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Whirlpool washing machine not draining.

Model: LSQ9564MQ0

The transmission coupler was replaced (by us). The first run (empty) after the repair worked fine, but now the washing machine is not spinning or draining. During the spin cycle the load turns but does not spin quickly. The water remaining in the washing machine is soapy, as if the wash cycle did not drain either.

Thanks for your help!

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  • 943 Answers

Hi thanks for te question. the lid switch is more likely to have failed ,because no drain or spin. check that.

Posted on Oct 07, 2008

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Posted on Jan 02, 2017

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Our machine stopped spinning and I don't think the agitator is working. It will still fill and will empty. Ideas?


depending on your model check you lid switch and or door lock,
if this a top load kenmore, maytag, whirlpool tilt the machine back and look between the motor and the transmission look for a black rubber piece and two white pieces of plastic if it is broken then it needs to be replaced,this is called the transmission coupler

Mar 09, 2010 | Washing Machines

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Washing Machine Motor Coupling Repair


How do you tell if your washer motor coupler has gone bad? Motor couplers are used on "Whirlpool" direct-drive washing machines. In some Whirlpool or Whirlpool-made washing machines, the motor coupler connects the drive motor to the transmission. It operates under extreme conditions and stress. Mostly during start-up and stopping of the motor. The main symptom of a bad motor coupler in the Whirlpool made washing machines is that there is no agitation or spinning action, along with the sound of the motor running. Since the motor is running, but there is no connection to the transmission, the machine will not agitate or spin the clothes out. The motor will simply run, but nothing else happens. In this case, the coupler is most likely cracked. To replace the coupler in the Whirlpool made washer, you must first unplug the washer, remove the top console by either removing the screws or using a putty knife to unsnap the top clips, rotate the console back, pull the washer front off by tilting back,and set the cabinet aside. Remove the clips holding the pump and motor on. Remove the bolts holding the motor on. Inspect the coupler and replace with a coupler if necessary. Re-assemble the motor and pump assembly. Re-assemble the washer in reverse order of disassembly. Plug in and test by running the washer through it's paces.Here is a video on repairing the motor coupler.

on Oct 18, 2011 | Whirlpool Washing Machines

1 Answer

Burned rubber smell after replacing motor coupler, otherwise runs


The most common cause for the coupler failing is a bad gearcase. The machine should go through a neutral drain before the spin if it doesn't drain the water first it over works the motor trying to spin a full tub. No belt on this one, odor could be from the motor or the coupler starting to shred again.

Mar 01, 2010 | GE Spacemaker Washer and Dryer Electric...

1 Answer

Washer fills and empties,but agitator does not move in centre of machine? Washer goes through timer cycle, I suspect drive belt is broken?


If it will not spin either, but the motor does run, the motor coupler has failed. It is also possible the transmission has a problem, but the motor coupler is more than likely the problem. This model does not use a belt, it uses the coupler instead.

Jan 06, 2010 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

I HAVE A WHRILPOOL TOP LOADER MODEL # LSQ9564MQ0 , THIS MACHINE WILL NOT AGGITATE OR SPIN OUT, JUST MAKES A LOUD GRINDING NOISE, WHAT IS GOING ON, AND CAN IT BE FIXED OF SHOULD I JUST REPLACE. PLEASE...


Your washer is a basic Whirlpool / Kenmore top load, direct drive, neutral drain machine.

Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.

It's used as a fail safe device and consists of three parts. Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft. Between them is a rubber piece with six holes.

The power from the motor is transmitted through the rubber piece to the transmission.

The other shaft on the motor directly drives the pump.

See the following Whirlpool PDF on installation and service of these machines.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning.

See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the coupler looks damaged, it's a relatively easy fix.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.


Following is the Whirlpool parts list for commercial direct drive washers although the consumer versions are basically the same. See the part number for the motor coupler, a set should cost around $15 at a local washer parts store or on line.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

3978849 Coupling, Motor And Isolation

Oct 13, 2009 | Whirlpool Washing Machines

1 Answer

WHIRPOOL WASHER LSQ9564MQ0 Started making loud


judging by the description i would say more likely the coupler
its a three peice part that sits between the mototr and transmission, kinda like a clutch,
anyway it is easily repaired
and available on appliancepartspro.com
type in your model number.....
look for motor coupler

Oct 13, 2009 | Washing Machines

2 Answers

Bosch washing machine wont spin or empty


PAV2300 Top Load Washer This washing machine tutorial will show you what to do if the washing machine does not drain or empty the water out this repair was done on a Bosch, Neff and Siemens type appliance.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Aug 20, 2009 | Maytag PAV2300 Top Load Washer

1 Answer

Does not agitate


Agitation is the most complex operation in any washing machine. There are several components working together to make it agitate and as a result it is a challenge to isolate the problem or problems involved. Here is what to look for:
If your washer doesn't agitate, check these:

Lid switch
Motor coupler
Belts
Clutch
Drive motor
Drive pulleys
Transmission
Agitator
Lid switch If the lid switch is defective, the washing machine may not agitate or function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.

Motor coupler Many washers produced by Whirlpool® use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. If this happens, you need to completely replace it.

Belts Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)

Clutch If your washer was made by GE®, it may use a clutch for agitating the clothes. As the clutch wears out, it may prevent the washer from agitating well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.

Drive motor Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.

Drive pulleys The motor or transmission drive pulley may be worn and unable to turn the drive belt. If so, replace the pulley.

Transmission The transmission could have either of these problems:

  • Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may not agitate properly or at all.

  • The transmission may have a worn or broken gear, or some other internal problem.

If you suspect a transmission problem, you may have to call a qualified appliance repair technician to repair it.

Agitator The inside of the agitator--where the transmission shaft attaches--can become worn, and strip out the spline that allows the agitator to properly grip the shaft. Then the transmission shaft rotates back and forth as it should, but the agitator doesn't move properly. If this happens, you may need to replace the agitator and/or the transmission spline.

May 31, 2009 | Washing Machines

1 Answer

Washing Machine Shaft Wont Move


If your washer doesn't agitate, check these:

Lid switch
Motor coupler
Belts
Clutch
Drive motor
Drive pulleys
Transmission
Agitator
Lid switch If the lid switch is defective, the washing machine may not agitate or function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.

Motor coupler Many washers produced by Whirlpool® use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. If this happens, you need to completely replace it.

Belts Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)

Clutch If your washer was made by GE®, it may use a clutch for agitating the clothes. As the clutch wears out, it may prevent the washer from agitating well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.

Drive motor Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.

Drive pulleys The motor or transmission drive pulley may be worn and unable to turn the drive belt. If so, replace the pulley.

Transmission The transmission could have either of these problems:

  • Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may not agitate properly or at all.


  • The transmission may have a worn or broken gear, or some other internal problem.


If you suspect a transmission problem, you may have to call a qualified appliance repair technician to repair it.

Agitator The inside of the agitator--where the transmission shaft attaches--can become worn, and strip out the spline that allows the agitator to properly grip the shaft. Then the transmission shaft rotates back and forth as it should, but the agitator doesn't move properly. If this happens, you may need to replace the agitator and/or the transmission spline.

It's noisy Most noises from a washing machine occur during the spin cycle. If you hear loud thumping during the spin, the load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it. Repeat these steps if necessary.

Dec 08, 2008 | Amana 3.2 cu. ft. Top-Load Washer

1 Answer

Older kenmore washer doesn't agtat the frist load but works fine the rest of the day (has new belt) moter works fine


If your washer doesn't agitate, check these:

Lid switch
Motor coupler
Belts
Clutch
Drive motor
Drive pulleys
Transmission
Agitator
Lid switch If the lid switch is defective, the washing machine may not agitate or function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.

Motor coupler Many washers produced by Whirlpool® use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. If this happens, you need to completely replace it.

Belts Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)

Clutch If your washer was made by GE®, it may use a clutch for agitating the clothes. As the clutch wears out, it may prevent the washer from agitating well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.

Drive motor Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.

Drive pulleys The motor or transmission drive pulley may be worn and unable to turn the drive belt. If so, replace the pulley.

Transmission The transmission could have either of these problems:

  • Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may not agitate properly or at all.


  • The transmission may have a worn or broken gear, or some other internal problem.


If you suspect a transmission problem, you may have to call a qualified appliance repair technician to repair it.

Agitator The inside of the agitator--where the transmission shaft attaches--can become worn, and strip out the spline that allows the agitator to properly grip the shaft. Then the transmission shaft rotates back and forth as it should, but the agitator doesn't move properly. If this happens, you may need to replace the agitator and/or the transmission spline.
From Repairclinic

Oct 25, 2008 | Kenmore 24032\24036 Top Load Washer

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