Question about Creative Labs Zen Digital Media Player

1 Answer

My laptop crashes everytime i plug in my Zen!!!

Help ! i got my zen yesterday and everytime i plug it into my laptop it causes the whole thing to crash! i cant even charge it ! what do i do? is it the zen or the laptop???

any ideas

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 41 Answers

Were you able to try this to another computer? If it happens that it's still the same then the Zen is the main problem.

The zen doesn't come with a charger. Load your zen software and plug the zen into your USB port. This is the only way for you to charge it.

If you have a charger, you might want to do this:
Go to Creative's website and download the latest firmware. Check to see if there is a flashing blue light at the top and an icon that changes from a plug to a battery.

Posted on Oct 07, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Zen wont work


it sounds like a possible back light problem. those are not something you can fix at home. if you are hearing music etc, mean definetly the back light is gone.
It's like a laptop computer, when the back light gone, you are still able to use the computer on an external monitor but not on the laptop lcd.

Aug 13, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Lost ALL my music after charging


Well! I bought a ZEN V Plus yesterday, spent a whole day setting it up ... tried to charge it today, using the USB charger ... KAPUT! it went into recovery mode ... I had the same problem as you mentioned .... try this firmware fix from CREATVE ,.... Hope it helps! good luck
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

Sep 12, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Frozen


You'll need to trouble-shoot your Zen. For detailed instructions on how to troubleshoot your Zen, click here. You may also need to replace your Zen's motherboard.

Aug 16, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Frozen!!!!


Format your hard disk and try to see if you have a problem with one of your files which migh be causing it

Aug 16, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Copying from iTunes to Zen crashes laptop!


Get the recovery tool to fix, and don't use iTunes to transfer:
http://support.creative.com/Products/Products.aspx?catid=213&catName=MP3+Players

Jul 04, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Dam


dont beleve your freind iv had my zen for a littel over a year and it has never crashed on my..............i dont know about the video thing im having problumes with the videos on my zen right now sorry

Jun 01, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Rebuilding Library


Corrupt DB, firmware to reolve on creative website

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Feb 21, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My Zen got crashed!!!!!!!


If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Feb 11, 2008 | Creative Labs Zen Digital Media Player

1 Answer

My zen v mp3 is frozen, everytime I let the battery drain so that i am able to recharge it, it either doesn't work or i have to get a body pin and press the reset button. When i do this my zen only shows...


"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Jan 26, 2008 | Creative Labs Zen V MP3 Player

2 Answers

[zen V+ 1Gb] zen won't allow me (crash) to upload further a certain storage size


try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

Aug 26, 2007 | Creative Labs ZEN V Plus MP3 Player

Not finding what you are looking for?
Creative Labs Zen Digital Media Player Logo

Related Topics:

61 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3267 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...