Question about Washing Machines

1 Answer

Whirlpool washing machine not draining.

Model: LSQ9564MQ0

The transmission coupler was replaced (by us). The first run (empty) after the repair worked fine, but now the washing machine is not spinning or draining. During the spin cycle the load turns but does not spin quickly. The water remaining in the washing machine is soapy, as if the wash cycle did not drain either.

Thanks for your help!

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 943 Answers

Hi thanks for te question. the lid switch is more likely to have failed ,because no drain or spin. check that.

Posted on Oct 07, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a Kenmore top loading large capacity washer model 1028882791. It began washing as usual then began to making a loud humming sound. The agitation stopped. It only makes a loud humming sound. I...


The humming sound is coming from the drive motor running but unable to drive the agitator nor the basket to spin. The drive motor is definitely running as the drain function works because of the fact that drain pump is directly coupled with the rear spline of the motor. The drain pump works in either direction as long as the motor runs. The problem is obviously a broken motor coupler which transfers the mechanical energy of the motor to the transmission. The solution then is to replace the broken coupler. Click on the link below for the detailed step-by-step procedure in replacing the motor coupler.

Replacing Motor Coupler on Kenmore and Whirlpool Top-Load Washing Machines

Jan 13, 2011 | Kenmore Washing Machines

Tip

Washing Machine Motor Coupling Repair


How do you tell if your washer motor coupler has gone bad? Motor couplers are used on "Whirlpool" direct-drive washing machines. In some Whirlpool or Whirlpool-made washing machines, the motor coupler connects the drive motor to the transmission. It operates under extreme conditions and stress. Mostly during start-up and stopping of the motor. The main symptom of a bad motor coupler in the Whirlpool made washing machines is that there is no agitation or spinning action, along with the sound of the motor running. Since the motor is running, but there is no connection to the transmission, the machine will not agitate or spin the clothes out. The motor will simply run, but nothing else happens. In this case, the coupler is most likely cracked. To replace the coupler in the Whirlpool made washer, you must first unplug the washer, remove the top console by either removing the screws or using a putty knife to unsnap the top clips, rotate the console back, pull the washer front off by tilting back,and set the cabinet aside. Remove the clips holding the pump and motor on. Remove the bolts holding the motor on. Inspect the coupler and replace with a coupler if necessary. Re-assemble the motor and pump assembly. Re-assemble the washer in reverse order of disassembly. Plug in and test by running the washer through it's paces.Here is a video on repairing the motor coupler.

on Oct 18, 2011 | Whirlpool Washing Machines

1 Answer

Wash machine does not empty or spin. It will fill


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.

Two initial possibilities:

Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.

It's used as a fail safe device and consists of three parts.

Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft. Between them is a rubber piece with six holes.

The power from the motor is transmitted through the rubber piece to the transmission.

The other shaft on the motor directly drives the pump.

If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning.

See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the coupler looks damaged, it's a relatively easy fix.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.


If the motor coupler is OK, the problem could be the clutch:

Sears has a replacement clutch band kit.

See the following for how to pull the pump, motor and transmission.

You DON'T HAVE TO PULL THE AGITATORS OR TUB.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137&osCsid=65fc1c013d6130868b14c8bb4baf7bfd

Also see the Whirlpool / kenmore service manual for these washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Both the Motor coupler (available from most appliance parts stores) and the clutch band kit are relatively inexpensive.

See the Following Whirlpool parts list for alternatives to the Sears part numbers.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Jul 06, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

Burned rubber smell after replacing motor coupler, otherwise runs


The most common cause for the coupler failing is a bad gearcase. The machine should go through a neutral drain before the spin if it doesn't drain the water first it over works the motor trying to spin a full tub. No belt on this one, odor could be from the motor or the coupler starting to shred again.

Mar 01, 2010 | GE Spacemaker Washer and Dryer Electric...

1 Answer

Washer fills and empties,but agitator does not move in centre of machine? Washer goes through timer cycle, I suspect drive belt is broken?


If it will not spin either, but the motor does run, the motor coupler has failed. It is also possible the transmission has a problem, but the motor coupler is more than likely the problem. This model does not use a belt, it uses the coupler instead.

Jan 06, 2010 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

I HAVE A WHRILPOOL TOP LOADER MODEL # LSQ9564MQ0 , THIS MACHINE WILL NOT AGGITATE OR SPIN OUT, JUST MAKES A LOUD GRINDING NOISE, WHAT IS GOING ON, AND CAN IT BE FIXED OF SHOULD I JUST REPLACE. PLEASE...


Your washer is a basic Whirlpool / Kenmore top load, direct drive, neutral drain machine.

Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.

It's used as a fail safe device and consists of three parts. Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft. Between them is a rubber piece with six holes.

The power from the motor is transmitted through the rubber piece to the transmission.

The other shaft on the motor directly drives the pump.

See the following Whirlpool PDF on installation and service of these machines.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning.

See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the coupler looks damaged, it's a relatively easy fix.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.


Following is the Whirlpool parts list for commercial direct drive washers although the consumer versions are basically the same. See the part number for the motor coupler, a set should cost around $15 at a local washer parts store or on line.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

3978849 Coupling, Motor And Isolation

Oct 13, 2009 | Whirlpool Washing Machines

1 Answer

WHIRPOOL WASHER LSQ9564MQ0 Started making loud


judging by the description i would say more likely the coupler
its a three peice part that sits between the mototr and transmission, kinda like a clutch,
anyway it is easily repaired
and available on appliancepartspro.com
type in your model number.....
look for motor coupler

Oct 13, 2009 | Washing Machines

1 Answer

Sounds like a screwdriver is caught up in the gears.


Assuming that this is a basic top loader, direct drive, neutral drain washer the first thing I'd look at is the motor coupler.

This is a three part device between the motor and transmission (1 plastic piece on the transmission shaft, 1 plastic piece on the motor shaft with a rubber coupler between them designed as a fail safe.

If the coupler is broken, that could be the cause of the noise and not engaging.

Beyond that, it could likely be either the plastic or metal gears in the transmission.

Here are a couple of places to check.

Sears parts site:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and a directory of sub-components will come up. Check the category for motor and pump for the coupler.

Whirlpool installation and maintenance manual. This appears to be a public domain PDF file with descriptions of how the washer works and transmission diagnostics.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Whirlpool parts list for a commercial washer. Basically the same as consumer models.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Since you usually try to fix things yourself, you have nothing to lose by trying to diagnose the problem and repairing it yourself.

We had a problem with major noise and no spinning on ours and by tearing the transmission apart and replacing an agitator cam assembly (plastic) and neutral drain assembly (also plastic) we spent just $30 (including new 80-90 weight oil) instead of $170 for a new transmission.



Sep 21, 2009 | Kenmore 22422 Top Load Washer

1 Answer

Does not agitate


Agitation is the most complex operation in any washing machine. There are several components working together to make it agitate and as a result it is a challenge to isolate the problem or problems involved. Here is what to look for:
If your washer doesn't agitate, check these:

Lid switch
Motor coupler
Belts
Clutch
Drive motor
Drive pulleys
Transmission
Agitator
Lid switch If the lid switch is defective, the washing machine may not agitate or function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.

Motor coupler Many washers produced by Whirlpool® use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. If this happens, you need to completely replace it.

Belts Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)

Clutch If your washer was made by GE®, it may use a clutch for agitating the clothes. As the clutch wears out, it may prevent the washer from agitating well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.

Drive motor Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.

Drive pulleys The motor or transmission drive pulley may be worn and unable to turn the drive belt. If so, replace the pulley.

Transmission The transmission could have either of these problems:

  • Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may not agitate properly or at all.

  • The transmission may have a worn or broken gear, or some other internal problem.

If you suspect a transmission problem, you may have to call a qualified appliance repair technician to repair it.

Agitator The inside of the agitator--where the transmission shaft attaches--can become worn, and strip out the spline that allows the agitator to properly grip the shaft. Then the transmission shaft rotates back and forth as it should, but the agitator doesn't move properly. If this happens, you may need to replace the agitator and/or the transmission spline.

May 31, 2009 | Washing Machines

1 Answer

MY WFW8300SWOO front load sport washer has emptied and will not spin, door remains locked will not open, unplugged unit for 3 hours and nothing is working it acts on it own. It has no error codes on...


It doesn't agitate If your washer doesn't agitate, check these:

Lid switch
Motor coupler
Belts
Clutch
Drive motor
Drive pulleys
Transmission
Agitator
Lid switch If the lid switch is defective, the washing machine may not agitate or function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it. 

Motor coupler Many washers produced by Whirlpool® use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. If this happens, you need to completely replace it.

Belts Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)

Clutch If your washer was made by GE®, it may use a clutch for agitating the clothes. As the clutch wears out, it may prevent the washer from agitating well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.

Drive motor Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor. 

Drive pulleys The motor or transmission drive pulley may be worn and unable to turn the drive belt. If so, replace the pulley.

Transmission The transmission could have either of these problems:

  • Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may not agitate properly or at all.


  • The transmission may have a worn or broken gear, or some other internal problem.


If you suspect a transmission problem, you may have to call a qualified appliance repair technician to repair it.

Agitator The inside of the agitator--where the transmission shaft attaches--can become worn, and strip out the spline that allows the agitator to properly grip the shaft. Then the transmission shaft rotates back and forth as it should, but the agitator doesn't move properly. If this happens, you may need to replace the agitator and/or the transmission spline.

thanks and please do not forget to accept the solution

Apr 03, 2009 | Whirlpool WFW8300SW

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

170 people viewed this question

Ask a Question

Usually answered in minutes!

Top Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...