verify if it's the black or color stick. Either way, it's an easy fix.

Posted on Oct 08, 2008


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